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Old Nov 24, 2018, 10:33 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Adam Smith
New MM/2MM/3MM/*MM Members - Report your achievement in the roll call thread

Air Canada Million Mile Lifetime member Master Thread Wiki

*** For the time being, please post any wiki requests as a regular post and allow yyznomad to manage the wiki. Please and thank you.

JUMP TO THE FAQ

It is long overdue that this Million Miler master thread got a wiki. This thread was started by Catch, who first reported receiving his/her Million Miler kit from Air Canada.
Seeing how the same questions get asked repeatedly over the last eight years, I put together as much information as possible. Of course, the Million Miler program is a fluid beast and with newly minted Million Milers as we go along, this wiki will be updated to reflect such changes and program updates.


In the past, several former and extremely valuable contributors to the AC FT forum, as well as current contributors, have lobbied Air Canada for a Lifetime recognition program.

Beginning in 2010, this program came to fruition. As per Andrew Yiu, a former valued FT contributor (under a different handle) and now Air Canada Executive and a former FT AC lurker:

Originally Posted by Andrew Yiu
As I had previously mentioned in the post on 2010 top tier benefits as well as during SE events, Air Canada will start recognizing customers who have demonstrated long term loyalty to Air Canada by flying significant amount of status miles on Air Canada operated flights including regional carriers such as Jazz since the inception of the Air Canada top tier program. Those who qualified for this program will be contacted directly by AC in the coming weeks as the mailing of the packages are not done in one batch; so if you didn't get anything yesterday, don't assume you didn't qualify. The number of members that qualified is extremely small relative to the overall membership base hence the details of the program are communicated directly with those who qualified and not communicated in a press release (as some of you have suggested). As for the core benefits of the program, the first post gave some pretty good description of it.

As to those who accused us of 'poor communication' 'embarassing communication day', members who qualified for this would have been contacted with a nicely presented package and again only very small group of customers qualified for this.

And without further adieu, the MM FAQ.

- yyznomad

======================================

Air Canada Million Mile Lifetime: Frequently Asked Questions (FAQ)

Q0: When did the Million Mile Lifetime program rollout?
Q1a: Where can I find my Million Miler Lifetime AQM total?
Q1b: Where can I find my historical Million Miler Lifetime AQM activity/flights?
Q2: Which types of AQM counts toward Million Miler Lifetime AQM?
Q3: What do I get when I reach Million Miler nirvana and when will I get my MM package?
Q4: What Privileges do I get as a Million Miler?
Q5: When I become a 2MMer, what is the process for gifting Lifetime status to another person?
Q6: How many Air Canada Million Mile members are there?
Q7: How do Air Canada Million Mile Lifetime members compare to other programs?
Q8: Does/can the front-line staff and crew have the ability to distinguish between a 1MM vs. 2MM vs. 3MM vs. etc?
Q9: What additional benefits does a Million Mile Lifetime member receive?
Q10: What are the PIL codes for MMers?
Q11: Which FTers are Million Mile Lifetime members?




Back to FAQ

Q0: When did the Million Mile Lifetime program rollout?

The program was quietly rolled out in 2010 at around the same time this thread was started. There was no press release. There was no blast to members. Only those who had achieved MM status based on the requirements were communicated with directly.

Originally Posted by Andrew Yiu
As I had previously mentioned in the post on 2010 top tier benefits as well as during SE events, Air Canada will start recognizing customers who have demonstrated long term loyalty to Air Canada by flying significant amount of status miles on Air Canada operated flights including regional carriers such as Jazz since the inception of the Air Canada top tier program. Those who qualified for this program will be contacted directly by AC in the coming weeks as the mailing of the packages are not done in one batch; so if you didn't get anything yesterday, don't assume you didn't qualify. The number of members that qualified is extremely small relative to the overall membership base hence the details of the program are communicated directly with those who qualified and not communicated in a press release (as some of you have suggested). As for the core benefits of the program, the first post gave some pretty good description of it.

As to those who accused us of 'poor communication' 'embarassing communication day', members who qualified for this would have been contacted with a nicely presented package and again only very small group of customers qualified for this.
Back to FAQ



Back to FAQ

Q1a: Where can I find my Million Miler Lifetime AQM total?

In your Altitude account (not Aeroplan), there is a special section labeled with a small "Million Mile Member" just underneath the "Priority Rewards Available" section.




Back to FAQ



Back to FAQ

Q1b: Where can I find my Million Miler Lifetime AQM total?

When the program was launched in late 2010/early 2011, there was an email in which members could use to retrieve a list (Excel spreadsheet) of historical flights that went towards MM status.
This email is no longer in use by Air Canada. At this time, there is no officially known method in which an Altitude member can retrive a list of historical flights.

Back to FAQ



Back to FAQ

Q2: Which types of AQM counts toward Million Miler Lifetime AQM?

From Air Canada:
Originally Posted by Air Canada Altitude
Fly more than one million Lifetime Altitude Qualifying Miles on eligible flights operated by Air Canada and you'll become part of this distinguished group. AQMs which are eligible for this program are those earned on flights operated by Air Canada, Air Canada Rouge and its regional affiliates (such as Air Canada Express) since 1988.

Additionally, AQMs earned as a bonus for purchasing Business Class fares, or in conjunction with the purchase of an Air Canada Unlimited Flight Pass, will count towards this program. Note that all other AQMs, including those earned for travel operated by the Star Alliance member airlines, do not qualify.
In other words, you need to fly on Air Canada operated metal (Mainline, Rouge, regional affiliates, etc.) with fare classes that earn AQM including Class of Service Bonus (COS), where applicable, or purchase a UFP (Unlimited Flight Pass) which accrues monthly flat rate AQMs (varies depending on fare category of the UFP - typically 10,000 AQM/Flex/month, 15,000 AQM/Latitude/month, 20,000 AQM/Business/Month, etc.).
Anything else, including AQM promotional bonuses, other AQM bonuses, Benefit package AQMs as part of flight pass purchases, flying other airline metal on Air Canada 014 ticket stock, etc., do not qualify.
Those who had status with CP had their relevant miles grandfathered as Lifetime miles.

Please note that AQS/segments do not count towards Lifetime status. There is currently no AQD requirement for Lifetime status.

Having said that, this is no easy feat given the strict requirements.

Back to FAQ



Back to FAQ

Q3: What do I get when I reach Million Miler nirvana and when will I get my MM package?

The Million Miler packages have changed over time.
  • Once crossing over the 1MM threshold, you may receive an email acknowledging the achievement.
  • Your Altitude page should reflect 1MM shortly thereafter (depends on sweeps but can be as fast as a week but YMMV)
  • The MM package has been reported to be received approximately a few weeks following the MM threshold crossing, but again, YMMV.

Newly minted 1 Million Mile members typically get a scale model aircraft with the base engraved with your name along with the Million Miler designation. Prior to Dreamliners entering service with Air Canada, members received a model 777 aircraft. Since 2014/2015, new Million Mile members have received Air Canada Dreamliner models.
You will receive new luggage tags and a new member card reflecting the current status you are at (that is, no lower than E50K from that point onward) which include the Million Miles logo (1, 2, 3, 4, 5, etc.).
Additional eUpgrade credits are given.

Some members, at different MM levels, have reported receiving in-person celebrations courtesy of Air Canada at the airport after arriving from a flight that brought them over an MM threshold, in-flight recognition from the SD regardless of cabin, surprise recognition and gifts in the MLLs, etc.

Two Million and Three Million+ Milers have also anecdotally received various gifts, which have varied over the years.
Gifts may include additional eUpgrade credits, a selection from a list of gifts that have included items such as Bose products, jewellery, gift cards with significant value, etc.

It is certainly exciting to become a Million Mile member!



The most recent information is courtesy of 24left:
https://www.flyertalk.com/forum/30121386-post3296.html

Originally Posted by 24left
Ooooooh, Fedex package arrived today........

Very exciting.

First thing you see inside the box




When you open the top, there is this




Then there is the multi-folded package. It has a very nice letter signed by Calin and Ben, along with these.




Yes, a huge thanks to my awesome friend @gabdusch who had the creative talents to make sure these cards had my "name"




Oooooooh





Ok, I'm excited now. It's Fin 801, the "first born". I flew her 4 years ago on my first ever flight to Tokyo HND.

Yes, I will take the time to assemble and let you all know how that worked out.




(sma)
.
Back to FAQ



Back to FAQ

Q4: What Privileges do I get as a Million Miler?

One Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Elite 50K
Two Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Elite75K, and that of a friend, will never fall below Elite 50K
Three Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Super Elite 100K, and that of a friend will never fall below Elite 50K
Four Million Miles+
Originally Posted by Air Canada Altitude
Once you reach Four Million Miles, your Altitude status will never fall below Super Elite100K. The status of your previously nominated friend will never fall below Elite 75K. Keep flying to receive greater, additional recognition.
Five Million Miles
???
As of this initial wiki entry, there is only one known Five Million Miler.
https://www.flyertalk.com/forum/air-...ion-miler.html

Back to FAQ



Back to FAQ

Q5: When I become a 2MMer, what is the process for gifting E50K Lifetime status to another person?

In your Altitude account, there will eventually be a link that allows you to nominate your E50K Lifetime status beneficiary.
Your beneficiary must have an Aeroplan account as their name and Aeroplan number is required, along with requisite contact/address information.
Once submitted, they will receive their package within several weeks.

Please note that this is the one and only beneficiary you will pick as they will receive this status for life. Pick wisely!
Furthermore, if you become a Four Million Mile member, then your beneficiary gets a boost from E50K Lifetime up to E75 Lifetime.

Your beneficiary will then be listed under the Million Mile member program details:


Back to FAQ



Back to FAQ

Q6: How many Air Canada Million Mile members are there?

Air Canada has not officially published numbers on this.

Anecdotally, there is only one (1) Five Million Miler, John Segatti (this information is public, so don't get all wound up about publishing the member's name). This was achieved in December 2016.
https://www.flyertalk.com/forum/air-...ion-miler.html

The number of Four Million Milers is not known, although there will be one FT contributor who will reach this milestone shortly. This cohort would be definitely miniscule.

There is most likely no more than 50 Three Million Milers.

The number of Two Million Milers is unknown, although it is generally accepted, anecdotally, that it is much more rare than the ubiquitous One Million Miler.

The number of One Million Milers is anecdotally "large", but in the context of all members, this cohort is relatively small.

Here is a quote from @diddy; who did a somewhat reasonable Fermi estimate as of September 2018:

Originally Posted by diddy
These are always fun exercises. There has not been so far any way to know for sure. We can make a reasoned guesstimate, and I know this has been done on FT in the past. Including some who flame. Whatever. United forum did a MM roll-call thread in 2007 and came up with 300+ MM after 5 years of the thread (!) to 2012. It looks now like closer to double that in the posts since. I did not count. Based on this thread there are about 600+ 1MM. About 80 2MM and 20+3MM. Including one poor chap at 17MM. That is in a country with three major international carriers.

Assumptions:
1. A minority of these people would be on FT.
2. Those that are on don't always post. I am super guilty of this.
3. The AC and UA ratios are even remotely similar, given Canada's lower population but longer travel distances and only one major international carrier.
4. Other threads here have estimated / had apparent information from Andrew Yiu that there are about 10,000 SE's and 35,000 people with status below SE annually.
5. Based on my frequent AC travel and bag tag gazing. Full disclosure : I am a newly minted AC2MM.
Based on this I will put forth the following:
1MM ~ 1250
2MM ~ 150
3MM ~ 20

Consider pot re-stirred.

diddy
Back to FAQ



Back to FAQ

Q7: How do Air Canada Million Mile Lifetime members compare to other programs?

There are several members in the 10MM+ Lifetime range with several American carriers, for example. There is someone in the 17MM range.
So in perspective, Air Canada Million Mile members have a lot of catching up to do!

Back to FAQ



Back to FAQ

Q8: Does/can the front-line staff and crew have the ability to distinguish between a 1MM vs. 2MM vs. 3MM vs. etc?
  • In short, no. The PIL only identifies a passenger as a "Million Miler", it does not distinguish between different MM tiers.
  • When scanning your BP at the gate prior to boarding your flight, the screen will only identify to the agent that you are a Million Mile member, regardless of MM tier.
  • The remarks section of your boarding pass simply shows "ACMM" regardless of MM tier.
  • For eUpgrade priority, the system does not distinguish between MM tiers. A 1MM is a 2MM is a 3MM, etc. They are all "MM".

It is possible that an AC employee may notice your MM tier off of your luggage tag, as this does happen from time to time. You might even be engaged in conversation with an AC employee who might inquire about which MM tier you are in.

Back to FAQ



Back to FAQ

Q9: What additional benefits does a Million Mile Lifetime member receive?
  • The "ACMM" designation under the Remarks section of your boarding pass (small) stub. Anecdotally, this will start appearing on your boarding pass approximately a few weeks after reaching the milestone.
    Image courtesy of 24left
  • Higher status priority for eUpgrades than non-MM counterparts (i.e. SE MM trumps SE, E50K MM trumps E50K, etc.)
  • Higher onload list priority than non-MM counterparts as per above.
  • Your MM status will be on the PIL. See Q10.
  • Occasional recognition by the SD in J and sometimes in Y (typically this means that during J meal orders, they may acknowledge your MM status, and in Y, the SD may occsionally approach you mid-flight and thank you for your loyalty as a MMer)
  • As a Super Elite MM, your are at the top of the meal order taking protocol ahead of non-MM SEs (notwithstanding VIPs)


Back to FAQ



Back to FAQ

Q10: What are the PIL codes for MMers?
  • P25K shows as AC*P
  • E35K shows as AC*F
  • E50K shows as AC*E; E50K MM shows as AC*EM
  • E75K shows as AC*D; E75K MM shows as AC*DM
  • S100K shows as AC*SE; S100K MM shows as AC*SM
  • VIP shows as AC*X; VIP MM shows as AC*XM

(note that only two letters can appear after the *, so AC*SE is NOT AC*SEM but instead is AC*SM)

Sources:
Originally Posted by jlisi984
Yesterday, on YYZ-YYC, I noted the new designators on the manifest.

AC*P: Prestige
AC*F: 35K
AC*E: 50K
AC*D: 75K
AC*SE: S100K
AC*X: AC VIP
Originally Posted by ACYYZ/SD
On the P.I.L. (Passenger Information List aka Manifest)

D = Elite 75K
M = Million Miler

Therefore
DM = Elite 75k Million Miler
Back to FAQ



Back to FAQ

Q11: Which FTers are Million Mile Lifetime members?

The current roll call thread can be found here.


Back to FAQ|

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Million Miles Recognition from AC

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Old Aug 5, 2010, 12:52 pm
  #61  
 
Join Date: Apr 2001
Location: YVR
Programs: UA-1K (3MM); AA-Gold (1MM); Marriott Lifetime Titanium
Posts: 1,145
Originally Posted by airbus320
I don't wish to get into a controversy about this outstanding recognition
of long time loyalty to AC but shouldn't there be openness and transparency about this recognition program. If FF knew the details, they could direct their business to AC metal if they were interested in the benefits of this loyalty recognition.

The million mile recognition program has more than one facet than public recognition. It is also a marketing tool to attract flying business on AC. By being upfront on this recognition program, FF flyers could direct their business to AC when they have the choice.
+1.

In fact, as I posted earlier, I have not flown revenue on AC since October 2004 and would consider coming back if I knew more about the program and my balance in relation to achieving lifetime status.

Lifetime status is what drove me to UA and AA's affinity credit card with RBC and now TD.

Cheers
sing-along is offline  
Old Aug 5, 2010, 1:08 pm
  #62  
 
Join Date: Apr 2001
Location: YVR
Programs: UA-1K (3MM); AA-Gold (1MM); Marriott Lifetime Titanium
Posts: 1,145
I got a call from a SE friend of mine. I told him about the MM status last night.

He called me back to let me know that lifetime SE will be granted to those who have flown 3M on AC and AC Jazz since 1988.

Cheers
sing-along is offline  
Old Aug 5, 2010, 2:15 pm
  #63  
 
Join Date: Jan 2004
Location: YYR
Programs: AC-2MM & 75K
Posts: 1,355
Just received my package. Thanks AC! First good news in years and I appreciate it.
dbyyz is offline  
Old Aug 5, 2010, 2:28 pm
  #64  
 
Join Date: Mar 2000
Location: YVR
Posts: 9,999
Originally Posted by airbus320
I don't wish to get into a controversy about this outstanding recognition of long time loyalty to AC but shouldn't there be openness and transparency about this recognition program. If FF knew the details, they could direct their business to AC metal if they were interested in the benefits of this loyalty recognition.

The million mile recognition program has more than one facet than public recognition. It is also a marketing tool to attract flying business on AC. By being upfront on this recognition program, FF flyers could direct their business to AC when they have the choice.
I tend to agree, though I'm not really concerned about the "openness and transparency."

Fact is, I've always seen some sort of "lifetime status" reward as a marketing opportunity. I for one am not at all surprised by the number of people in this thread who are now suddenly reevaluating their plans with an eye to now concentrating on Air Canada. I always knew that would be the case.

When CP first started their Executive Platinum level they were very secretive about it. Because of that I didn't qualify the first year it existed -- I simply did not know about it. But the next year, and every year since then, I've made the top tier. That has often meant incurring additional expense by talking mileage runs. In the end, CP and then AC were both money ahead because of their top-tier programs, and more importantly that I knew about them.

This could be a great marketing opportunity to sell Air Canada and its FF program, in so many ways. If nothing else, it's a way to incenitivize flyers to fly AC as much as possible. And when and if they get the lifetime status, they will have further incentive to continue flying AC. (Though given the 3 levels of lifetime status, there's even more incentive.)

It would be unfortunate if someone in the future were to say, "gee, if I had only known about the lifetime status."

And I don't really think there is any downside to making it publicly known.
Ken hAAmer is offline  
Old Aug 5, 2010, 2:28 pm
  #65  
 
Join Date: May 2003
Location: YEG
Programs: AC E50 MM, WJ Gold, Marriott Titanium Elite Lifetime
Posts: 3,082
Originally Posted by SEJack
I wonder if the miles we receive for buying a 3 or 6 month flight pass will count. The last pass I purchased gave me 15,000 status miles a month whether I flew zero or 10 segments.
I am interested in this as well and emailed the SE desk to find out if they qualify. They should since we are giving AC a crap load of guranteed revenue on a monthly basis. Anyway, interested to hear back. When I sent my original email, SE desk got back to me in about 20 minutes with my totals. Great service. ^^^
stinger is offline  
Old Aug 5, 2010, 2:46 pm
  #66  
 
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,261
I just sent my email, very curious about the numbers since I have also been SE in
every year since that designation started.
IluvSQ is online now  
Old Aug 5, 2010, 8:27 pm
  #67  
 
Join Date: Jul 2006
Location: YYZ
Programs: AC-SE MM
Posts: 1,251
I spoke to the SE Desk and they told me they don't have the full file yet to add up Lifetime. Although they said going back to 2007 they see me at 678,000 miles. As it is a rarely fly on A* flights and at best maybe 5% overall. So I"ll see if the gift comes my way. I just got home from YVR and this year alone all be over 200K in Status miles.
Silvercity is offline  
Old Aug 5, 2010, 8:29 pm
  #68  
 
Join Date: Jul 2006
Location: YYZ
Programs: AC-SE MM
Posts: 1,251
Originally Posted by Catch
Congratulations for having flown 1 Million Miles with Air Canada.

Just received a beautiful wooden box, Recognition Letter, Special Edition Reduced Model of an AC777-300ER, 2 x SWU,2 x SSWU upgrade coupons, AC SE Membership Card and Luggage Tags with a 1 Million Miles Logo.

Plus, if I've read it correctly, Lifetime Elite Status regardless of Miles Flown!

Well done AC, the gesture is well appreciated.


Well Done...Congratultions!^
Silvercity is offline  
Old Aug 5, 2010, 9:27 pm
  #69  
 
Join Date: Dec 2006
Location: YEG
Posts: 3,925
This can definetly be a game changer for certain people's flying habits, provided that this becomes an official program that is promoted. I assume that AC will eventually promote this program and that they are doing things the way they are to make the lifetime program seem more exclusive (i.e. secret), at least in the short term.

I was SE for a few years and have now dropped to Elite. By the end of the summer I'll requalify for Elite next year. It looks I might be doing much more flying in the fall than I had previously planned. I was thinking of obtaining low-tier status with UA or DL (using my Elite card to access *A lounges or my Amex card to access DL lounges), but now I still have incentive to fly AC and credit miles to Aeroplan.

I wonder how many other people will be tempted to stop attaining status on multiple airlines if AC has the potential of lifetime status.

On another note, Andrew, do you know if lifetime status will be awarded for people who earn a lot of segments, but not miles?
YEG USER is offline  
Old Aug 5, 2010, 10:03 pm
  #70  
 
Join Date: Jan 2003
Location: AC SE, SPG Lifetime Plat, ACMM
Posts: 3,535
Originally Posted by QCG
Its not clear to me from previous posts whether CP miles will be eligible for the LT status or not.
I wouldn't hold my breath on this one if I were you!! AC and Jazz flights only!!
ac777 is offline  
Old Aug 5, 2010, 10:54 pm
  #71  
 
Join Date: Jun 2009
Location: YYZ, SFO
Programs: AS 100K, UA*S, IHG Plat, Marriott Titanium, Hilton Diamond | Formerly: AC Super Elite
Posts: 2,476
Originally Posted by Catch
Congratulations for having flown 1 Million Miles with Air Canada.

Just received a beautiful wooden box, Recognition Letter, Special Edition Reduced Model of an AC777-300ER, 2 x SWU,2 x SSWU upgrade coupons, AC SE Membership Card and Luggage Tags with a 1 Million Miles Logo.

Plus, if I've read it correctly, Lifetime Elite Status regardless of Miles Flown!

Well done AC, the gesture is well appreciated.
Dear Catch

If it's not too much of a security risk, would you mind sharing photos of the beautiful wooden box? *__*

------
[edit so as not to double post]

I posted on my twitter "oooooh OMG please confirm if it's true, that we get lifetime @ACTopTier status at one million AC BIS miles!?!??! we're dying to know!!"

And woot, a response!! "@chenrob Indeed, it is true!"

This will definitely sway me to consider AC over UA/CO lifetime status!

Last edited by maradori; Aug 5, 2010 at 11:03 pm
maradori is offline  
Old Aug 6, 2010, 12:15 am
  #72  
FlyerTalk Evangelist
 
Join Date: Nov 1999
Location: FTFOE
Programs: TalkBoard: We discuss / ad nauseum things that mean / so very little
Posts: 10,225
Originally Posted by QCG
Its not clear to me from previous posts whether CP miles will be eligible for the LT status or not.
See the underlined part of post #48. There's no mention of CP. Seems pretty clear to me!
FewMiles is offline  
Old Aug 6, 2010, 2:50 am
  #73  
 
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA 1K, Hilton Lifetime Diamond, Marriott Gold Elite, Hertz PC
Posts: 2,934
Originally Posted by sing-along
I got a call from a SE friend of mine. I told him about the MM status last night.

He called me back to let me know that lifetime SE will be granted to those who have flown 3M on AC and AC Jazz since 1988.

Cheers
So if you get lifetime Elite at 1M and lifetime SuperElite at 3M, what do you get at 2M?
ACflyerDE is offline  
Old Aug 6, 2010, 3:51 am
  #74  
Suspended
 
Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
Originally Posted by ACflyerDE
So if you get lifetime Elite at 1M and lifetime SuperElite at 3M, what do you get at 2M?
Prestige and 2 MLL passes
kwflyer is offline  
Old Aug 6, 2010, 4:01 am
  #75  
FlyerTalk Evangelist
 
Join Date: Mar 2000
Location: Southern Alberta
Posts: 20,550
What airline frequent flyer programs publish their lifetime recognition programs?

http://www.united.com/page/article/0,6722,52380,00.html

http://www.delta.com/skymiles/about_...ance/index.jsp

Last edited by airbus320; Aug 6, 2010 at 5:49 am Reason: add links
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