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Old Nov 24, 2018, 10:33 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Adam Smith
New MM/2MM/3MM/*MM Members - Report your achievement in the roll call thread

Air Canada Million Mile Lifetime member Master Thread Wiki

*** For the time being, please post any wiki requests as a regular post and allow yyznomad to manage the wiki. Please and thank you.

JUMP TO THE FAQ

It is long overdue that this Million Miler master thread got a wiki. This thread was started by Catch, who first reported receiving his/her Million Miler kit from Air Canada.
Seeing how the same questions get asked repeatedly over the last eight years, I put together as much information as possible. Of course, the Million Miler program is a fluid beast and with newly minted Million Milers as we go along, this wiki will be updated to reflect such changes and program updates.


In the past, several former and extremely valuable contributors to the AC FT forum, as well as current contributors, have lobbied Air Canada for a Lifetime recognition program.

Beginning in 2010, this program came to fruition. As per Andrew Yiu, a former valued FT contributor (under a different handle) and now Air Canada Executive and a former FT AC lurker:

Originally Posted by Andrew Yiu
As I had previously mentioned in the post on 2010 top tier benefits as well as during SE events, Air Canada will start recognizing customers who have demonstrated long term loyalty to Air Canada by flying significant amount of status miles on Air Canada operated flights including regional carriers such as Jazz since the inception of the Air Canada top tier program. Those who qualified for this program will be contacted directly by AC in the coming weeks as the mailing of the packages are not done in one batch; so if you didn't get anything yesterday, don't assume you didn't qualify. The number of members that qualified is extremely small relative to the overall membership base hence the details of the program are communicated directly with those who qualified and not communicated in a press release (as some of you have suggested). As for the core benefits of the program, the first post gave some pretty good description of it.

As to those who accused us of 'poor communication' 'embarassing communication day', members who qualified for this would have been contacted with a nicely presented package and again only very small group of customers qualified for this.

And without further adieu, the MM FAQ.

- yyznomad

======================================

Air Canada Million Mile Lifetime: Frequently Asked Questions (FAQ)

Q0: When did the Million Mile Lifetime program rollout?
Q1a: Where can I find my Million Miler Lifetime AQM total?
Q1b: Where can I find my historical Million Miler Lifetime AQM activity/flights?
Q2: Which types of AQM counts toward Million Miler Lifetime AQM?
Q3: What do I get when I reach Million Miler nirvana and when will I get my MM package?
Q4: What Privileges do I get as a Million Miler?
Q5: When I become a 2MMer, what is the process for gifting Lifetime status to another person?
Q6: How many Air Canada Million Mile members are there?
Q7: How do Air Canada Million Mile Lifetime members compare to other programs?
Q8: Does/can the front-line staff and crew have the ability to distinguish between a 1MM vs. 2MM vs. 3MM vs. etc?
Q9: What additional benefits does a Million Mile Lifetime member receive?
Q10: What are the PIL codes for MMers?
Q11: Which FTers are Million Mile Lifetime members?




Back to FAQ

Q0: When did the Million Mile Lifetime program rollout?

The program was quietly rolled out in 2010 at around the same time this thread was started. There was no press release. There was no blast to members. Only those who had achieved MM status based on the requirements were communicated with directly.

Originally Posted by Andrew Yiu
As I had previously mentioned in the post on 2010 top tier benefits as well as during SE events, Air Canada will start recognizing customers who have demonstrated long term loyalty to Air Canada by flying significant amount of status miles on Air Canada operated flights including regional carriers such as Jazz since the inception of the Air Canada top tier program. Those who qualified for this program will be contacted directly by AC in the coming weeks as the mailing of the packages are not done in one batch; so if you didn't get anything yesterday, don't assume you didn't qualify. The number of members that qualified is extremely small relative to the overall membership base hence the details of the program are communicated directly with those who qualified and not communicated in a press release (as some of you have suggested). As for the core benefits of the program, the first post gave some pretty good description of it.

As to those who accused us of 'poor communication' 'embarassing communication day', members who qualified for this would have been contacted with a nicely presented package and again only very small group of customers qualified for this.
Back to FAQ



Back to FAQ

Q1a: Where can I find my Million Miler Lifetime AQM total?

In your Altitude account (not Aeroplan), there is a special section labeled with a small "Million Mile Member" just underneath the "Priority Rewards Available" section.




Back to FAQ



Back to FAQ

Q1b: Where can I find my Million Miler Lifetime AQM total?

When the program was launched in late 2010/early 2011, there was an email in which members could use to retrieve a list (Excel spreadsheet) of historical flights that went towards MM status.
This email is no longer in use by Air Canada. At this time, there is no officially known method in which an Altitude member can retrive a list of historical flights.

Back to FAQ



Back to FAQ

Q2: Which types of AQM counts toward Million Miler Lifetime AQM?

From Air Canada:
Originally Posted by Air Canada Altitude
Fly more than one million Lifetime Altitude Qualifying Miles on eligible flights operated by Air Canada and you'll become part of this distinguished group. AQMs which are eligible for this program are those earned on flights operated by Air Canada, Air Canada Rouge and its regional affiliates (such as Air Canada Express) since 1988.

Additionally, AQMs earned as a bonus for purchasing Business Class fares, or in conjunction with the purchase of an Air Canada Unlimited Flight Pass, will count towards this program. Note that all other AQMs, including those earned for travel operated by the Star Alliance member airlines, do not qualify.
In other words, you need to fly on Air Canada operated metal (Mainline, Rouge, regional affiliates, etc.) with fare classes that earn AQM including Class of Service Bonus (COS), where applicable, or purchase a UFP (Unlimited Flight Pass) which accrues monthly flat rate AQMs (varies depending on fare category of the UFP - typically 10,000 AQM/Flex/month, 15,000 AQM/Latitude/month, 20,000 AQM/Business/Month, etc.).
Anything else, including AQM promotional bonuses, other AQM bonuses, Benefit package AQMs as part of flight pass purchases, flying other airline metal on Air Canada 014 ticket stock, etc., do not qualify.
Those who had status with CP had their relevant miles grandfathered as Lifetime miles.

Please note that AQS/segments do not count towards Lifetime status. There is currently no AQD requirement for Lifetime status.

Having said that, this is no easy feat given the strict requirements.

Back to FAQ



Back to FAQ

Q3: What do I get when I reach Million Miler nirvana and when will I get my MM package?

The Million Miler packages have changed over time.
  • Once crossing over the 1MM threshold, you may receive an email acknowledging the achievement.
  • Your Altitude page should reflect 1MM shortly thereafter (depends on sweeps but can be as fast as a week but YMMV)
  • The MM package has been reported to be received approximately a few weeks following the MM threshold crossing, but again, YMMV.

Newly minted 1 Million Mile members typically get a scale model aircraft with the base engraved with your name along with the Million Miler designation. Prior to Dreamliners entering service with Air Canada, members received a model 777 aircraft. Since 2014/2015, new Million Mile members have received Air Canada Dreamliner models.
You will receive new luggage tags and a new member card reflecting the current status you are at (that is, no lower than E50K from that point onward) which include the Million Miles logo (1, 2, 3, 4, 5, etc.).
Additional eUpgrade credits are given.

Some members, at different MM levels, have reported receiving in-person celebrations courtesy of Air Canada at the airport after arriving from a flight that brought them over an MM threshold, in-flight recognition from the SD regardless of cabin, surprise recognition and gifts in the MLLs, etc.

Two Million and Three Million+ Milers have also anecdotally received various gifts, which have varied over the years.
Gifts may include additional eUpgrade credits, a selection from a list of gifts that have included items such as Bose products, jewellery, gift cards with significant value, etc.

It is certainly exciting to become a Million Mile member!



The most recent information is courtesy of 24left:
https://www.flyertalk.com/forum/30121386-post3296.html

Originally Posted by 24left
Ooooooh, Fedex package arrived today........

Very exciting.

First thing you see inside the box




When you open the top, there is this




Then there is the multi-folded package. It has a very nice letter signed by Calin and Ben, along with these.




Yes, a huge thanks to my awesome friend @gabdusch who had the creative talents to make sure these cards had my "name"




Oooooooh





Ok, I'm excited now. It's Fin 801, the "first born". I flew her 4 years ago on my first ever flight to Tokyo HND.

Yes, I will take the time to assemble and let you all know how that worked out.




(sma)
.
Back to FAQ



Back to FAQ

Q4: What Privileges do I get as a Million Miler?

One Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Elite 50K
Two Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Elite75K, and that of a friend, will never fall below Elite 50K
Three Million Miles
Originally Posted by Air Canada Altitude
Your Altitude status will never fall below Super Elite 100K, and that of a friend will never fall below Elite 50K
Four Million Miles+
Originally Posted by Air Canada Altitude
Once you reach Four Million Miles, your Altitude status will never fall below Super Elite100K. The status of your previously nominated friend will never fall below Elite 75K. Keep flying to receive greater, additional recognition.
Five Million Miles
???
As of this initial wiki entry, there is only one known Five Million Miler.
https://www.flyertalk.com/forum/air-...ion-miler.html

Back to FAQ



Back to FAQ

Q5: When I become a 2MMer, what is the process for gifting E50K Lifetime status to another person?

In your Altitude account, there will eventually be a link that allows you to nominate your E50K Lifetime status beneficiary.
Your beneficiary must have an Aeroplan account as their name and Aeroplan number is required, along with requisite contact/address information.
Once submitted, they will receive their package within several weeks.

Please note that this is the one and only beneficiary you will pick as they will receive this status for life. Pick wisely!
Furthermore, if you become a Four Million Mile member, then your beneficiary gets a boost from E50K Lifetime up to E75 Lifetime.

Your beneficiary will then be listed under the Million Mile member program details:


Back to FAQ



Back to FAQ

Q6: How many Air Canada Million Mile members are there?

Air Canada has not officially published numbers on this.

Anecdotally, there is only one (1) Five Million Miler, John Segatti (this information is public, so don't get all wound up about publishing the member's name). This was achieved in December 2016.
https://www.flyertalk.com/forum/air-...ion-miler.html

The number of Four Million Milers is not known, although there will be one FT contributor who will reach this milestone shortly. This cohort would be definitely miniscule.

There is most likely no more than 50 Three Million Milers.

The number of Two Million Milers is unknown, although it is generally accepted, anecdotally, that it is much more rare than the ubiquitous One Million Miler.

The number of One Million Milers is anecdotally "large", but in the context of all members, this cohort is relatively small.

Here is a quote from @diddy; who did a somewhat reasonable Fermi estimate as of September 2018:

Originally Posted by diddy
These are always fun exercises. There has not been so far any way to know for sure. We can make a reasoned guesstimate, and I know this has been done on FT in the past. Including some who flame. Whatever. United forum did a MM roll-call thread in 2007 and came up with 300+ MM after 5 years of the thread (!) to 2012. It looks now like closer to double that in the posts since. I did not count. Based on this thread there are about 600+ 1MM. About 80 2MM and 20+3MM. Including one poor chap at 17MM. That is in a country with three major international carriers.

Assumptions:
1. A minority of these people would be on FT.
2. Those that are on don't always post. I am super guilty of this.
3. The AC and UA ratios are even remotely similar, given Canada's lower population but longer travel distances and only one major international carrier.
4. Other threads here have estimated / had apparent information from Andrew Yiu that there are about 10,000 SE's and 35,000 people with status below SE annually.
5. Based on my frequent AC travel and bag tag gazing. Full disclosure : I am a newly minted AC2MM.
Based on this I will put forth the following:
1MM ~ 1250
2MM ~ 150
3MM ~ 20

Consider pot re-stirred.

diddy
Back to FAQ



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Q7: How do Air Canada Million Mile Lifetime members compare to other programs?

There are several members in the 10MM+ Lifetime range with several American carriers, for example. There is someone in the 17MM range.
So in perspective, Air Canada Million Mile members have a lot of catching up to do!

Back to FAQ



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Q8: Does/can the front-line staff and crew have the ability to distinguish between a 1MM vs. 2MM vs. 3MM vs. etc?
  • In short, no. The PIL only identifies a passenger as a "Million Miler", it does not distinguish between different MM tiers.
  • When scanning your BP at the gate prior to boarding your flight, the screen will only identify to the agent that you are a Million Mile member, regardless of MM tier.
  • The remarks section of your boarding pass simply shows "ACMM" regardless of MM tier.
  • For eUpgrade priority, the system does not distinguish between MM tiers. A 1MM is a 2MM is a 3MM, etc. They are all "MM".

It is possible that an AC employee may notice your MM tier off of your luggage tag, as this does happen from time to time. You might even be engaged in conversation with an AC employee who might inquire about which MM tier you are in.

Back to FAQ



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Q9: What additional benefits does a Million Mile Lifetime member receive?
  • The "ACMM" designation under the Remarks section of your boarding pass (small) stub. Anecdotally, this will start appearing on your boarding pass approximately a few weeks after reaching the milestone.
    Image courtesy of 24left
  • Higher status priority for eUpgrades than non-MM counterparts (i.e. SE MM trumps SE, E50K MM trumps E50K, etc.)
  • Higher onload list priority than non-MM counterparts as per above.
  • Your MM status will be on the PIL. See Q10.
  • Occasional recognition by the SD in J and sometimes in Y (typically this means that during J meal orders, they may acknowledge your MM status, and in Y, the SD may occsionally approach you mid-flight and thank you for your loyalty as a MMer)
  • As a Super Elite MM, your are at the top of the meal order taking protocol ahead of non-MM SEs (notwithstanding VIPs)


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Q10: What are the PIL codes for MMers?
  • P25K shows as AC*P
  • E35K shows as AC*F
  • E50K shows as AC*E; E50K MM shows as AC*EM
  • E75K shows as AC*D; E75K MM shows as AC*DM
  • S100K shows as AC*SE; S100K MM shows as AC*SM
  • VIP shows as AC*X; VIP MM shows as AC*XM

(note that only two letters can appear after the *, so AC*SE is NOT AC*SEM but instead is AC*SM)

Sources:
Originally Posted by jlisi984
Yesterday, on YYZ-YYC, I noted the new designators on the manifest.

AC*P: Prestige
AC*F: 35K
AC*E: 50K
AC*D: 75K
AC*SE: S100K
AC*X: AC VIP
Originally Posted by ACYYZ/SD
On the P.I.L. (Passenger Information List aka Manifest)

D = Elite 75K
M = Million Miler

Therefore
DM = Elite 75k Million Miler
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Q11: Which FTers are Million Mile Lifetime members?

The current roll call thread can be found here.


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Million Miles Recognition from AC

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Old Sep 13, 2010, 1:00 pm
  #496  
 
Join Date: Mar 2006
Location: YYZ
Programs: AC*SE, AA Plat, SPG Plat, HH Diamond, PC Plat Ambassador, Hyatt Diamond, Fairmont Plat
Posts: 1,179
Originally Posted by dave0823
Are you saying those miles specifically taken from flights with Air Canada also include Jazz? If so, wouldn't Air Canada Jazz flights count towards eligibility?
No, the opposite. Jazz flights DO count as confirmed by Andrew and Ben, and unlimited flight pass miles count as well. However, at present Aeroplan does not have an effective means of informing you of your lifetime "qualifying" total. They provide an AC only total (not inclusive unlimited flight pass miles) and a Jazz/Star Alliance line.

So... until we have better reporting, the numbers do not provide a direct indication of LT status. Having said that, if your total AC (only) miles provided by Aeroplan are above a given threshold, you can bank on qualifying!

SG
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Old Sep 13, 2010, 1:07 pm
  #497  
 
Join Date: Mar 2006
Location: YOW
Programs: 2MM, Lifetime E75K, Lifetime Hilton Diamond
Posts: 211
Smile

Originally Posted by Snow Goose
No, the opposite. Jazz flights DO count as confirmed by Andrew and Ben, and unlimited flight pass miles count as well. However, at present Aeroplan does not have an effective means of informing you of your lifetime "qualifying" total. They provide an AC only total (not inclusive unlimited flight pass miles) and a Jazz/Star Alliance line.

So... until we have better reporting, the numbers do not provide a clear indication of status.

SG
Thanks Snow Goose! Like you said, we just need to sit tight until we're provided with a clear indication of status and hope a particular shipment arrives at your house later this month
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Old Sep 13, 2010, 1:24 pm
  #498  
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Join Date: Nov 2002
Location: Toronto YYZ UA-1K 1MM,QFgold
Programs: Royal Ambassador/ SPG Platinum 75/Marriott gold
Posts: 14,283
[QUOTE=1K+;14644057]
Originally Posted by why fly

I'm a SE and called aeroplan. They gave me the info right away and had no issues.
I guess they like some SE's better than others... looks like the fast response we got seems to have ended. the later SE's are getting the runaround.

I wonder if Aeroplan had balked at all the emails and asked Air Canada to respond?
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Old Sep 13, 2010, 1:28 pm
  #499  
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Originally Posted by Snow Goose
I'm actually surprised by what a big impact this unpublished benefit is having on my own short, medium and long-term planning with regards to travel.


Hats off to Air Canada for creating the first strong motivation I have felt since I first started breaking into the SE ranks four years ago. Let's keep it going by publishing the full details of this benefit with the 2011 program announcement in December.
I think for sure this program will impact our flying patterns. It has changed mine. Amazing the program came from us pushing AC to do something..
Oh well like you I can't wait till AC gives us the details.^
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Old Sep 13, 2010, 1:29 pm
  #500  
 
Join Date: Jan 2003
Location: AC SE, SPG Lifetime Plat, ACMM
Posts: 3,535
[QUOTE=why fly;14650456]
Originally Posted by 1K+

I guess they like some SE's better than others... looks like the fast response we got seems to have ended. the later SE's are getting the runaround.

I wonder if Aeroplan had balked at all the emails and asked Air Canada to respond?
Methinks they found out the request was from why fly and are scared to respond
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Old Sep 13, 2010, 2:16 pm
  #501  
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[QUOTE=ac777;14650509]
Originally Posted by why fly

Methinks they found out the request was from why fly and are scared to respond
I knew about the program and had the response before this thread started

But the official answer was emailed was same day.^
It seems the newest people inquiring "that are SE's" are now being sent to another dept.
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Old Sep 14, 2010, 8:10 pm
  #502  
 
Join Date: Jan 2003
Location: AC SE, SPG Lifetime Plat, ACMM
Posts: 3,535
My quote on Post #516 appears to be wrong--it was not posted by 1K+ but by why fly--it seems the system is having some glitches!!
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Old Sep 14, 2010, 9:31 pm
  #503  
 
Join Date: Sep 2010
Location: Earth
Programs: AC S100K (formerly AC*SE), AC 2MM, AMEX Plat, Marriott Platinum Elite
Posts: 1,469
Thanks for the welcome!

In reference to Snow Goose's comments earlier, this has also re-energised me. I am keeping a closer eye on bookings/carriers/segments etc to maximize my AC travel experience.

Note that I am a "worker bee" and do not participate in "mileage runs" or un-necessary segments. After 12 years of SE, I finally feel recognized.

I don't think that I have 3MM in me, but who knows?
2MM_Guy is offline  
Old Sep 14, 2010, 10:00 pm
  #504  
 
Join Date: Mar 2006
Location: YYZ
Programs: AC*SE, AA Plat, SPG Plat, HH Diamond, PC Plat Ambassador, Hyatt Diamond, Fairmont Plat
Posts: 1,179
Originally Posted by 2MM_Guy
Thanks for the welcome!

I don't think that I have 3MM in me, but who knows?
What kind of FT attitude is that? You are almost two-thirds of the way there. If you think you might get close, a little creativity may make the difference. I'm not suggesting mileage runs, but looking at ways to optimize and maximize AC mileage may push you over the threshold assuming you have another half-dozen active flying years ahead of you.

I (on the other hand) am probably fooling myself with dreams of 3 MM. However, 1 MM is a given, 2 MM is very realistic and 3 MM is a significant stretch. I love the challenge regardless of the final outcome.

SG
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Old Sep 14, 2010, 10:10 pm
  #505  
 
Join Date: Sep 2010
Location: Earth
Programs: AC S100K (formerly AC*SE), AC 2MM, AMEX Plat, Marriott Platinum Elite
Posts: 1,469
Originally Posted by Snow Goose
What kind of FT attitude is that? You are almost two-thirds of the way there. If you think you might get close, a little creativity may make the difference. I'm not suggesting mileage runs, but looking at ways to optimize and maximize AC mileage may push you over the threshold assuming you have another half-dozen active flying years ahead of you.

I (on the other hand) am probably fooling myself with dreams of 3 MM. However, 1 MM is a given, 2 MM is very realistic and 3 MM is a significant stretch. I love the challenge regardless of the final outcome.

SG
Thanks for the words of encouragement!

I do have some heavy-lifting years ahead of me so let's see. In terms of choosing the "right" companion to bestow lifetime elite to, I am considering one of the children, because Mrs. 2MM_Guy would probably never travel alone on a significant basis.
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Old Sep 15, 2010, 8:10 pm
  #506  
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Posts: 14,283
Originally Posted by ac777
My quote on Post #516 appears to be wrong--it was not posted by 1K+ but by why fly--it seems the system is having some glitches!!
operator error

even after all these posts I still dont know how to do some of the FT functions.
I see some people can post pictures... WOW...
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Old Sep 16, 2010, 12:14 am
  #507  
 
Join Date: Jan 2007
Location: YVR
Programs: AC 50K MM, HH DIA, GP DIA, SPG PLT, Delta Gold, Farimont Plat
Posts: 617
It's now coming up on two weeks since I first emailed asking for my totals. I emailed the official email address after AP and the SE email told me they couldn't help me.

I also did call AP and they told me they couldn't help me.

Has anyone had any success with the official email address or received any info in the last two weeks?

ckc
ckccan is offline  
Old Sep 16, 2010, 7:23 am
  #508  
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Location: Toronto YYZ UA-1K 1MM,QFgold
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Posts: 14,283
Originally Posted by ckccan
It's now coming up on two weeks since I first emailed asking for my totals. I emailed the official email address after AP and the SE email told me they couldn't help me.

I also did call AP and they told me they couldn't help me.

Has anyone had any success with the official email address or received any info in the last two weeks?

ckc
they think you know ac777, so they wont do anything for you!

And in other threads people wonder why its a bad idea for the customer when AC and AP split... now the two companies cant decide who should reply to the customer..

Still shocking AC would be ignoring its "best" customers. *SuperElite* I bet you dont feel Super or Elite today!
However the apologists will come up with a reason why this is acceptable.
why fly is offline  
Old Sep 16, 2010, 8:55 am
  #509  
 
Join Date: Feb 2005
Posts: 7,156
Originally Posted by why fly
..... AC and AP split... now the two companies cant decide who should reply to the customer..
Assuming AC owns the data and AP is the third party service provider, AC must pay AP to answer those enquiries.

AP is a service provider to AC's frequent flyer programme. Shareholders of AP do not expect free service to AC!
Clipper801 is offline  
Old Sep 16, 2010, 10:14 am
  #510  
 
Join Date: Jan 2001
Programs: AC SEMM
Posts: 724
Originally Posted by ckccan
It's now coming up on two weeks since I first emailed asking for my totals. I emailed the official email address after AP and the SE email told me they couldn't help me.

I also did call AP and they told me they couldn't help me.

Has anyone had any success with the official email address or received any info in the last two weeks?

ckc
I used Aerofax (faxed them a short polite letter) and got a phone call the next morning, very nice lady left me a detailed response.
visitor is offline  


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