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what does it take for an Air Canada employee to be fired?

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what does it take for an Air Canada employee to be fired?

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Old Jun 10, 2010, 10:07 pm
  #1  
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what does it take for an Air Canada employee to be fired?
I mean, there seems to be lots of people with complaints about them, so I was just wondering if they can get fired after a certain number of complaints. If not, what does it take? Can something happen to them other than getting fired? I wonder what their union contract says about that.
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Old Jun 11, 2010, 2:04 am
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Originally Posted by saltspring
I mean, there seems to be lots of people with complaints about them, so I was just wondering if they can get fired after a certain number of complaints. If not, what does it take? Can something happen to them other than getting fired? I wonder what their union contract says about that.
Sometimes complaints can be very subjective. I once witnessed a pax - clearly at fault - going ape so to speak with a gate agent and threatening to report him to the President of Air Canada and every one else he could get hold off.

Usually there are three sides to a story - his, mine and the truth ....
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Old Jun 11, 2010, 3:16 am
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what does it take for an Air Canada employee to be fired?
Well, first you have to get them into the cannon...
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Old Jun 11, 2010, 5:52 am
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Originally Posted by Ken hAAmer
Well, first you have to get them into the cannon...
then u have to light the matche(s)


pax related concerns are subjective....however one could get into hot water if they upgrade people without authorisation and get caught!
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Old Jun 11, 2010, 6:05 am
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Divulging the cookie recipe. My lips are sealed.
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Old Jun 11, 2010, 7:15 am
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in the union environment, a lot.
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Old Jun 11, 2010, 7:16 am
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Originally Posted by ACYYZ/SD
Divulging the cookie recipe. My lips are sealed.
...come on..please PDF your collective agreement that sets out the grievance process...
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Old Jun 11, 2010, 8:02 am
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Originally Posted by mkjr
...come on..please PDF your collective agreement that sets out the grievance process...
Somehow I'd rather be rollerblading on my days off!
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Old Jun 11, 2010, 9:14 am
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i still find it hard to believe the cookies are a trade secret
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Old Jun 11, 2010, 9:38 am
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Originally Posted by ACYYZ/SD
Somehow I'd rather be rollerblading on my days off!
Think about it this way; we get the secret, you get to rollerblade all you want
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Old Jun 11, 2010, 11:59 am
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Last year an aeroplan employee got fired for providing expectional customer service.
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Old Jun 11, 2010, 1:35 pm
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Originally Posted by tracon
Last year an aeroplan employee got fired for providing expectional customer service.
Lysdexic much?
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Old Jun 11, 2010, 4:45 pm
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Originally Posted by Oscar Goldman
Lysdexic much?
Actually, "expectional" is kind of a cool word come to think of it.

Expectional Service: Service which an Air Canada passenger expects as norm but which the airline considers exceptional.

In a sentence:

"Air Canada provided expectional service by flying a passenger home on a competing airline after his flight was cancelled."
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Old Jun 11, 2010, 6:01 pm
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I expect that AC fires its fair share of employees and like any large organization union or not, they likely have a progressive discipline policy to deal with issues. I have no real knowledge, but can't see it being any different.
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Old Jun 11, 2010, 6:11 pm
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Originally Posted by YZF_Elite
I expect that AC fires its fair share of employees and like any large organization union or not, they likely have a progressive discipline policy to deal with issues. I have no real knowledge, but can't see it being any different.
agreed..... because progressive discipline is what labour board will allow & accomodate
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