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-   -   Passenger on wrong plane! (https://www.flyertalk.com/forum/air-canada-aeroplan/1028282-passenger-wrong-plane.html)

Jazzed91 Dec 16, 2009 10:48 am

When I work the gate here in YYJ there is almost always one or two people that think they are on the 14:00 flight when they are actually on the 15:00 (for example). As we don't have scanners here, I just make sure I double check it is the correct flight number and do a double check that the names do match. That being said, we are still human and mistakes do happen (just like you sometimes give the agent the wrong boarding card).

thyeri Dec 16, 2009 11:26 am

Anyway, is cabin crew not counting passengers before closing the doors for all flights?? If yes, they would realize there are one or two more passengers...
I can't remember if they count people for every flight.

LeSabre74 Dec 16, 2009 12:15 pm


Originally Posted by niksal (Post 12996667)
..How is that possible in these days? I know there is just a rapid bp-check at the gate, and apparently nobody collect bp:s, there's no electronical scanning etc. But it doesn't give very much confidence! I consider it a serious security breach that I doubt would happen on European airlines, where all boarding passes are scanned.

Is this common in US/Canada?

How could it possibly be a "security breach" when you've been through screening? Are Europeans that paranoid?

HomerJ Dec 16, 2009 12:35 pm

Small planes (CRJ's) so he had skychecked...
 

Originally Posted by niksal (Post 12997516)
I wonder what would have happened if the passenger on the wrong plane would have had luggage? Do they match the number of suitcases with what the passengers on the plane have checked in? Is it btw possible here that if I spend too much time in the lounge for instance, that my suitcases fly if I'm late from the plance (checked in but missed boarding?)

The passenger wanted to go to Montreal, instead of Toronto where the plane he was on was going.

...so not that big a deal.

threepoint Dec 16, 2009 1:05 pm


Originally Posted by HerpaYvr (Post 12997233)
...I guess when you been flying your entire life its easy and there are many who flying is not a common occurance so it can happen. That last check at the door of the plane is the safety net!

I'd venture the opposite - in that the more one flies, the less attentive (complacent) one becomes. I find that whenever I do lots of flights in a short time frame, I tend to 'forget' to board the aircraft in time while hanging at the lounge or in the bookstore or simply catching a few winks. I've never missed a flight, but have been startled to hear my name paged after time just got away from me.

It's also very easy to board the wrong regional flight if you're not paying attention. The regional Jazz C38 gates at YVR are well-marked, but many a person has lined up to board the Castlegar plane instead of Cranbrook; Kamloops instead of Kelowna. It's even worse in SEA at the Horizon C2 gates, as often the city is not labeled at the door in the 'tunnel' to the planes - generally, the baggage guys query you as you approach ("Kelowna?").

And perhaps that's all an FA needs to do in the doorway - simply ask "Winnipeg?" if there is any possibility of confusion. It may not solve a Rapidair scenario where flights leave every hour for the same destination, but it may minimize the disruptions real and perceived.

niksal Dec 16, 2009 1:53 pm

I consider it a security breach as I can have my suitcase with whatever in it on one plane, and me sitting on another plane (yes, they are screened etc). Let's not get started on a discussion about on which side of the pond you are more paranoid...

threepoint Dec 17, 2009 11:59 am


Originally Posted by niksal (Post 13000511)
I consider it a security breach as I can have my suitcase with whatever in it on one plane, and me sitting on another plane (yes, they are screened etc). Let's not get started on a discussion about on which side of the pond you are more paranoid...

I don't understand the logic here. If a bag has passed screening, then it shouldn't be a security threat regardless of which airplane it's on. Airlines ship luggage without their owners every day, whether by unplanned event or as deliberate payload management. In fact, most of the stuff in the hold beneath your feet on any given flight is being transported without an accompanying passenger. CRJs notwithstanding of course.

yule_boy Dec 17, 2009 6:14 pm


Originally Posted by CdnFlier (Post 12998633)
My favourite was a few years ago on a flight from YHZ-YYZ and two people apparantly were assigned the same seat, anyway after some digging they realized that one of them was Mr. "Joe Smith" and the other person was Captain "Joe Smith" and somehow the checkin system ignored the prefix and put their seats as one. I'm sure it wasn't amusing for either of them.. but quite the rare situation (I suspect)!

So which one travelled as an "infant on parent's lap"? :D

CdnFlier Dec 17, 2009 6:24 pm


Originally Posted by yule_boy (Post 13009360)
So which one travelled as an "infant on parent's lap"? :D

Worst was that it was a fully loaded plane.. I think there was some rock-paper-scissors to decide who flew.

lowdown Dec 17, 2009 10:23 pm


Originally Posted by niksal (Post 13000511)
... let's not get started on a discussion about on which side of the pond you are more paranoid...

Think you're in the wrong forum Niksal. Maybe you should post in one of the American carriers forums instead. :D

joejohns1983 Dec 19, 2009 1:48 pm

i'm surprised not all stations have the scanners....

mind you it seems like 90% of gate agents are afraid of technology and don't use them anyways - that would fix this problem pretty quickly.

what I would like to see is the ID check being done at CATSA rather than at the gate - when I pass security it should be a decompression zone where no one asks me for anything but my boarding pass (and cert! :) ).

28isGreat Dec 19, 2009 1:55 pm

Can't believe they don't scan all BPs. Scanning catches this stuff instantly.


Originally Posted by threepoint (Post 13006920)
I don't understand the logic here. If a bag has passed screening, then it shouldn't be a security threat regardless of which airplane it's on.

Simple, screening is not foolproof. This additional measure of "security" relies on the assumption that bad guys won't fly on the plane that they've put bad stuff on. Clearly also not a foolproof assumption. The rule, of course, is that you cannot voluntarily separate yourself from your baggage. But the airline can separate you if circumstances require it.

YYZ_TVGuy Dec 19, 2009 2:12 pm


Originally Posted by threepoint (Post 13006920)
In fact, most of the stuff in the hold beneath your feet on any given flight is being transported without an accompanying passenger.

Yup. The gear racks in flight cases I ship all the time are often under your feet. I'm also allowed to lock them. :eek:

why fly Dec 19, 2009 5:21 pm

A friend who is a SE did it ended up in YOW instead of YUL rather funny really. He goes WOW how can this happen.

HerpaYvr Dec 19, 2009 5:41 pm


Originally Posted by why fly (Post 13020605)
A friend who is a SE did it ended up in YOW instead of YUL rather funny really. He goes WOW how can this happen.

So does he get the extra points or do they charge him for the extra flight?:D


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