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Old Nov 16, 2015, 3:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: B747-437B
Guide to JNB (Oliver R. Tambo International Airport, Johannesburg, Republic of South Africa)


Welcome to the guide to JNB.

If your have any further questions that have not been answered after reading through, please do not hesitate to ask.

Bear in mind that the minimum connection times given below are the shortest connections allowed for tickets on a single PNR. It would be advisable to leave more time than this, particularly if you are arriving during the busy morning period. If you are travelling on two separate PNRs, add on at least an extra hour to the MCTs to allow for whatever delays the Travel Gods may throw at you.

Do note that procedures can change so this guide may not be accurate. If you notice anything has changed or there are any errors, just let me know.


International-Domestic Connection

Minimum connection time: 90 minutes

Once you have deplaned, simply follow the crowd to the immigration hall.
After going through passport control, you will need to collect your luggage and pass through customs irrespective of whether your bags have been tagged through to your final destination.
Exit into the public area and proceed up to departures level by way of the escalators which are opposite and to the left. The escalator can take trolleys.
If your bags have already been tagged through to your destination and you have your boarding passes for the onward domestic flight, you can use fast bag drop.
Otherwise you will need to check-in as normal.
Alternatively, you can use the baggage re-check desks on the left before exiting to the public area (NOTE : These are permanently closed now - Oct 2022).
If you would prefer to avoid the porters and taxi touts in the arrivals halls, there are escalators to the left of these desks which will take you to level 1. From there you will need to go up one more level to reach domestic departures. (NOTE : These escalators are out of service now - Oct 2022).

The domestic terminal is designated as a separate terminal (Terminal B) but do not be confused by this. All the terminals at JNB are under one roof so you barely notice that you are transferring between them.


Domestic-International Connection

If you can interline baggage, you can check it through from your initial departure point to your international destination. Once you land at JNB walk out to exit (ignore signs to go downstairs to baggage reclaim), keep walking through the shops/past the food court, around the atrium and there is a security/emigration point on your front right.

Please see post #106 for an illustrated guide.
[although there is no need to go up the moving walkway and then back down again - just come out of the domestic exit and keep walking straight on that level, which will bring you to the security/emigration point]


International-International Connection

Minimum connection time: 60 minutes

This is where things become a little more tricky.

If you arrive at a jetway, you will see a corridor heading towards International Transfers on the left just before the escalators down to passport control.
If you arrive at a remote stand and are bussed to the terminal, you will see the escalators on the left heading up to International Transfers as you enter the building.
Both these paths are well signposted and there is usually a staff member shouting out "International transit" and waving a sign to direct passengers.
When you go down the corridor, there is a transit immigration point before the transfer desks. Typically the wait here is 1-3 minutes, very much quicker than 'normal' immigration.
Your passport will be stamped with a "TRANSIT" stamp here even though you do not enter the country, and you must ensure that you have the required blank pages otherwise you may not be permitted to continue your transit and instead sent back to your originating point.

A few meters beyond the immigration checkpoint is the main transit information area which have desks for all the international airlines and handling agents.
If your bags have already been tagged through to your final destination, ensure that you give your connecting airline the tag numbers at this time so that they can verify them in their system.
If the tag numbers are not re-verified, they will not be loaded without manual intervention. This is not required if connecting from SAA to SAA flights however.

If your bags have not been tagged through, you will need to find a member of staff in International Transfers from your arriving airline.
Ask them to get one of their baggage services staff to pull your bags off the belt manually and coordinate with staff from your onward airline to retag them to your final destination.

This is a rather convoluted process and can take a long time.

Therefore, if your bags cannot be tagged all the way through, it is advisable to pass through immigration, collect your bags at baggage reclaim and clear customs.
After you clear customs but before you exit to the public area (the exit is a set of sliding doors on your right), you will see a series of baggage re-check desks on your left.
Proceed to these desks since they often have smaller queues and have your bags re-tagged.
Then head up the escalators to your left (do not exit the main doors into the public area) which emerge on the departures level.
Turn right when facing the Vodacom store and the departures security checkpoint is right in front of you.

You can do the entire transit and enter/exit South Africa in less than 5 minutes if your bags come out quickly.

If time permits, the safest option is to clear customs and re-check your bags as described above rather than rely on the interlining system at JNB.

Have a look at post #9 of this thread for pictures.

Originally posted by Ambassador BA304.

Luggage storage

This is taken from the whyjoburg.com web site (April 2016):

BagPort South Africa, the original company that provided a luggage storage service at OR Tambo International Airport, has changed its name.

It now operates as Ateck - from the same premises down the escalators at the main exit of Terminal A arrivals, on Basement Level 1, going towards the Parkade 2 (South).

Costs are : (NB : CASH ONLY! No Cards Accepted.)
0-5 hours: R70.00
6-12 hours: R80.00
12-24 hours: R90.00
24 hours or more: R90.00 per day.

Open 24 hours, every day of the year.

Contact details :
Tel : +27 (11) 390 2689
http://www.a-teck.co.za/or-tambo-airport-store-teck/
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JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

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Old Feb 22, 2018, 3:07 am
  #706  
Ambassador: World of Hyatt
 
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Thanks roadwarrier - not been through since December, so not seen the customs scanners. Moot now anyway, as I have a meeting in JHB the next morning, so bang goes my beach time
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Old Feb 22, 2018, 7:33 am
  #707  
 
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Originally Posted by Stewie Mac
Thanks roadwarrier - not been through since December, so not seen the customs scanners. Moot now anyway, as I have a meeting in JHB the next morning, so bang goes my beach time
Oh well, at least The Foundry is only an Uber ride away.
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Old Feb 23, 2018, 1:28 am
  #708  
 
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Originally Posted by roadwarrier
I would try and check baggage through (tightly sealed of course), and try for a flight an hour later.
That's confusing. Given he's going to have to collect and re-check luggage anyway.
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Old Feb 23, 2018, 6:30 am
  #709  
 
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Originally Posted by Cheetah_SA
That's confusing. Given he's going to have to collect and re-check luggage anyway.
Slight lapse on my side.
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Old Feb 23, 2018, 7:18 am
  #710  
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Originally Posted by Cheetah_SA
That's confusing. Given he's going to have to collect and re-check luggage anyway.
And what self-respecting road warrior would even be checking bags?
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Old Mar 8, 2018, 9:38 am
  #711  
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I have read the wiki and keep up-to-date with posts. I have a specific enquiry about an imminent journey.

We will arrive on LX ex Zurich at 10:20 with onward travel to CPT with BA at 15:00 on separate tickets, both in biz. I have wheelchair assistance booked with LX to JNB and with BA JNB-CPT. My question relates to transferring from international immigration to BA check in at the domestic terminal.

I'm assuming that LX assistance will end at immigration or soon afterwards, and BA assistance will start at BA check in. Is that correct?

Paid-for transfers seem a bit wobbly according to some. Has anybody recent experience of these? Could the LX assistance person be persuaded to take me over to BA for a fee or for a reasonable tip (and if so, how much)?

Very grateful for your advice and/or recommendations.
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Old Mar 8, 2018, 10:06 am
  #712  
 
Join Date: Oct 2015
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Originally Posted by Roger
I have read the wiki and keep up-to-date with posts. I have a specific enquiry about an imminent journey.

We will arrive on LX ex Zurich at 10:20 with onward travel to CPT with BA at 15:00 on separate tickets, both in biz. I have wheelchair assistance booked with LX to JNB and with BA JNB-CPT. My question relates to transferring from international immigration to BA check in at the domestic terminal.

I'm assuming that LX assistance will end at immigration or soon afterwards, and BA assistance will start at BA check in. Is that correct?

Paid-for transfers seem a bit wobbly according to some. Has anybody recent experience of these? Could the LX assistance person be persuaded to take me over to BA for a fee or for a reasonable tip (and if so, how much)?

Very grateful for your advice and/or recommendations.
I would usually assume that wheelchair assistance would go as far as the arrivals hall or onward gate, if booked. I'm not sure how much the assistance guys know about your onward ticket and am sure if you just ask them they might take you. A tip would be very fair.

Also since you can probably re-check bags at the transfer counter after baggage claim before exiting to the arrivals hall you may get onward wheelchair assistance from BA from there. It's very likely the same ground handling agent
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Old Mar 8, 2018, 11:00 am
  #713  
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Thanks for your quick response.

Originally Posted by skywardhunter
Also since you can probably re-check bags at the transfer counter after baggage claim before exiting to the arrivals hall you may get onward wheelchair assistance from BA from there. It's very likely the same ground handling agent
AIUI, the recheck facility is for SA-SA connections, not BA. Though I would be delighted to be proved wrong.
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Old Mar 8, 2018, 12:49 pm
  #714  
 
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Originally Posted by Roger
Thanks for your quick response.

AIUI, the recheck facility is for SA-SA connections, not BA. Though I would be delighted to be proved wrong.
I'm not sure as I don't fly into JNB unless going into the city itself, but from years ago I thought all the major airlines had transfer counters, SA/Mango and BA/Kulula
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Old Mar 9, 2018, 3:44 am
  #715  
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Originally Posted by skywardhunter
I'm not sure as I don't fly into JNB unless going into the city itself, but from years ago I thought all the major airlines had transfer counters, SA/Mango and BA/Kulula
BA definitely have a physical counter there, but from comments elsewhere it's not staffed very often / you should not plan around being able to use it. [I've seen the counter, but never check bags so never used any recheckin facility]
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Old Mar 31, 2018, 11:49 am
  #716  
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I asked:

Originally Posted by Roger
I have read the wiki and keep up-to-date with posts. I have a specific enquiry about an imminent journey.

We will arrive on LX ex Zurich at 10:20 with onward travel to CPT with BA at 15:00 on separate tickets, both in biz. I have wheelchair assistance booked with LX to JNB and with BA JNB-CPT. My question relates to transferring from international immigration to BA check in at the domestic terminal.

I'm assuming that LX assistance will end at immigration or soon afterwards, and BA assistance will start at BA check in. Is that correct?

Paid-for transfers seem a bit wobbly according to some. Has anybody recent experience of these? Could the LX assistance person be persuaded to take me over to BA for a fee or for a reasonable tip (and if so, how much)?

Very grateful for your advice and/or recommendations.

Last edited by Roger; Mar 31, 2018 at 11:54 am Reason: Sorry, trying to respond to my query but I've not yet learnt how to do so with the new layout. Will try to mug up and return
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Old Apr 5, 2018, 11:26 am
  #717  
 
Join Date: May 2009
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Domestic-Int'l Connection time

Flying CPT-JNB-[tech stop]-IAD in late June (probably Wednesday).

Options presented on SAA are 4h30m layover or 1h30m layover. Would have a bag checked, presumably through.

Which option should I go for?

Obviously don't want to miss flight, but there's not high cost to misconnect because it's end of vacation (and would SAA accommodate me on a different flight on *A, through Europe or JFK)?
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Old Apr 5, 2018, 11:34 am
  #718  
 
Join Date: Oct 2015
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Originally Posted by drewguy
Flying CPT-JNB-[tech stop]-IAD in late June (probably Wednesday).

Options presented on SAA are 4h30m layover or 1h30m layover. Would have a bag checked, presumably through.

Which option should I go for?

Obviously don't want to miss flight, but there's not high cost to misconnect because it's end of vacation (and would SAA accommodate me on a different flight on *A, through Europe or JFK)?
1h30m is doable, depending on the time of day. If it's in the evening after 6pm before 9pm it might be super busy at immigration/security, I've found the same at around 8:30am-10am in the morning. During those times it might be a little too tight for comfort.

Not sure about reaccom but wouldn't be surprised if they prefer to pay for a hotel. They could also send you via JFK.
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Old Apr 5, 2018, 1:18 pm
  #719  
 
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Thanks. Should have specified - IAD departure is 18:40. Flight from CPT would arrive 17:10.
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Old Apr 6, 2018, 2:14 am
  #720  
 
Join Date: Jul 2009
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Originally Posted by drewguy
Thanks. Should have specified - IAD departure is 18:40. Flight from CPT would arrive 17:10.
That is heading into the evening peak departures. It would be difficult to predict the immigration wait time but if your inbound from CPT is on time and you don't hang about you should just make it.
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