Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Aer Lingus | AerClub
Reload this Page >

More App Issues

Register
Social Groups
Search
Today's Posts
Mark Forums Read

More App Issues

   
Old Aug 29, 23, 12:17 pm
  #1  
Original Poster
 
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 820
More App Issues
They updated again now I can’t log in. Anyone else having that issue?
alserire is offline  
Reply
Old Aug 29, 23, 12:29 pm
  #2  
 
Join Date: Jun 2006
Posts: 5,721
Working ok for me I got the update earlier as last night it kept saying error and I could not click on my flights in my trips section . Since the update its working .

Close down app reboot phone and try again.
alserire likes this.
DELLAS is offline  
Reply
Old Aug 29, 23, 12:48 pm
  #3  
 
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,814
Website struggled yesterday likely due to high traffic volumes, could see my bookings but got a blank template if I selected any of them
ROKNA is offline  
Reply
Old Aug 29, 23, 1:54 pm
  #4  
Original Poster
 
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 820
Originally Posted by DELLAS
Working ok for me I got the update earlier as last night it kept saying error and I could not click on my flights in my trips section . Since the update its working .

Close down app reboot phone and try again.

Sorted. Thanks
DELLAS likes this.
alserire is offline  
Reply
Old Aug 30, 23, 6:11 am
  #5  
 
Join Date: Jun 2006
Posts: 5,721
The flight updates section on the app is now broken no flight or gate updates .
DELLAS is offline  
Reply
Old Aug 30, 23, 8:47 am
  #6  
 
Join Date: Jan 2023
Location: ORK
Posts: 58
When I try and book a flight via the app, it is only offering me business class fares.......!
ChateauneufDuPape is offline  
Reply
Old Sep 22, 23, 10:06 am
  #7  
 
Join Date: Jul 2022
Programs: Aerclub Platinum, Hilton Gold, Marriott Silver, NH Platinum
Posts: 161
seems there are “improvements” coming… wonder what they might be?

Pete_23567 is offline  
Reply
Old Sep 22, 23, 10:18 am
  #8  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,142
Originally Posted by ChateauneufDuPape
When I try and book a flight via the app, it is only offering me business class fares.......!
At economy prices?



Originally Posted by Pete_23567
seems there are “improvements” coming… wonder what they might be?
The email mentions only improvements to AerClub - which I understood as meaning the AGL website (and if this includes stopping the booking tool from failing upon payment, I will be very happy....it happens so frequently when making AerClub redemptions) - so I don't think it means any improvements in the app, per se.
DELLAS likes this.
irishguy28 is offline  
Reply
Old Sep 22, 23, 2:34 pm
  #9  
 
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 1,974
Originally Posted by Pete_23567
seems there are “improvements” coming… wonder what they might be?
Originally Posted by irishguy28
The email mentions only improvements to AerClub - which I understood as meaning the AGL website (and if this includes stopping the booking tool from failing upon payment, I will be very happy....it happens so frequently when making AerClub redemptions) - so I don't think it means any improvements in the app, per se.
From what I hear, there is an amalgamation of systems internally happening so all the AerClub bits are in one place.
irishguy28 likes this.
FlightDetective is offline  
Reply
Old Sep 27, 23, 11:18 am
  #10  
 
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 389
For the last few days, when I click on “my trips”, the page opens for about a second and then the app closes. Every other app functionality seems to be working fine. I have deleted the app, logged out etc. but still no joy. Can anybody help?
trustno1 is offline  
Reply
Old Sep 27, 23, 12:39 pm
  #11  
 
Join Date: Nov 2006
Posts: 654
Originally Posted by trustno1
For the last few days, when I click on “my trips”, the page opens for about a second and then the app closes. Every other app functionality seems to be working fine. I have deleted the app, logged out etc. but still no joy. Can anybody help?
Do you have any cancelled trips? The poor little app can have difficulty handling such outrageous complexity
trustno1 likes this.
blagger is offline  
Reply
Old Sep 27, 23, 2:46 pm
  #12  
 
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 389
I do. Cancelled this week’s trip to FRA due to Covid. Was due to return tomorrow evening. Now that we might know what the problem is, will it rectify itself after tomorrow night’s FRA- DUB or is it in the lap of the gods????
Last edited by trustno1; Sep 27, 23 at 2:58 pm
trustno1 is offline  
Reply
Old Sep 27, 23, 3:55 pm
  #13  
 
Join Date: Nov 2006
Posts: 654
Originally Posted by trustno1
I do. Cancelled this week’s trip to FRA due to Covid. Was due to return tomorrow evening. Now that we might know what the problem is, will it rectify itself after tomorrow night’s FRA- DUB or is it in the lap of the gods????
Yes, it will sort itself out then
trustno1 likes this.
blagger is offline  
Reply
Old Sep 29, 23, 1:09 am
  #14  
 
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 389
You were right, sorted now.
trustno1 is offline  
Reply
Old Sep 29, 23, 1:04 pm
  #15  
 
Join Date: Jun 2006
Posts: 5,721
With the updates you would think it would be fixed. Big problem if the flight had not been for a few months and you had multiple trips before.
DELLAS is offline  
Reply

Thread Tools
Search this Thread
Search this Thread:

Advanced Search

Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.