"Manage Trip" Issue

Old May 8, 20, 7:18 pm
Original Poster
Join Date: Feb 2020
Location: BHD/DUB/PTY
Programs: BA Silver / EI Silver
Posts: 396
"Manage Trip" Issue

Been getting text messages from EI that my DUB flights from LCY has been re-accommodated to a LHR flight, but when I go on the app it shows me that I can't access multi-city bookings, and on the website I am getting an error saying "We're sorry but it is not possible to manage this booking. Please contact our helpdesk". Anyone else getting this problem?
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