Aer Lingus receipts

Old May 21, 19, 4:12 am
  #1  
Original Poster
 
Join Date: Aug 2015
Posts: 5
Aer Lingus receipts

Hi, Anyone have any ideas about getting historic receipts? I can see the list of my past flights on my Aer Club page but get an error message when I try to go into any of them (PNR is not available).

Have tried calling website support and Aer Lingus support but ...shocker! No luck!

This issue pre-dated the recent website outage.
Von B is offline  
Old May 21, 19, 5:43 am
  #2  
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Gold: A3, KL Silver: AZ, BA
Posts: 23,956
Can you not just retrieve your old e-tickets and confirmations from your email?
irishguy28 is offline  
Old May 21, 19, 5:47 am
  #3  
 
Join Date: Nov 2017
Programs: Aerclub - Concierge, BA - Silver. Avis - Presidents Club
Posts: 406
Yes the receipt record in the 'My Trips' section only goes so far back (and I notice doesn't show optional extras on the receipts such as plus fare extras....). The twitter team are pretty good at getting back to people maybe try them. I'm sure it can be done but might just have to deal with some hassle from EI customer services.
mccartje is offline  

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