Trying to upgrade to business - award availability?
#1
Original Poster
Join Date: Jul 2017
Programs: Delta PM, CSR
Posts: 17
Trying to upgrade to business - award availability?
Hi all,
I have the necessary points in my Chase Ultimate Rewards account to upgrade from IAD to DUB on June 27 with Aer Lingus. However, I emailed Aer Lingus and basically they can't tell me if there's upgrade availability until I initiate the request (which means I need to hame the ~90k miles in my avios account...
Expert Flyer seems to be showing only one seat available for upgrade (I think, I've never used it before) but the business class seat map looks empty.
Any advice on how to proceed here? I don't want to end up with ~90k points marooned in my Avios account if I can't use them to upgrade.
Thanks very much for any help!
I have the necessary points in my Chase Ultimate Rewards account to upgrade from IAD to DUB on June 27 with Aer Lingus. However, I emailed Aer Lingus and basically they can't tell me if there's upgrade availability until I initiate the request (which means I need to hame the ~90k miles in my avios account...
Expert Flyer seems to be showing only one seat available for upgrade (I think, I've never used it before) but the business class seat map looks empty.
Any advice on how to proceed here? I don't want to end up with ~90k points marooned in my Avios account if I can't use them to upgrade.
Thanks very much for any help!
#2
Join Date: Nov 2017
Posts: 671
Hi all,
I have the necessary points in my Chase Ultimate Rewards account to upgrade from IAD to DUB on June 27 with Aer Lingus. However, I emailed Aer Lingus and basically they can't tell me if there's upgrade availability until I initiate the request (which means I need to hame the ~90k miles in my avios account...
Expert Flyer seems to be showing only one seat available for upgrade (I think, I've never used it before) but the business class seat map looks empty.
Any advice on how to proceed here? I don't want to end up with ~90k points marooned in my Avios account if I can't use them to upgrade.
Thanks very much for any help!
I have the necessary points in my Chase Ultimate Rewards account to upgrade from IAD to DUB on June 27 with Aer Lingus. However, I emailed Aer Lingus and basically they can't tell me if there's upgrade availability until I initiate the request (which means I need to hame the ~90k miles in my avios account...
Expert Flyer seems to be showing only one seat available for upgrade (I think, I've never used it before) but the business class seat map looks empty.
Any advice on how to proceed here? I don't want to end up with ~90k points marooned in my Avios account if I can't use them to upgrade.
Thanks very much for any help!
#5
Original Poster
Join Date: Jul 2017
Programs: Delta PM, CSR
Posts: 17
So it looks like there is now 2 seats of availability... I called the Aer Lingus Aer Club number and they said I have to call Avios? I wanted to check the availability before transferring my Chase points over to Aer Lingus, but the Avios line is only open Monday to Friday...
Any ideas here? I want to be 100% I can use the points before transferring them over to Aer Lingus.
Any ideas here? I want to be 100% I can use the points before transferring them over to Aer Lingus.
#6
Join Date: Nov 2017
Posts: 671
So it looks like there is now 2 seats of availability... I called the Aer Lingus Aer Club number and they said I have to call Avios? I wanted to check the availability before transferring my Chase points over to Aer Lingus, but the Avios line is only open Monday to Friday...
Any ideas here? I want to be 100% I can use the points before transferring them over to Aer Lingus.
Any ideas here? I want to be 100% I can use the points before transferring them over to Aer Lingus.
Just realised you want to upgrade into these tickets....they typically say to email them at [email protected] to upgrade but I'm not sure how quick they are at this especially if 'out of hours'. I've not heard of calling avios to do it.
Last edited by mccartje; Mar 2, 2019 at 12:31 pm
#9
Join Date: Nov 2017
Posts: 671
Obviously time is a factor here with the seat availability remaining so I wonder if calling aer lingus and being quite demanding about the fact they are offering a service and should have the ability to deliver within reason of your perfectly routine request. I wonder have you been unlucky with the knowledge/ability of the people you are on the phone to. Using avios and getting good value is difficult enough at the best of times, this kind of run around given to people legitimately trying to use them on available reward space really gets on my nerves.