AerClub points
Dec 30, 2018, 11:09 am
#1
Original Poster
Join Date: Dec 2018
Programs: AerClub
Posts: 2
AerClub points
hello,
I was hoping' someone can help, I thought we had a family aerclub account but looking at the statement our flights haven't been converted to points.
Do we all need an AerClub membership card/ account each? 2 adults and 2 kids over 16 and a child 12.
Can claim the Avois points back?
Thanks
I was hoping' someone can help, I thought we had a family aerclub account but looking at the statement our flights haven't been converted to points.
Do we all need an AerClub membership card/ account each? 2 adults and 2 kids over 16 and a child 12.
Can claim the Avois points back?
Thanks
Dec 30, 2018, 2:03 pm
#2
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 929
No such thing as a family account as far as I am aware. Each person must have his/her own account.
Not sure you can claim Avios after the fact if you didn't have an account when the flight(s) were taken.
Not sure you can claim Avios after the fact if you didn't have an account when the flight(s) were taken.
Dec 30, 2018, 2:24 pm
#3
Join Date: Jun 2006
Posts: 5,892
You will need to have a membership number for everyone. They used to allow a grace period of a number of months which you could back claim after joining but not sure that still applies. Best to sign up the other new accounts then submit a claim and explain what happened or what you were under the impression was happening.
Dec 30, 2018, 2:44 pm
#4
Original Poster
Join Date: Dec 2018
Programs: AerClub
Posts: 2
Thanks for the help
You will need to have a membership number for everyone. They used to allow a grace period of a number of months which you could back claim after joining but not sure that still applies. Best to sign up the other new accounts then submit a claim and explain what happened or what you were under the impression was happening.