Change of Help Desk staff?

Old Jul 13, 18, 4:05 am
  #1  
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Join Date: Feb 2002
Location: DUB/ORD/SIN
Programs: EI AerClub Concierge, EK Gold, BA Silver, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,732
Change of Help Desk staff?

Has there been a change of staff on the AerClub helpdesk? Or perhaps a consolidation?

There used to be a Dub team and a UK team that appeared to be separate but now all calls seem to get routed back to the same small team? (Makes HUCA a little harder...)
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