Avios and Tier from European Airports
Mar 14, 2018, 10:24 am
#1
Original Poster
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 927
Avios and Tier from European Airports
Do people find themselves having to contact EI almost all the time to have tier points and Avios added for flights from European airports? No problem at all for all flights from Dublin or the US but every time I return from a European airport I have to get on to them. Just wondering if it's the same for everyone else. How can they themselves not be aware of the fact that the flight was taken?
Mar 14, 2018, 10:42 am
#2
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,967
Apart from Amsterdam its the same and indeed was the same in Gold Circle
Check in at outstations is not online so its doesn't all join up
Check in at outstations is not online so its doesn't all join up
Mar 15, 2018, 1:07 am
#3
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 408
I travel every week to Frankfurt and not once has my Tier Points or Avios posted ex FRA. The other thing is that Avios points are a complete mystery as to how they are calculated as they differ from week to week even though the fare paid is the same. I have no idea how Avios are calculated and the Concierge desk does not know either.
Mar 15, 2018, 3:31 am
#4
Join Date: Jun 2006
Posts: 5,885
I gave up trying to work that one out ages ago. I have had like for like bookings same Fare Basis and route/fare etc... random AVIOS posting. Now these have gone mostly in my favor so I wont complain too much !
Mar 15, 2018, 10:01 am
#5
Original Poster
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 927
I travel every week to Frankfurt and not once has my Tier Points or Avios posted ex FRA. The other thing is that Avios points are a complete mystery as to how they are calculated as they differ from week to week even though the fare paid is the same. I have no idea how Avios are calculated and the Concierge desk does not know either.
Do you always get them after contacting them?
I just can't understand how EI cannot see on their own system that you have taken the flight. Surely it can't be that difficult to see it somewhere on their system.
Mar 16, 2018, 2:36 am
#6
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 408
I use the “add missing flights” link on the EI website 3 days after completing my trip (usually a Thur) and the FRA-DUB leg appears the following day and the DUB-FRA leg appears over the weekend. My flights are entirely predictable. Out from FRA on Thursday evening and back from DUB on Monday morning. I manage the whole thing very closely as I try to ensure that I re-qualify for Concierge with as few excess Tier points as possible (I pay for all flights).
Mar 16, 2018, 4:35 pm
#8
Original Poster
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 927
I use the “add missing flights” link on the EI website 3 days after completing my trip (usually a Thur) and the FRA-DUB leg appears the following day and the DUB-FRA leg appears over the weekend. My flights are entirely predictable. Out from FRA on Thursday evening and back from DUB on Monday morning. I manage the whole thing very closely as I try to ensure that I re-qualify for Concierge with as few excess Tier points as possible (I pay for all flights).
It's an awful mess.
Mar 19, 2018, 12:46 pm
#9
Original Poster
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 927
Took less than 24 hours for SuperValu vouchers which I converted to show up in my account.
STILL waiting, after two contacts, for Tier points and Avios from a flight taken a month ago...........
STILL waiting, after two contacts, for Tier points and Avios from a flight taken a month ago...........
Oct 16, 2018, 2:27 pm
#10
Join Date: Oct 2018
Programs: Aerclub,ba executive, flying blue, miles and more
Posts: 20
Is this all still a mess? Don't fancy having to chase them for every flight I take. What happens if your anniversary passes and they Havnt credited the tiers you are due. This is bound to cause problems. Wondering if its worth time and money trying to keep the silver I was kindly given.
Oct 17, 2018, 8:30 am
#12
Original Poster
Join Date: Sep 2017
Programs: AerClub - Concierge, Hotels.com - Gold
Posts: 927
Oct 17, 2018, 9:08 am
#13
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,967
Even Dusseldorf which never worked even in GC days works now.
DUS, MUC, TXL, VIE all worked for me but can take 7-10 days, that said DUB/LHR/AMS/US update faster 3-5 days normally
DUS, MUC, TXL, VIE all worked for me but can take 7-10 days, that said DUB/LHR/AMS/US update faster 3-5 days normally