Exit Row Refund

Old Nov 21, 17, 12:03 pm
  #1  
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Exit Row Refund

I had booked DUB-MCO-DUB in Y with paying the extra 60 each way for exit row seats.

Now my return flight was changed from a 332 to a 333 so Row 11 on the 333 is now just a standard seat.

I have also have my 'bid to upgrade' accepted for my DUB-MCO leg.

Am I entitled to a refund on both exit row seats seeing as how I am not using them and assuming that EI will resell those seats anyway.
energydj is offline  
Old Nov 22, 17, 3:58 am
  #2  
 
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FAQ
Originally Posted by energydj View Post
I had booked DUB-MCO-DUB in Y with paying the extra 60 each way for exit row seats.

Now my return flight was changed from a 332 to a 333 so Row 11 on the 333 is now just a standard seat.

I have also have my 'bid to upgrade' accepted for my DUB-MCO leg.

Am I entitled to a refund on both exit row seats seeing as how I am not using them and assuming that EI will resell those seats anyway.
For the upgrade part short answer is no, see FAQ pic attached.
I would have thought your seat assignment would change automatically to ensure an exit row seat if paid for, or that you can re-select an exit row seat in your booking but maybe not I guess, definitely follow that up!.
mccartje is offline  
Old Nov 22, 17, 8:18 am
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The IT isn't that smart, once you select a seat you cannot change your selection, seat assignment is sticky.

Best off call in and get the seat reassigned (assuming you are more than 72 hours before departure) otherwise its a check in job
ROKNA is offline  
Old Nov 22, 17, 11:01 am
  #4  
 
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Originally Posted by energydj View Post
I had booked DUB-MCO-DUB in Y with paying the extra 60 each way for exit row seats.

Now my return flight was changed from a 332 to a 333 so Row 11 on the 333 is now just a standard seat.

I have also have my 'bid to upgrade' accepted for my DUB-MCO leg.

Am I entitled to a refund on both exit row seats seeing as how I am not using them and assuming that EI will resell those seats anyway.
Can you share how much your winning bid was for the DUB/MCO leg?? Did you also bid on MCO/DUB??

Enjoy the flight
eireman is offline  
Old Nov 23, 17, 6:21 am
  #5  
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Originally Posted by eireman View Post
Can you share how much your winning bid was for the DUB/MCO leg?? Did you also bid on MCO/DUB??

Enjoy the flight

No problem. Its was 490 which was the lowest I could bid. I had check the loads several times and there was only 5 seats taken on the the A332 so I had a reasonable chance of getting the upgrade at the low price point. There is only 2 seats on my return leg so it look like it'll be economy for me!

I rang EI. No refund on exit seat cost when I upgraded. They refunded 20 which is the difference in the choice seat v exit seat.
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