Aer Club Registration
May 16, 2018, 9:35 pm
#16
Join Date: Sep 2014
Location: IRL
Programs: AerClub, BAEC.
Posts: 44
Not sure how long it's been there, but the AerClub FAQ page https://www.aerlingus.com/aerclub/about-aerclub/faqs/ has some info on this topic -
I am having trouble registering for an AerClub account. What am I doing wrong?
Here are some common issues that arise when registering for a new account:
I am having trouble registering for an AerClub account. What am I doing wrong?
Here are some common issues that arise when registering for a new account:
- Make sure to keep your address lines under 22 characters.
- When entering your county, just use the county name.
- In the postcode field, use all capitals and don't leave any spaces.
- If you are from Northern Ireland, you'll need to select U.K. as your country of residence in order to register.
- Make sure your country of residence matches the country code on your phone number.
- If you are a NI/UK resident, make sure your phone number area code only has three digits and the local number has 7 digits.
Last edited by DiegoTristan; May 16, 2018 at 9:48 pm
Jun 5, 2018, 2:50 pm
#17
Join Date: May 2016
Location: UK
Programs: British Airways Executive Club Gold, Global Entry
Posts: 363
I don't think I have ever come across a commercial service that has proved so difficult to join. I have never been a member of Gold Circle or had an account ported. I am an Avios.com and BAEC member, but I've tried using different email addresses and on each occasion get the vague message:
Unfortunately we are unable to complete your registration.
With no clue as to what I am supposed to correct.
I've followed all the helpful suggestions #16 and tried variations.
Think I'll give up and just avoid Aer Lingus generally.
Unfortunately we are unable to complete your registration.
With no clue as to what I am supposed to correct.
I've followed all the helpful suggestions #16 and tried variations.
Think I'll give up and just avoid Aer Lingus generally.
Jun 12, 2018, 10:01 pm
#18
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,091
I was trying to register this early morning, but as soon as one clicks "join" there is a maintenance notice page saying there will be disruptions from 18:00 on the 13th to 4:00 on the 14th, disallowing any other operation about the registration or login. I get the maintenance notice, but we're still enough before the advertised time frame?
Oct 29, 2018, 1:16 pm
#20
Join Date: Mar 2011
Posts: 189
I got the unhelpful "Unfortunately we are unable to complete your registration" message when trying to register. I was eventually successful when I added a few characters to my username after guessing someone else had claimed the one I was attempting to set up.
Nov 7, 2018, 7:36 pm
#21
Join Date: Jul 2006
Posts: 15
I was stuck at the same "Unfortunately we are unable to complete registration" message for my wife's account. I kept hacking away trying different things. Finally I made three changes at once and it went through.
- I changed the username that I had selected to be the email address associated with the account
- I put something into line 2 of the address field, which was blank before (even though there is no asterisk in the field)
- I changed Mrs to Ms in the top name field.
Not sure which change made the difference but it worked.
- I changed the username that I had selected to be the email address associated with the account
- I put something into line 2 of the address field, which was blank before (even though there is no asterisk in the field)
- I changed Mrs to Ms in the top name field.
Not sure which change made the difference but it worked.
Feb 11, 2019, 1:44 pm
#22
Join Date: May 2008
Location: PIS
Programs: BAEC Blue, and anything Amex Plat are dishing out
Posts: 253
Another frustrated wannabe registrant - I've been trying for several weeks to register for aerclub/avios by logging into my aer lingus account and clicking to join aerclub. Every time I get to the end and get "This account has already expired" - which makes no sense. I've removed the postcode gap, ensured all address lines are complete, phone number is Area=3 digits. IAny helpful advice would be very gratefully received. Thank you
Jun 7, 2019, 4:00 am
#24
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,722
The website is a little bit dodgy.
Having just logged in to my AerClub account this morning, and being brought to the landing page showing my membership status, the following pop up appeared asking me to "help improve the website".
Having just logged in to my AerClub account this morning, and being brought to the landing page showing my membership status, the following pop up appeared asking me to "help improve the website".
Jun 7, 2019, 5:10 am
#25
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
“I am not sure” feels like the safest option!
Oct 12, 2019, 1:40 am
#26
Join Date: Apr 2007
Posts: 727
How can I get help
Oct 15, 2019, 3:21 pm
#27
Join Date: Sep 2014
Location: IRL
Programs: AerClub, BAEC.
Posts: 44
Think they might be having some system issues (again!). I can get in on the Aer Lingus website, but not on Avios site even though log in details are the same.
Oct 16, 2019, 6:01 am
#28
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,722
I hadn't got around to trying again, but I assume it's still not working...
I was given the impression that bookings, etc, can still be taken over the phone, so to those wanting to do something with their account, just pick up the phone.
Oct 16, 2019, 2:56 pm
#29
Join Date: Nov 2006
Posts: 665
Yep, another botched upgrade. Amateur hour!
I can log into aerlingus.com, but can't get into avios or estore. I noticed that my Avios transaction history on aerlingus.com has been wiped out and replaced with a single transaction on October 5 that credits all my points back (but not much use if I can't access Avios to use them or transfer them over to BA). And those forced app updates without any notice are ridiculous (at least the 3rd I've noticed this year on iOS).
I can log into aerlingus.com, but can't get into avios or estore. I noticed that my Avios transaction history on aerlingus.com has been wiped out and replaced with a single transaction on October 5 that credits all my points back (but not much use if I can't access Avios to use them or transfer them over to BA). And those forced app updates without any notice are ridiculous (at least the 3rd I've noticed this year on iOS).
Oct 17, 2019, 8:32 am
#30
Join Date: Nov 2017
Posts: 687
Yep, another botched upgrade. Amateur hour!
I can log into aerlingus.com, but can't get into avios or estore. I noticed that my Avios transaction history on aerlingus.com has been wiped out and replaced with a single transaction on October 5 that credits all my points back (but not much use if I can't access Avios to use them or transfer them over to BA). And those forced app updates without any notice are ridiculous (at least the 3rd I've noticed this year on iOS).
I can log into aerlingus.com, but can't get into avios or estore. I noticed that my Avios transaction history on aerlingus.com has been wiped out and replaced with a single transaction on October 5 that credits all my points back (but not much use if I can't access Avios to use them or transfer them over to BA). And those forced app updates without any notice are ridiculous (at least the 3rd I've noticed this year on iOS).