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Gold Circle to Aerclub Tier seems harsh

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Gold Circle to Aerclub Tier seems harsh

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Old Dec 13, 2016, 4:08 am
  #16  
 
Join Date: Aug 2007
Programs: AA Gold, 1MM, Marriott Titanium, Hilton Gold, EI Concierge
Posts: 307
GC Expires Jul 17
2000 points October to October
Awarded Green and 60 tier credits.


And to add another kicker - I calculated the same 2000 points at the tier credit levels and came out with 427 tier credits !

Mail is gone in to GC

2 x US - 100 Tier credits
2 x Saver 22.5 Tier credits
1 x Saver - 7.5 Tier credits
2 x Saver - 22.5 Tier credits
2 x US - 100 Tier credits
2 x Plus - 50 Tier credits
1 x Saver - 15 Tier credits
2 x Saver 15 Tier credits
2 x Plus - 50 Tier credits
2 x Saver - 15 tier credits
2 x Saver - 22.5 Tier credits
2 x Saver - 15 Tier credits
1 x Saver – 7.5 Tier credits
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Old Dec 13, 2016, 4:40 am
  #17  
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That's precisely the sort of analysis I had in mind. If you can prove that you exceed the Tier Credits amount for status in your October-October flights, then you should confront Aer Club /EI with the evidence and request an upgrade (except it's not really an upgrade, it was earned).

(For those still trading in GC points, I think you should do this in Tier Credits instead. That's how status is determined in Aer Club, not GC points)
irishguy28 is online now  
Old Dec 13, 2016, 5:40 am
  #18  
 
Join Date: Mar 2016
Programs: AerClub - Concierge, Hertz - President's Circle
Posts: 81
Originally Posted by Danash
GC Expires Jul 17
2000 points October to October
Awarded Green and 60 tier credits.


And to add another kicker - I calculated the same 2000 points at the tier credit levels and came out with 427 tier credits !

Mail is gone in to GC

2 x US - 100 Tier credits
2 x Saver 22.5 Tier credits
1 x Saver - 7.5 Tier credits
2 x Saver - 22.5 Tier credits
2 x US - 100 Tier credits
2 x Plus - 50 Tier credits
1 x Saver - 15 Tier credits
2 x Saver 15 Tier credits
2 x Plus - 50 Tier credits
2 x Saver - 15 tier credits
2 x Saver - 22.5 Tier credits
2 x Saver - 15 Tier credits
1 x Saver – 7.5 Tier credits

Gold (Expiry Sept 2017)
3000 Points earned (Oct to Oct)
Matched to Silver - 0 tiers credits (should have 45 so far from flights taken since 22 Nov) - Expires Sept 2018

I have calculated the tier points on those 3000 GC Points and it came out as over 600. Arguing with them on twitter (via DM) but being fobbed off.

It is clear they used the legacy GC criteria, to determine entry to the new system (with different qualify criteria) in order to squeeze out as many existing members as possible.

Had they off used the new criteria, applied over the 12 months qualifying period, it would have been a much fairer outcome for a lot of people.

I was going to chase platinum to get my UK end lounge access back, but not going to bother now as I can get 12-months unlimited access to Aspire lounges for Ł249, a lot less than the requisite plus fares would cost me.
EIFREZY is offline  
Old Dec 13, 2016, 5:49 am
  #19  
 
Join Date: Aug 2012
Programs: EI Gold Circle, KLM FB
Posts: 18
Originally Posted by irishguy28
That's precisely the sort of analysis I had in mind. If you can prove that you exceed the Tier Credits amount for status in your October-October flights, then you should confront Aer Club /EI with the evidence and request an upgrade (except it's not really an upgrade, it was earned).

(For those still trading in GC points, I think you should do this in Tier Credits instead. That's how status is determined in Aer Club, not GC points)
You are spot on - for sake of completion, my 2,000 GC points Oct to Oct would have equated to 210 Tier Points in new money. So I would have expected from Aer Lingus something like Green plus 210 Tier Points with a lift to Silver until my GC Expiry Date July 2017 so they don't strip my benefits on a running membership. With 4 flights post 17/10 that would add another 60 TP.

Legacy: Gold, expiry July 2017
- Aerclub status: Green
- Tier points awarded: 60
- Flight history between 18/10/2015 and 17/10/2016: 2,000 GC points (confirmed) = 210 Tier points.
brandaan is offline  
Old Dec 13, 2016, 6:50 am
  #20  
 
Join Date: Aug 2010
Location: Naas at the weekend and FRA during the working week
Programs: EI Aer Club Concierge , BAEC Silver, Tesco clubcard
Posts: 409
Answers to questions:

Legacy - Elite: expiry 31 May 2017
Aer Club status - Platinum: expiry 31 May 2018
0 Tier Credits so far (475 Tier Points earned since 18 Oct).
7750 GC points earned in the year to 17 Oct which equates to 1125 Tier Points.

I am a bit annoyed about the Oct dates as Aer Club started on 21 Nov 2016. If you take the calendar year to 20 Nov 2016 my GC Points amount to 9350 which equates to 1400 Tier Points.
trustno1 is offline  
Old Dec 13, 2016, 7:26 am
  #21  
 
Join Date: Aug 2012
Programs: EI Gold Circle, KLM FB
Posts: 18
So the interesting part for me looking at people's feedback is that for those who have hit the "GC Targets" between Oct and Oct,
- Tiers have been matched
- No tier points have been awarded pre-Oct 2017
- Tiers have been awarded to one calendar year after the expiry date of the legacy GC membership - so in some cases for 18 months+ - a good length of time.

This makes my case even stronger that for those of us who haven't hit the "GC Targets Oct to Oct" it is more than fair to ask for:
- Silver tier until our legacy expiry date
- A fairer prorated tier award credit based on flights taken between start date of current GC membership and 17 October 2016 to give us a good shot at making the tier again on our standard renewal date.
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Old Dec 13, 2016, 8:22 am
  #22  
 
Join Date: Jan 2003
Location: East Lothian
Programs: SMWS
Posts: 733
Legacy: Gold, expiring March 2017
Aerclub: Silver, expiring March 2018
Tier Credits Awarded: 0 (have flown one UK Flex return since, should that be 50?).
GC Activity Oct-Oct: 4100 points earned. I think that's 585 Tier Credits.

Just dipping into the thread as I got a Gold Circle statement last week, showing 200 GC points for the above DUB-EDI-DUB in S class.
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Old Dec 13, 2016, 8:51 am
  #23  
 
Join Date: May 2016
Programs: AL Aer Club Concierge / Aadvantage Platinum / Marriott Bonvoy Gold
Posts: 57
Here’s what I have assumed to calculate points/tier credits:
- Zero points for "W" "Z" "A" "U" and "T" class in Gold Circle
- Half tier points for A, X, W, T, O, R in Aer Club

Let me know if I have assumed wrong.



- Legacy: Prestige, expiry July 2017
- Aerclub status: Platinum, expiry July 2018
- Tier points awarded: 0
- Flight history between 18/10/2015 and 17/10/2016: 6850 GC points / 1117.5 Tier Points (I think)

Date Description Class Points Tier Points
01/11/2015 EI 582 DUB AGP Z Z 0 7.5
06/11/2015 EI 583 AGP DUB K K 150 7.5
09/11/2015 EI 125 DUB ORD S S 300 50
18/11/2015 EI 122 ORD DUB F F 300 50
26/11/2015 EI 192 DUB LPL X X 100 0
26/11/2015 EI 195 LPL DUB A A 0 7.5
27/01/2016 EI 562 DUB BCN A A 0 7.5
28/01/2016 EI 563 BCN DUB A A 0 7.5
10/04/2016 EI 123 DUB ORD E E 300 50
14/04/2016 EI 124 ORD DUB S S 300 50
16/05/2016 EI 125 DUB ORD S S 300 50
19/05/2016 EI 124 ORD DUB Y Y 300 50
12/06/2016 EI 125 DUB ORD F F 300 50
16/06/2016 EI 122 ORD DUB S S 300 50
19/06/2016 EI 125 DUB ORD S S 300 50
23/06/2016 EI 124 ORD DUB S S 300 50
10/07/2016 EI 125 DUB ORD S S 300 50
14/07/2016 EI 124 ORD DUB S S 300 50
18/07/2016 EI 562 DUB BCN E E 150 15
29/07/2016 EI 563 BCN DUB L L 150 15
07/08/2016 EI 125 DUB ORD H H 300 50
11/08/2016 EI 124 ORD DUB S S 300 50
11/09/2016 EI 125 DUB ORD S S 300 50
15/09/2016 EI 124 ORD DUB S S 300 50
18/09/2016 EI 125 DUB ORD F F 300 50
22/09/2016 EI 122 ORD DUB S S 300 50
09/10/2016 EI 125 DUB ORD S S 300 50
13/10/2016 EI 124 ORD DUB S S 300 50
17/10/2016 EI 125 DUB ORD S S 300 50

6850 1117.5
RMDrive is offline  
Old Dec 13, 2016, 11:51 am
  #24  
 
Join Date: Nov 2016
Posts: 6
GC Gold, expiry Jan 17
Aerclub Green 60 tier credits
2100 GC points or 315 tier credits in qualifying year
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Old Dec 13, 2016, 2:40 pm
  #25  
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Programs: KL Platinum; A3 Gold
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Originally Posted by brandaan
You are spot on - for sake of completion, my 2,000 GC points Oct to Oct would have equated to 210 Tier Points in new money. So I would have expected from Aer Lingus something like Green plus 210 Tier Points with a lift to Silver until my GC Expiry Date July 2017 so they don't strip my benefits on a running membership. With 4 flights post 17/10 that would add another 60
But that would have given you 18 months in which to qualify for status that is meant to be earned in a single 12-month period. That is definitely a non-starter as it is far too lenient.

I do think, however, that they made the changeover unnecessarily complex, opaque, and in some cases, unfair. If they were going to take an arbitrary 12 month period to assess everyone, and then not take great care to "port over" the correct number of Tier Credits into everyone's first partial year of Aer Club membership, then it greatly impedes people in their qualification efforts in that first partial year. (Unless your membership in GC happened to expire in November, your first "year" doesn't give you a full 12 months to reach a target based on a 12 month earning period).

What I would have done was start everyone off in Aer Club with a full year and zero Tier Credits. Or, given all the delays and hassle, have given everyone an extended first year up to the end of 2017.

But sorry to play devil's advocate, brandaan but your 12-month total didn't qualify you under either GC rules or under Aer Club rules...so I don't think you have been hard done by in that regard. We have other people who have a greater claim to having made status but didn't - AND also don't have a fair number of Tier Credits carried over to fairly represent their flying to date in the current membership year.
irishguy28 is online now  
Old Dec 13, 2016, 3:59 pm
  #26  
 
Join Date: Dec 2016
Programs: aerclub
Posts: 2
Gold - expires Feb 17
Earned 1500 GC points Oct15-Oct16
AerClub - Green + 45 tier points...

In that period i also did lots of flights Lon-Dub that didn't get any GoldCircle points under the old harsh rules - so in total 42 flights Oct-Oct - so would have had over 300 tier points.

Would also be Silver by now if they'd have started AerClub back in April when it was originally announced..
As noted by someone earlier, weirdly the boarding pass i just downloaded says "AerClub Plat"
wilbur1 is offline  
Old Dec 13, 2016, 4:13 pm
  #27  
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never mind; Incorrect post removed!

Last edited by irishguy28; Dec 13, 2016 at 4:20 pm
irishguy28 is online now  
Old Dec 14, 2016, 1:30 am
  #28  
 
Join Date: Aug 2012
Programs: EI Gold Circle, KLM FB
Posts: 18
Originally Posted by irishguy28
But that would have given you 18 months in which to qualify for status that is meant to be earned in a single 12-month period. That is definitely a non-starter as it is far too lenient.
I meant count tiers from legacy start date on which they last awarded me Gold status to legacy end date - which is 12 months and is fair.

Originally Posted by irishguy28
But sorry to play devil's advocate, brandaan but your 12-month total didn't qualify you under either GC rules or under Aer Club rules...so I don't think you have been hard done by in that regard. We have other people who have a greater claim to having made status but didn't - AND also don't have a fair number of Tier Credits carried over to fairly represent their flying to date in the current membership year.
I disagree - anyone who had status and has been stripped of benefits in the middle of a membership year with an unfair level of tiers to compensate has been hard done by. It seems if I had made 3 more flights Oct-Oct I would have been awarded Silver until July 2018 (20 months!) - as it happens I am left with benefits stripped and 60 tiers - unacceptable.
I do agree if you look at the two rule versions other people have a better case, but this is beside the point: EI shouldn't be having its most loyal fliers discussing these opaque rules amongst themselves trying to second guess and catch out the process. All GC members should have their existing membership benefits honored until their legacy expiry date and fair tier credits awarded - if Tier level is not made before end of legacy year fair enough.
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Old Dec 14, 2016, 2:20 am
  #29  
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I completely agree that they have implemented this in a terrible way.

This is not what I would have expected from Aer Lingus.

GC was never a good programme for me so I only credit the occasional EI flight there when it earns nothing in BAEC. So I am unaffected in that my GC account was only there to "mop off" a handful of flights rather than have them go to waste (though, being only a GC applicant, they were going to waste even when they posted to GC)

I would be livid if this had been my main programme and they apparently went out of their way to find the most convoluted way to thin out the status ranks, and to effectively invalidate most people's current membership year in the way that they have done.

Poor form, Aer Lingus
irishguy28 is online now  
Old Dec 14, 2016, 8:17 am
  #30  
 
Join Date: May 2016
Posts: 91
Originally Posted by irishguy28
I completely agree that they have implemented this in a terrible way.

This is not what I would have expected from Aer Lingus.

GC was never a good programme for me so I only credit the occasional EI flight there when it earns nothing in BAEC. So I am unaffected in that my GC account was only there to "mop off" a handful of flights rather than have them go to waste (though, being only a GC applicant, they were going to waste even when they posted to GC)

I would be livid if this had been my main programme and they apparently went out of their way to find the most convoluted way to thin out the status ranks, and to effectively invalidate most people's current membership year in the way that they have done.

Poor form, Aer Lingus
Ah look they closed the old program and started a new one. By rights they could of just started everyone at zero and said tough.

They very well could of too since Gold Circle was commonly voted one of the worst performing FFPs in Europe.

I was speaking to one of the lounge girls recently and she said that there were only 7000 or so actual tiered members in Gold Circle. Thats a shockingly low amount really.
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