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New product to be launched ''Aer Space'' UK and European routes.

New product to be launched ''Aer Space'' UK and European routes.

Old Sep 3, 19, 11:21 am
  #91  
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Originally Posted by Dambus View Post


For ex-UK business class bookings (with an AerSpace connection to DUB) is APD charged based on first leg (26) or total journey (which would be 172 I think)?
It is the final destination that determines the rate...
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Old Sep 3, 19, 11:23 am
  #92  
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Originally Posted by DELLAS View Post
So there *is* a curtain, and it's not restricted to only Row 1.

thanks for the visual confirmation!

I haven't seen mini champagne bottles since the old days of flying back and forth between DUB & LHR in EI J 20-odd years ago!!
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Old Sep 3, 19, 11:25 am
  #93  
 
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Originally Posted by DELLAS View Post
I flew it yesterday DUB-LCY. Separate cabin complete with curtain divider. I could select anything I wanted from Bia menu .



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Great product I like it. Will be the only way for me to go to London unless its BA Club Europe .
Certainly more space than the row 1 of the A20/319 because of the bulkhead. I was underwhelmed on the BCN DUB flight though could be teething troubles.
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Old Sep 4, 19, 4:15 pm
  #94  
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Aer Space on the A320 is not as good as the Cityjet for Aer Lingus product. Cheap paper headrests and no curtain / cabin divider. The LCY product feels more Premium.


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Old Sep 9, 19, 7:36 am
  #95  
 
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Aer Lingus BHX –DUB (AER SPACE)
Aer Space is Aer Lingus’ new premium short haul travel product. It is available on short haul flights with the exception of those operated by Aer Lingus Regional: the ATR aircraft does not support the product. Aer Space earns the maximum tier points in the airlines loyalty programme: 50 tier points per segment, which could be useful for Tier progression.
The following features are promised:

• Middle seat free
• Private overhead storage
• Complimentary food and drink from Bia menu
• Lounge access
• Priority boarding
• Fast Track security
• Automatic standby for earlier flights
• Free changes and refunds

I used the Aer Lingus app on my smartphone to make the booking, and very easy process. Seat selection is available at time of booking, and the middle found it a front rows are marked as being unavailable. I chose 1A, one of my favourite seats. On-line check in is available up to 30 days pre-flight, and I took advantage of this to generate my boarding pass, both on my smartphone and a paper copy: always worthwhile as a back up!
I arrived at Birmingham International Airport at 12.30pm for my 3.10pm flight.
Fast track security.
In the past, my Aer Club Silver Tier sometimes granted me access to Fast Track Security in BHX. I was curious to see whether it and/or the Aer Space ticket would allow me access on this occasion. A quick scan of my boarding pass (on my smartphone) and the machine gave me a green sign and the gates opened. The security process was very efficient and I was airside within a few minutes.

Lounge
Aer Club offer access to No 1 Traveller Lounge in BHX. I have always found this to be a very pleasant lounge. There is the option to upgrade to the recently opened Clubroom Lounge for an additional 10. Given the Clubroom’s proximity to the Aer Lingus departure gates, and the enhanced food & drink I consider it to be excellent value.
I was warmly welcomed into the Clubroom and offered food & drink menus.

I took a seat at a very nicely presented dining table with elegant cutlery and napery. I ordered soup and beef burger from the menu, with a glass of sparkling wine to wash it down.

The soup was beautifully presented in a large dish with a bread stick and was delicious. The burger was served in a brioche bun with potato wedges and a salad garnish. It too was very tasty.

After eating, I settled in to a comfortable armchair beside a (much needed!) charging point for my phone and spent the remainder of my time reading.
The lounge staff are incredibly friendly and at no time was my glass empty. In addition, there was a selection of snacks: chilli crackers, nuts and salted pretzels to nibble on.

BOARDING
I was welcomed at the boarding gate, and invited to proceed to the priority boarding area. Within a few minutes Aer Club and Aer Space guests were invited to board, and we proceeded down a flight of stairs to find the door leading to the aircraft locked. A friendly Swissport agent opened the door to allow some ventilation and said the aircraft would be ready in a few minutes, which it indeed was. The boarding process was swiftly completed using both front and rear doors.
Cabin crew warmly welcomed me on board the Airbus A320 which was immaculate as is the norm.
Aer Space seats are clearly marked with blue anti macassars. I was seated in 1A, with nobody in 1C thus giving lots of personal space. Only one other passenger occupied the row opposite.
I was reminded that as seated in an exit row, all belongings had to be stored in the overhead bin. The bins over row 1 were clearly marked as being for that row only, thereby protecting the integrity of the AerSpace product.
Following a safety briefing from the cabin crew and flight information from the flight deck, we were shortly underway.
CATERING

As promised, I was given the choice to select food and drink from the BIA menu. I chose a Beef & Guinness slice which I was curious to sample. It was quite pleasant with a beer to wash it down.
Arrival DUBLIN
We landed on time in Dublin, and after a short taxi were on stand.
This was my first experience of AER SPACE. Did the product live up to its expectations and deliver the promised benefits?

• Middle seat free
As promised the middle seat was free, giving plenty of space for those in window and aisle seats.
• Private overhead storage
The bins over Row 1 were clearly reserved for Row 1 passengers.

• Complimentary food and drink from Bia menu
Full selection of Bia Menu on offer

• Lounge access
No 1 Traveller Lounge available in BHX, with the option to upgrade to Clubrooms.

• Priority boarding
This was in place
• Fast Track security
This was available
• Automatic standby for earlier flights
Didn’t apply in this instance.
• Free changes and refunds
Not applicable in this instance.

Conclusions

I was very impressed with my experience of Aer Space. Each of the constituents of the package was delivered and I found the short flight very pleasant indeed.

Aer Space, in my opinion, is a winner.
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Old Sep 9, 19, 10:56 am
  #96  
 
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There won't be a curtain anytime soon, as the curtain rails start at row two on the C reg fleet, and are not fitted to later aircraft

Witnessed the Aer Space experience on Saturday, its not worth the money at all, I was happily seated in 2D, seats next to me empty, got priority boarding and seat through status and paid 5 euro for a sandwich, 79 euro...

Impossible to justify the 150 odd euro markup. It might be economy but most travel policies are not only economy but also cheapest available fare so unless EI can drive enough business from TATL (for which they are not making any direct extra revenue, just the hope of having something comparable to BA or LH to gain business)
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Old Sep 10, 19, 5:27 am
  #97  
 
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Originally Posted by ROKNA View Post
There won't be a curtain anytime soon, as the curtain rails start at row two on the C reg fleet, and are not fitted to later aircraft

Witnessed the Aer Space experience on Saturday, its not worth the money at all, I was happily seated in 2D, seats next to me empty, got priority boarding and seat through status and paid 5 euro for a sandwich, 79 euro...

Impossible to justify the 150 odd euro markup. It might be economy but most travel policies are not only economy but also cheapest available fare so unless EI can drive enough business from TATL (for which they are not making any direct extra revenue, just the hope of having something comparable to BA or LH to gain business)
I'd very much agree with you here. Not much benefit to people who are already AerClub members, except the additional tier points. Heavily overpriced vs. BA Club from what I see. I wonder if the implementation across network will mean better implementation of priority checkin and boarding across the network? At the moment, it still remains poor (particularly at LHR).
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Old Sep 10, 19, 11:29 am
  #98  
 
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Shhhhh...!
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Last edited by blagger; Sep 11, 19 at 12:05 am
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Old Sep 10, 19, 3:46 pm
  #99  
 
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I wouldn't complain its worth the money at those price points
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Old Sep 10, 19, 9:55 pm
  #100  
 
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Shhhhh...
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Old Sep 11, 19, 5:42 am
  #101  
 
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All 4 seats taken on the EI698 last night, none on EI699. Its mostly transfer business

Any route were there is demand will be A321 NEO in time as that has 6 rows...
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Old Sep 12, 19, 4:10 am
  #102  
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Full to LHR the other day including one dead heading pilot.
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Old Sep 19, 19, 4:54 am
  #103  
 
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I did a return Dub-LHR in Aer Space on Saturday first flight in and last out.
Both Airports I was let into fast track security and Lounge by just showing BP
Middle seat blocked both ways and the little headrest covers were on
Full on way out - mostly transfers from what I could tell. 1/4 on the in bound, but a dead heading captain was upgraded during boarding.
Got the breakfast in the morning. Standard. The FA did encourage others if they would like something and told it was part of their fare. On the way back I just grabbed a coke and malteasers.
Overhead bins were marked for row one on the outbound only

I was booking quite last minute so for me the price-point difference was enough to warrant giving it a try

EK
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