Aegean name change fee - normal?
Mar 15, 2022, 10:36 am
#16
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Location: Miami, FL
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Lesson learned folks, ask a second set of eyes to double check details, like DOB, PP # and esp Name before making that payment. Unfortunately airlines are bleeding money and I don't blame them. But here was another option if you wanted to save your 20 Euros:
As per Aegean Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Aegean Airlines within 24 hours of the purchase. Aegean Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Aegean Airlines flight.
As per Aegean Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Aegean Airlines within 24 hours of the purchase. Aegean Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Aegean Airlines flight.
Mar 16, 2022, 12:36 pm
#17
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Join Date: Mar 2008
Location: Netherlands
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KLM does not allow name changes; most tickets are non-transferable and I know of no airline anywhere that allows you to change the name (except on group tickets, where names don't have to be entered at the time of purchase).
If this were the case, the ability to buy up seats at the cheapest fares would be taken up by many, who would then later sell them at a profit to people who actually want to travel, with the person merely applying to KLM to change the name while pocketing their own healthy "profit" - the equivalent of ticket scalping.
KLM allows free changes of typographical errors in the name; and this can be done anytime up to 30 hours before departure - it's not limited to the first 24 hours; but fixing a typo is *NOT* the same thing as changing the name.
Mar 16, 2022, 12:41 pm
#18
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That's not correct. KLM allows you to cancel a ticket within 24 hours of booking, but it doesn't allow you to change a name.
KLM does not allow name changes; most tickets are non-transferable and I know of no airline anywhere that allows you to change the name (except on group tickets, where names don't have to be entered at the time of purchase).
If this were the case, the ability to buy up seats at the cheapest fares would be taken up by many, who would then later sell them at a profit to people who actually want to travel, with the person merely applying to KLM to change the name while pocketing their own healthy "profit" - the equivalent of ticket scalping.
KLM allows free changes of typographical errors in the name; and this can be done anytime up to 30 hours before departure - it's not limited to the first 24 hours; but fixing a typo is *NOT* the same thing as changing the name.
KLM does not allow name changes; most tickets are non-transferable and I know of no airline anywhere that allows you to change the name (except on group tickets, where names don't have to be entered at the time of purchase).
If this were the case, the ability to buy up seats at the cheapest fares would be taken up by many, who would then later sell them at a profit to people who actually want to travel, with the person merely applying to KLM to change the name while pocketing their own healthy "profit" - the equivalent of ticket scalping.
KLM allows free changes of typographical errors in the name; and this can be done anytime up to 30 hours before departure - it's not limited to the first 24 hours; but fixing a typo is *NOT* the same thing as changing the name.
Mar 16, 2022, 12:43 pm
#19
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Join Date: Mar 2008
Location: Netherlands
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KML allows name changes for free (at least according to this KLM Korean site):
https://www.klm.co.kr/en/information...ting-typo-name
"Noticed a typo in your name? If you booked your trip via KLM and are flying with KLM, Air France, or Delta Air Lines, you can request a name correction free of charge by contacting us up to 30 hours before departure."
https://www.klm.co.kr/en/information...ting-typo-name
"Noticed a typo in your name? If you booked your trip via KLM and are flying with KLM, Air France, or Delta Air Lines, you can request a name correction free of charge by contacting us up to 30 hours before departure."
Mar 16, 2022, 12:44 pm
#20
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Mar 17, 2022, 6:56 am
#21
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Write to Customer Service via Twitter and let them know what happened
Mar 17, 2022, 8:07 am
#22
Join Date: Apr 2019
Location: London
Posts: 192
Lesson learned folks, ask a second set of eyes to double check details, like DOB, PP # and esp Name before making that payment. Unfortunately airlines are bleeding money and I don't blame them. But here was another option if you wanted to save your 20 Euros:
As per Aegean Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Aegean Airlines within 24 hours of the purchase. Aegean Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Aegean Airlines flight.
As per Aegean Airlines 24-hour Cancellation policy, passengers can cancel a flight booked on Aegean Airlines within 24 hours of the purchase. Aegean Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Aegean Airlines flight.
Mar 17, 2022, 8:49 am
#23
Join Date: Apr 2004
Location: Munich
Programs: LH HON, Hyatt Globalist
Posts: 163
I tried to cancel a Business booking within 24 hours without a fee, but as per the call centre there is no such policy. They would have applied the €20/booking.
Mar 17, 2022, 8:55 am
#24
Join Date: Mar 2015
Location: GVA
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May 11, 2022, 3:24 am
#25
Join Date: Jan 2017
Posts: 154
i have booked a ticket for a friend using miles through Aegean bonus and Miles with Turkish and Singapore
I made an error using G instead of J. I call them and told me to talk to Turkish airlines.
No one could do such a correction. They suggested me to cancel and rebook. From 133 euros on taxes i will receive back only 50. Or my friend has to take the risk and travel with the present ticket
I made an error using G instead of J. I call them and told me to talk to Turkish airlines.
No one could do such a correction. They suggested me to cancel and rebook. From 133 euros on taxes i will receive back only 50. Or my friend has to take the risk and travel with the present ticket
May 11, 2022, 3:29 am
#26
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 761
i have booked a ticket for a friend using miles through Aegean bonus and Miles with Turkish and Singapore
I made an error using G instead of J. I call them and told me to talk to Turkish airlines.
No one could do such a correction. They suggested me to cancel and rebook. From 133 euros on taxes i will receive back only 50. Or my friend has to take the risk and travel with the present ticket
I made an error using G instead of J. I call them and told me to talk to Turkish airlines.
No one could do such a correction. They suggested me to cancel and rebook. From 133 euros on taxes i will receive back only 50. Or my friend has to take the risk and travel with the present ticket
May 11, 2022, 5:20 am
#27
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,338
I would call back. If Aegean issued the ticket then they are the only ones that can make the name change.
Also... are mileage redemptions not fully refundable? I was under the impression that any mileage redemption (Excluding perhaps GoLight redemption on Aegean flights) could be fully refunded (Miles + all tax) for just the 20 euro callcenter fee?
Also... are mileage redemptions not fully refundable? I was under the impression that any mileage redemption (Excluding perhaps GoLight redemption on Aegean flights) could be fully refunded (Miles + all tax) for just the 20 euro callcenter fee?
May 11, 2022, 12:02 pm
#28
Join Date: Jul 2019
Posts: 1,312
If by "a ticket" you mean 1 ticket (one reservation anyway for the whole trip), then you're getting back everything minus 20 Euros (so 113 Euros back). However, while it is highly likely, there's no guarantee that award space (in case there isn't already any available) will open up again after you cancel (most likely scenario is, that it will take a few minutes or even a couple of hours for award availability to appear again, but in very rare cases it may not open up at all). I'd still try to sort it out with the airline(s) first...
May 11, 2022, 3:56 pm
#29
Join Date: Aug 2008
Location: YXY
Posts: 3,506
So, yes, theoretically, you could go in an buy loads of tickets at low prices, then try to resell them later when the ticket price has gone up by $100. But they would notice quickly and shut you down. However, if you have a ticket or two you can't use, and you find a buddy who's happy to take them, Air North has won two happy customers. It works for them. They've been in business for 45 years without going bankcrupt.
May 12, 2022, 1:34 am
#30
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
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Given the high prices charged in the Canadian domestic market, I'm not surprised!
On my first trip to Canada, I was shocked to discover that a side trip to Vancouver was going to cost me more than I had paid for my return flight from Europe to Toronto.
On my first trip to Canada, I was shocked to discover that a side trip to Vancouver was going to cost me more than I had paid for my return flight from Europe to Toronto.