Double tier and award miles
#91
Original Poster
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,343
Yeah that's the issue, I have 5 hours left to decide if I want to book something in this promo, but I think it will just have to be a mileage run turning around in ATH.
So if I do test positive I should be safely at home by the time I get a call and then I am happy to stay there.
If a C class ticket is fully refundable without any hassle I can decide whether to go or not later. The sandwich bag is not very enticing but the prices seem OK, I may have to go twice to get 4 flights though....
So if I do test positive I should be safely at home by the time I get a call and then I am happy to stay there.
If a C class ticket is fully refundable without any hassle I can decide whether to go or not later. The sandwich bag is not very enticing but the prices seem OK, I may have to go twice to get 4 flights though....
#92
Join Date: Jul 2019
Posts: 457
I do agree with this policy if it's voluntary change, but in the case if you need to change due to A3 cancelling flights, or any other reasons (involuntary) outside of the customer's control, and NOT give the double miles and tier point, this will be A3 Customer Service at it's worst.
I hope that my trips for next year will happen as planned so I don't need to go into any contact with customer service for reclaim.
Cheers!
I hope that my trips for next year will happen as planned so I don't need to go into any contact with customer service for reclaim.
Cheers!
I bought ticket on 7 Jan 2020 and Aegean cancelled late flight LHR-ATH so they moved me to another and I was earning a lot less miles with new earning table....now trying to fix it but it mess with their Customers Service....
they saying all the time the same ticket reissued after 15 Sept 2020 have new earnings table....
Last edited by Garimi; Oct 14, 2020 at 1:36 pm Reason: edit
#93
Join Date: Jul 2019
Posts: 1,312
OK, so it looks like I won't be able to "test" the "same-day-free-rebooking" after all (which could probably be for the better, as many have reported that miles get credited depending on the date of the re-booking, which I've also once this year taken advantage of, however I thought that maybe in this case the original booking date matters as to if someone "qualifies" for the promotion and miles would get credited at 2x regardless of re-bookings and regardless of what a couple of phone agents have said - I've had a few who have told me a bunch of BS regarding Aegean's own T&C's in the past, so...).
Due to the strike today, Aegean is filling up all its planes tomorrow with today's passengers, so tomorrow everything is booked out (or it's just Aegean blocking everything on tomorrow's flights since yesterday, because they need to accomodate today's passengers, which is a good move if you were flying today of course).
Anyway, I hope the lounge at Dusseldorf stays open another day, now that the city has reached the "high-risk" limit (disclaimer: I don't live there :P ).
Due to the strike today, Aegean is filling up all its planes tomorrow with today's passengers, so tomorrow everything is booked out (or it's just Aegean blocking everything on tomorrow's flights since yesterday, because they need to accomodate today's passengers, which is a good move if you were flying today of course).
Anyway, I hope the lounge at Dusseldorf stays open another day, now that the city has reached the "high-risk" limit (disclaimer: I don't live there :P ).
#94
Join Date: Jan 2012
Location: Bristol, UK
Programs: A3 *G, Amex Plat, BA Bronze
Posts: 63
I do agree with this policy if it's voluntary change, but in the case if you need to change due to A3 cancelling flights, or any other reasons (involuntary) outside of the customer's control, and NOT give the double miles and tier point, this will be A3 Customer Service at it's worst.
I hope that my trips for next year will happen as planned so I don't need to go into any contact with customer service for reclaim.
Cheers!
I hope that my trips for next year will happen as planned so I don't need to go into any contact with customer service for reclaim.
Cheers!
Jacqui
#95
Join Date: Jul 2019
Posts: 457
They cancel my flight on 13 Nov ATH-LHR and put me at later service what day but it will trigger reissue tickets so no double miles and be sure what they will deny any wrong doing...so I will cancel ticket...good what I have earlier one so I will get 3 and 4 flight on Aegean....
#96
Join Date: Apr 2019
Location: London
Posts: 192
They cancel my flight on 13 Nov ATH-LHR and put me at later service what day but it will trigger reissue tickets so no double miles and be sure what they will deny any wrong doing...so I will cancel ticket...good what I have earlier one so I will get 3 and 4 flight on Aegean....
#97
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 761
They cancel my flight on 13 Nov ATH-LHR and put me at later service what day but it will trigger reissue tickets so no double miles and be sure what they will deny any wrong doing...so I will cancel ticket...good what I have earlier one so I will get 3 and 4 flight on Aegean....
offer the double miles promo -> people book = more cash inflow -> cancel / change the flights which was the intention anyway -> no double miles
So in the end: more cash than they would have gotten without the promo, and potentially not a lot of extra miles to give.
#98
Join Date: Feb 2020
Posts: 488
i dont belive that they canceling flights because of that. Not logic. I dont know exactly, but dont think, that more then 5% of the passengers traveling for the miles.... If Aegean canceling a flight, has to take care about the rest aswell...
By the way, has anybody a idea, how many gold FT Aegean has?
By the way, has anybody a idea, how many gold FT Aegean has?
Last edited by powergean; Oct 20, 2020 at 11:09 am
#99
Join Date: Jul 2019
Posts: 1,312
I just hope the conspiracy theorists among you will (if needed) take the time and demand that the airline credits the miles that were legally agreed upon by fulfilling the requirements of the published promotion. An involuntary change should not cause "damages" to the passenger (if anything they should take measures to compensate for the inconvenience).
Wait until you have flown and check out your account balance. If 1x miles instead of 2x get credited, write to Aegean and if they deny, just follow the appropriate steps to "make them" deliver what they promised they would deliver.
Wait until you have flown and check out your account balance. If 1x miles instead of 2x get credited, write to Aegean and if they deny, just follow the appropriate steps to "make them" deliver what they promised they would deliver.
#101
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 761
I just hope the conspiracy theorists among you will (if needed) take the time and demand that the airline credits the miles that were legally agreed upon by fulfilling the requirements of the published promotion. An involuntary change should not cause "damages" to the passenger (if anything they should take measures to compensate for the inconvenience).
Wait until you have flown and check out your account balance. If 1x miles instead of 2x get credited, write to Aegean and if they deny, just follow the appropriate steps to "make them" deliver what they promised they would deliver.
Wait until you have flown and check out your account balance. If 1x miles instead of 2x get credited, write to Aegean and if they deny, just follow the appropriate steps to "make them" deliver what they promised they would deliver.
Once bitten, twice shy. But maybe they surprise on the positive side, who knows.
#102
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
And how do you suppose anyone can ''make them'' deliver what they promised? What course of action would you take to get them to deliver??
#104
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338