nikolask

My thoughts exactly. They have behaved awfully in the past months (and continue to do so unfortunately). The call center agent on the gold line told me that it is *technically* impossible in their system to combine both and that I should file a complaint in case I am not satisfied with using either the voucher or the 50% discount code. I explained her that it is a form of payment as well but she couldn't help any further. Her suggestion was of course to use the 50% code and keep my voucher for another flight.

Same applies by the way if you want to use two vouchers on one flight - you can't do it. Only one voucher/coupon code per booking can be used...

flyertalker0039345

Yeah, that always sucks. I work at en eCom business and we had to do so much customization (and third-party integrations) to enable customers to combine gift cards (method of payment) and discount codes. In general, platforms only accept one code per order, no matter if it's a gift card or a promo code - just one code can be applied to the order. Tbh, we have so many bugs with these customizations (we run off of a major eCom platform, like Aegean runs off of Amadeus), that I would not like them to attempt supporting multiple codes per (flight) order as I am sure we would constantly be dealing with bugs.

romans

bugs everywhere! (saying as QA engineer haha)

Carpacchio

I guess the agent might be even correct: in order to avoid changing / recoding the website, they implemented the vouchers equivalent to a discount code. And since you can only have 1 code, it is probably indeed technically impossible.
They would need to introduce the voucher as a form of payment opion (like credit card) - but probably that would have been a major programming effort (don't @ me - I am not a programmer )

ErnstH

​​​​​I initially expected to be enter the voucher code exactly how you describe: as an alternative payment option. ​​In the case the effort to change the website is prohibitive, it would've been more reasonable to (significantly) increase the nominal value of the voucher to compensate for the loss of code usage. In my own case, I will just wait until I am allowed to change the remaining voucher value for cash..

Yreal

Still anoys me i didnt get targeted for this. With the impending ban for dutchies I would love to pop down to greece this weekend...

Xandrios

The OFF50 promo finished and promptly another general 40% discount was announced. Only for economy fares though (unfortunately).

ranskis

Indeed, promo business class fares are not loaded although the promo is supposed to apply to both classes according to the small print.

https://en.aegeanair.com/plan/offers...omo-to-greece/

giorginho

The ones who wrote it missed something. The greek text only includes economy, not business class.

Xandrios

Indeed. The English email also states Economy-only. Which, to be honest, I don't really get why. Presumably, even discounted, they are still making more off business fares than Economy ones..

Carpacchio

And funnily enough, all flight prices for GVA - ATH are now HIGHER than when I checked yesterday (by chance), before the promo email came...

giorginho

Come on people, if you've been following similar promotions (-30%, -40%) from Aegean the past couple of years, then you know these "so-called" -30%-40% discounts very rarely change anything on Aegean's "fixed prices". They just open up some cheap fare space on "dead dates", which would have probably already been available even without such promotions.
The 50% discount code that is now expired however (or a couple of months ago those 25-30% "baggage" discount codes)... different (and much better) story

Xandrios

I don't know if that is totally fair. Especially on international sectors the discount is normally applied to the fare portion, and that seems to be the case now as well for GVA for instance. As far as I have seen the discount applies to all fare codes (except business class in this specific case).

For example in October GVA-ATH in P class is 37 euro (no discount), in March it's 34 euro (40% discount). Keep in mind that at such low prices the fare is only 9 euro - the rest is taxes. So that 40% discount would reduce the 9 euro with 3,6 euro - which seems to match the price in March pretty well. The 40% discount only applies to flight in February and later.

giorginho

Xandrios True, but again, this is what I was talking about ("very rarely change anything"), there's no point in waiting for such promotions to book (as I've come to realise multiple times in the past), because if by then the P fare isn't available you're probably not even going to get the same price after getting a "discounted" U, T, S fare...
Example: Right now the cheapest DUS-SKG fare (P of course) costs 15 Euros, in December-January with the 30% and in February-March with the 40% "discount" there is not a single P fare available (which is total BS, because there's no way those seats are already sold, they just blocked them until the promotion ends!) and the cheapest you can get is a U fare for 16 Euros (19 Euros for Dec-Jan), so more expensive than without the discount (because then P would be available and just watch and wait, after the 20-30-40% ends and not counting the holiday periods P will be back!).
The only tickets these promotions actually affect are the more expensive ones, like the new "comfort flex", where the fare difference to a "light" fare (now 45 Euros for many international routes) will drop by between 9 Euros (20%) and 18 Euros (40% discount). Again, the total amount of money you save is negligible or even "negative" if by then the cheapest fare categories get booked out, but I did end up using such a coincidental existence of such a promotion while I was looking to book tickets a couple of times in order to "buy a drop-off bag" through the flex ticket, instead of paying up after booking the go light (which would have otherwise been the cheaper option). The comfort flex in U is always cheaper than comfort flex in P, but only with a 40% discount is it considerably cheaper (otherwise just very small differences) and comfort flex in T is only just a bit cheaper with -40% than P without discount (a T at 30% or less, or anything from S and above is more expensive than non-discounted P).

Obviously, business class has always been exluded from such promotions, though I'm not entirely sure this was their intention this time (they probably just activated the promotion without changing anything in their system from last time), since, for example, the targeted 50% off promotion included all kinds of tickets, they've increased the number of business class seats on some routes and they're obviously now aiming on the "masses", instead of the "money", regarding business class.

ranskis

Business class has usually been included in such offers in the past. But the business class fares were much more expensive, they decreased them for direct flights only (apart from C perhaps) since June after service has also been decreased a lot.