Transfer Miles on A3

Old Feb 8, 19, 7:02 am
  #1  
Original Poster
 
Join Date: Apr 2007
Location: TPE/KHH/LAX
Programs: CX, JL, UA
Posts: 1,128
Transfer Miles on A3

I am trying to transfer miles to my son's A3 account, and every time I finish entering my credit card number, I keep getting the same error which reads "Your authentication could not be completed because of a system error. If this happens consistently, please contact your CSR."

I tried calling A3 and the agent told me the problem was due to the bank that issues my credit card. But I already tried more than 4 different credit cards, all getting the same error message. Has anyone have any similar experience? Why can't the agent just process my request over the phone?
gijoe24jp is offline  

Thread Tools
Search this Thread