Cuts in SAS earning [GoLight to zero, PE/J reducing from 1st Apr 2021]
#61
Join Date: Jul 2008
Programs: EBG4Life, EBD, 1MM
Posts: 1,397
Well, they haven't been very clear on what is going on...which is the worst situation for many as we simply don't know what is going on. I can accept almost any changes as long as I know what my current ticket will earn. At this point, I don't even know what to calculate on. It will be interesting to see if new information comes out in the near future. The critical flight for our family in in October/November as the kids are 4250 miles short of renewing their gold card. Earning 0 would change the math dramatically, but anything between 25-50% could still work. Shame that cannot tell us what Light fares will earn as they clearly have updated the text below the table with something in mind.
#62
Suspended
Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
There are so many posts in this thread about something which shows no sign of happening that I'm beginning to think some people are wishing for it....
I would suggest keeping quiet and not giving anyone ideas.
I would suggest keeping quiet and not giving anyone ideas.
#63
Join Date: Sep 2017
Posts: 271
I had a ticket booked from LHR to OSL, SAS go fare, fare basis O that would earn me 748 miles on Aegean miles.
I upgraded the ticket to SAS PLUS, at the confirmation mail the ticket changed to A.
Aegean gave me 1472 miles...(1496 would be the correct, but againthey almost doubled the miles)
I upgraded the ticket to SAS PLUS, at the confirmation mail the ticket changed to A.
Aegean gave me 1472 miles...(1496 would be the correct, but againthey almost doubled the miles)
#65
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,564
No such thing as "correct" miles. My WebFlyer mileage calculator, usually but not always indicating the same amount of miles as the one credited after most (but not all) flights by M+B, indicates 1452 miles for the LHR-OSL flight.
#68
Join Date: Mar 2018
Location: ARN
Programs: A3*G, SK*G
Posts: 336
Correct. Having flown all of SK's marketed classes (GoLight: K,L / Go: K / Plus: A / Biz: J) in the past couple of months I can confirm that there are no changes in the miles credited to M&B.
#69
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,158
I flew SAS MUC-CPH-ARN and back 2 weeks ago. Outbound flights in SAS GoLight in U class, return in SAS Plus in B class. Return flights credited to A3 in 5 days but outbound flights did not. I retro-claimed the outbound flight after 8 days only to receive the rejection message that the miles had already been credited to another program. Well, another program never went anywhere near this booking. Is that a known bug with A3?
#71
Join Date: Sep 2018
Location: VIE/BTS
Posts: 975
just from my recent (few days ago) case (upgraded SAS Go Light flights to SAS Plus):
Aegean: For these flights, we need to submit an internal request directly to the operating carrier. To do this, it would be really helpful, if you could send us a photo of your boarding pass for all four of these flights. Looking forward to your response...
I did.
Aegean: Thank you. Please check your account in approximately 30 days.
So waiting now.
Aegean: For these flights, we need to submit an internal request directly to the operating carrier. To do this, it would be really helpful, if you could send us a photo of your boarding pass for all four of these flights. Looking forward to your response...
I did.
Aegean: Thank you. Please check your account in approximately 30 days.
So waiting now.
#75
Join Date: Sep 2010
Location: England
Posts: 411
I flew SAS MUC-CPH-ARN and back 2 weeks ago. Outbound flights in SAS GoLight in U class, return in SAS Plus in B class. Return flights credited to A3 in 5 days but outbound flights did not. I retro-claimed the outbound flight after 8 days only to receive the rejection message that the miles had already been credited to another program. Well, another program never went anywhere near this booking. Is that a known bug with A3?
I then called A3, and a friendly agent asked me to email her details of my flights including boarding passes, which I did. I called back a few days later and was transferred to the same agent who confirmed that she had received my email. She had got in touch with SAS, but initially received the same information about another programme having been credited, which she confirmed on my behalf could not have been the case as no other FFP details had been provided by me at any point. My claim was then forwarded to SAS through their internal system and she would phone me back as soon as she received any news. This could take up to 30 days. 🙄
Interestingly, I was apprehended and thoroughly interrogated by airport police on arrival at HEL, who seemed to have been expecting me as they stopped checking other passenger's details once they had identified me and whisked me aside. My immediate turnaround from/to ARN on the same plane must have raised some red flags. (Was sent on my way eventually, with an appreciative comment on my 'nice hobby'... 😂