A3 begins charging for advance seat reservations - limited discount for A3*G
May 16, 2018, 2:19 pm
#241
Join Date: Nov 2015
Programs: A3*G
Posts: 128
On my recent four flights I got placed automatically in the 'preferred area', unable to change my seat with the exception of seats below row 14 or other paid seats. The assigned seat said 0 €, any other paid seat showed an amount (2 € etc.). It didn't seem like any of the passengers paid for their seat. They really should allow us to choose any seat free of charge again. Rude answers as mentioned in this thread are unbearable as was this marketing failure (new feature: pay 50% less for seat reservations [or 100% more...]).
May 17, 2018, 1:41 am
#242
Join Date: Feb 2004
Location: Netherlands
Posts: 4,275
Hi all,
I do recommend to please always email their customer service to complain about this. The more input that they get, the clearer it is to them that such treatment of Gold pax is not acceotable. I don't mind if they want to sell the seats, but they should do this in a manner that should not cause us Gold pax to be treated like what they are doing now which is rather ridiculous.
Cheers!
I do recommend to please always email their customer service to complain about this. The more input that they get, the clearer it is to them that such treatment of Gold pax is not acceotable. I don't mind if they want to sell the seats, but they should do this in a manner that should not cause us Gold pax to be treated like what they are doing now which is rather ridiculous.
Cheers!
May 17, 2018, 4:21 am
#243
Join Date: Jul 2005
Location: 39000ft
Posts: 955
May 27, 2018, 12:36 pm
#244
Join Date: Nov 2014
Location: LHR, ATH
Programs: A3*G
Posts: 114
A few months in since A3 started charging for advance seat reservations, I have to say the new "feature" has started to grow on me. In my last 6 flights, I had the whole row to myself in two of them (both ATH-CDG). I also had empty middle seats in the other 2 (but this was also common before the change). Front section was almost always half full and the fact that I could book my favourite seat in advance, without having to call Aegean, was convenient.
Having said that, I find it very annoying that non-FF, who don't even care to check-in in advance, find themselves sitting next to me for free. To add to the pain, these are usually families with young kids: a group of four checking-in last minute, they're almost certain to end up at the half full Up Front section. Needless to say I have complained more than once via email, twitter and in person: *G should be able to choose Up Front seats without an extra charge.
Having said that, I find it very annoying that non-FF, who don't even care to check-in in advance, find themselves sitting next to me for free. To add to the pain, these are usually families with young kids: a group of four checking-in last minute, they're almost certain to end up at the half full Up Front section. Needless to say I have complained more than once via email, twitter and in person: *G should be able to choose Up Front seats without an extra charge.
Last edited by MrArkadin; May 27, 2018 at 11:36 pm
May 27, 2018, 5:51 pm
#246
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
This might be a coincidence but both times I checked in on an A3 flight as SQ(*G) since the change, I've had row 3.
Maybe it's only A3 *G that get sent to the back of the plane!
Maybe it's only A3 *G that get sent to the back of the plane!
May 28, 2018, 11:28 pm
#248
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,562
One hour ago I checked in for our flight HER-ATH (wife and I) in 47 hours, first leg of an international itin, and I was amazed by the fact that we had been automatically assigned seats 4E and 4F! The plane still looked "empty", i.e. almost every seat was free. Pure luck? New policy? Did the coupon-upgraded 2nd flight (not checked-in yet) play a role? Who knows... 
Last edited by KLouis; Jun 2, 2018 at 1:52 pm
May 29, 2018, 12:49 am
#249
Join Date: Nov 2016
Programs: A3*G
Posts: 42
One hour ago I checked in for our flight HER-ATH (wife and I) in 47 hours, first leg of an international itin, and I was amazed by the fact that we had been automatically assigned seats 4E and 4F! The plane still looked "empty", i.e. almost every seat was free. Pure luck? New policy? Did the coupon-upgraded 2nd flight (not checked-in yet) play a role? Who knows...
I think it must be a behind-the-scenes policy change, which is welcome.
May 29, 2018, 5:18 am
#250
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,562
My wife first lost gold and silver status the year after that, I'm still gold.
Jun 2, 2018, 1:53 pm
#254
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,562
Originally Posted by KLouis
One hour ago I checked in for our flight HER-ATH (wife and I) in 47 hours, first leg of an international itin, and I was amazed by the fact that we had been automatically assigned seats 4E and 4F! The plane still looked "empty", i.e. almost every seat was free. Pure luck? New policy? Did the coupon-upgraded 2nd flight (not checked-in yet) play a role? Who knows...
Jun 3, 2018, 12:27 am
#255
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 760
A relative of mine (A3 Gold) also got 5E automatic assignment at OLCI. Since she didn't want a middle seat, she went for the first "free" row (row 15). After I talked to her, she wanted to switch back, but she was asked for 6 Eur then.
So it seems as if A3 Gold get a standard assignment up front, but if you are not happy with this assignment, you lose your entitlement for a free up front row...
So it seems as if A3 Gold get a standard assignment up front, but if you are not happy with this assignment, you lose your entitlement for a free up front row...
