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A3 begins charging for advance seat reservations - limited discount for A3*G

A3 begins charging for advance seat reservations - limited discount for A3*G

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Old May 16, 18, 2:19 pm
  #241  
 
Join Date: Nov 2015
Programs: A3*G
Posts: 71
On my recent four flights I got placed automatically in the 'preferred area', unable to change my seat with the exception of seats below row 14 or other paid seats. The assigned seat said 0 €, any other paid seat showed an amount (2 € etc.). It didn't seem like any of the passengers paid for their seat. They really should allow us to choose any seat free of charge again. Rude answers as mentioned in this thread are unbearable as was this marketing failure (new feature: pay 50% less for seat reservations [or 100% more...]).
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Old May 17, 18, 1:41 am
  #242  
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Join Date: Feb 2004
Location: Netherlands
Posts: 2,934
Hi all,

I do recommend to please always email their customer service to complain about this. The more input that they get, the clearer it is to them that such treatment of Gold pax is not acceotable. I don't mind if they want to sell the seats, but they should do this in a manner that should not cause us Gold pax to be treated like what they are doing now which is rather ridiculous.

Cheers!
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Old May 17, 18, 4:21 am
  #243  
 
Join Date: Jul 2005
Location: 39000ft
Posts: 330
Originally Posted by ung1 View Post
Apparently not, today it was paid seating till check in was closed. But people seem to actually pay for row 1 (8) on a 20 min flight, as I saw on the manifest.
I am conducting some experiments myself. May i ask, was this a flight outbound from ATH or inbound?
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Old May 27, 18, 12:36 pm
  #244  
 
Join Date: Nov 2014
Location: LHR, ATH
Programs: A3*G
Posts: 97
A few months in since A3 started charging for advance seat reservations, I have to say the new "feature" has started to grow on me. In my last 6 flights, I had the whole row to myself in two of them (both ATH-CDG). I also had empty middle seats in the other 2 (but this was also common before the change). Front section was almost always half full and the fact that I could book my favourite seat in advance, without having to call Aegean, was convenient.

Having said that, I find it very annoying that non-FF, who don't even care to check-in in advance, find themselves sitting next to me for free. To add to the pain, these are usually families with young kids: a group of four checking-in last minute, they're almost certain to end up at the half full Up Front section. Needless to say I have complained more than once via email, twitter and in person: *G should be able to choose Up Front seats without an extra charge.

Last edited by MrArkadin; May 27, 18 at 11:36 pm
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Old May 27, 18, 12:56 pm
  #245  
 
Join Date: Nov 2016
Programs: A3*G
Posts: 42
I flew on two GoLight tickets the past days (SKG-DUS and DUS-SKG). Surprisingly, the system has automatically allocated me 5F for both flights. Up front seats were almost sold out on both segments.
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Old May 27, 18, 5:51 pm
  #246  
 
Join Date: Dec 2016
Location: WAW/BHX
Programs: SQ(*G), A3(*G), LH(*S), SK, BA; Hilton Diamond, Marriott Titanium, IHG Platinum
Posts: 1,548
This might be a coincidence but both times I checked in on an A3 flight as SQ(*G) since the change, I've had row 3.

Maybe it's only A3 *G that get sent to the back of the plane!
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Old May 28, 18, 11:02 am
  #247  
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Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Flying Blue Silver, Miles+Bonus Gold, BAEC Blue
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Originally Posted by yurtripper View Post
Maybe it's only A3 *G that get sent to the back of the plane!
well, that would be ridiculous
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Old May 28, 18, 11:28 pm
  #248  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,389
One hour ago I checked in for our flight HER-ATH (wife and I) in 47 hours, first leg of an international itin, and I was amazed by the fact that we had been automatically assigned seats 4E and 4F! The plane still looked "empty", i.e. almost every seat was free. Pure luck? New policy? Did the coupon-upgraded 2nd flight (not checked-in yet) play a role? Who knows...

Last edited by KLouis; Jun 2, 18 at 1:52 pm
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Old May 29, 18, 12:49 am
  #249  
 
Join Date: Nov 2016
Programs: A3*G
Posts: 42
Originally Posted by KLouis View Post
One hour ago I checked in for our flight HER-ATH (wife and I) in 47 hours, first leg of an international itin, and I was amazed by the fact that we had been automatically assigned seats 4E and 4F! The plane still looked "empty", i.e. almost every seat was free. Pure luck? New policy? Did the coupon-upgraded 2nd flight (not checked-in yet) play a role? Who knows...
A personal question: Are you both gold members? A friend of mine had booked several flights with his significant one (gold and silver member) and the system allocated them in 12+ row.

I think it must be a behind-the-scenes policy change, which is welcome.
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Old May 29, 18, 5:18 am
  #250  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,389
Originally Posted by Argyris View Post
A personal question: Are you both gold members? A friend of mine had booked several flights with his significant one (gold and silver member) and the system allocated them in 12+ row.

I think it must be a behind-the-scenes policy change, which is welcome.
My wife first lost gold and silver status the year after that, I'm still gold.
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Old May 29, 18, 7:29 am
  #251  
 
Join Date: Apr 2012
Location: LON, ATH
Programs: A3*G, BA Gold, OA Gold (in memoriam), Hertz #1 Gold
Posts: 463
Did you pre-book your seat and they moved you to the front?
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Old May 29, 18, 8:25 pm
  #252  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,389
Originally Posted by DrHalxx View Post
Did you pre-book your seat and they moved you to the front?
No, no pre-booking of any kind. Just row 4 seats assigned at the time og OLCI.
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Old May 30, 18, 3:46 am
  #253  
 
Join Date: Oct 2009
Location: OSL
Posts: 4,352
Originally Posted by jerry_greece View Post
I am conducting some experiments myself. May i ask, was this a flight outbound from ATH or inbound?
That was the inbound one JTR ATH
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Old Jun 2, 18, 1:53 pm
  #254  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,389
Originally Posted by KLouis
One hour ago I checked in for our flight HER-ATH (wife and I) in 47 hours, first leg of an international itin, and I was amazed by the fact that we had been automatically assigned seats 4E and 4F! The plane still looked "empty", i.e. almost every seat was free. Pure luck? New policy? Did the coupon-upgraded 2nd flight (not checked-in yet) play a role? Who knows...
Hah! just checked-in for the return flight on Monday. For the segment ATH-HER we automatically were assigned 4B and C. Again, no idea why... I love this aisle seat
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Old Jun 3, 18, 12:27 am
  #255  
 
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *S
Posts: 188
A relative of mine (A3 Gold) also got 5E automatic assignment at OLCI. Since she didn't want a middle seat, she went for the first "free" row (row 15). After I talked to her, she wanted to switch back, but she was asked for 6 Eur then.
So it seems as if A3 Gold get a standard assignment up front, but if you are not happy with this assignment, you lose your entitlement for a free up front row...
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