Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
#2686
Join Date: Aug 2011
Location: LAX
Programs: A3 *G
Posts: 79
I canceled a few award tickets last week but I have yet to see the taxes and miles refunded. I did receive the emails that the refunds have been submitted, but does it take this long to have the miles re-deposited? Do I need to call them again for an update?
#2688
Join Date: Aug 2011
Location: LAX
Programs: A3 *G
Posts: 79
I called them last night and the agent claimed that it would take 7 days for their accounting department to accept the refund request and then another 5-6 weeks to process the request and redeposit the miles. I was a little incredulous that it would take this long, so the kind agent put in an email requesting an expedited approval of the requests. Lo and behold, the miles were redeposited this morning but taxes I have yet to see refunded.
#2689
Join Date: Aug 2008
Location: YXY
Posts: 3,506
I called them last night and the agent claimed that it would take 7 days for their accounting department to accept the refund request and then another 5-6 weeks to process the request and redeposit the miles. I was a little incredulous that it would take this long, so the kind agent put in an email requesting an expedited approval of the requests. Lo and behold, the miles were redeposited this morning but taxes I have yet to see refunded.
#2690
Join Date: Jul 2019
Posts: 1,313
This is pretty much exactly how it should have worked out regarding the miles from the beginning. They cancel the ticket on the spot, there's no reason not to refund the miles within the day. If they know what they're doing, they'll do it, so I wouldn't wait that long for miles to get refunded before calling again. Cash on the other hand does take longer (even much longer) to process.
#2692
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,370
My experience is that, if it's a legal connection then they check the bags too - and they've always arrived for me. I've recently had a 40 and a 35 minute connection in ATH that went just fine (domestic-domestic) I'm assuming you are on a single, through ticket of course. It would be weird if they sell a connecting flight but won't check the bags for purely time reasons. Who even does that?!
#2693
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
I think you got it wrong! The poster asks whether (s)he can have the luggage checked to the connection airport. My guess is that the poster wants to deliberatly miss the second leg for his/her own reasons. At any rate, if one can convince the CI agent at the first (origin) airport that there's a need to access the lugagge at the connection airport (e.g. a heavy "gift" or a bottle that can't be carried on board unchecked such as liquor) agents are more often than not willing to help, provided that the connection time allows such a thing.
#2694
Join Date: May 2015
Location: Virginia
Programs: AA platinum , Hyatt Explorist, Marriott platinum , SPG Gold , Hilton Diamond
Posts: 92
I cancelled my 3 award ticket and I received my miles quickly and I got email from A3 , asking to submit bank detail for refund. Do you think I can ask A3 , not to refund me cash but instead give me miles ( I need to book another trip and I am short by 7k miles . Do they gives miles as part of comp since my flight was messed up. Any other way to get miles other than buying ( little pickup in buying more miles , already hit this yer quote)
Any suggestions ?
Any suggestions ?
#2696
Join Date: May 2009
Location: Bath, UK
Programs: BAEC Silver
Posts: 1,000
Evening all - could I ask those in the know if this would work in terms of getting to gold from scratch with A3
CDG-ATH-CDG - A3 comfort flex - 2612 miles
CDG-CPH-SFO-CPH-CDG - SK in SAS Plus A class 12,224 miles x 150% = 18,336 miles
CDG-ATH - A3 business - 3265 miles
ATH-SOF-ATH - A3 business - 5000 miles
ATH-CDG - A3 business - 3265 miles
CDG-ARN-HEL-ARN-CDG - SK SAS Plus A class 2,918 miles x 150% = 4,377
Total mileage = 36,855
I would start with 2 x A3 flight then with the SK return to SFO I would reach over the 12,000 mile mark to get me to Silver. However, what I am not sure about is whether the miles above 12,000 carry over towards gold? The first 2 flights CDG-ATH-CDG and the SK from CDG to SFO return would be 20,948, so do the extra 8,948 count towards gold?
Thanks in advance for any advice.
CDG-ATH-CDG - A3 comfort flex - 2612 miles
CDG-CPH-SFO-CPH-CDG - SK in SAS Plus A class 12,224 miles x 150% = 18,336 miles
CDG-ATH - A3 business - 3265 miles
ATH-SOF-ATH - A3 business - 5000 miles
ATH-CDG - A3 business - 3265 miles
CDG-ARN-HEL-ARN-CDG - SK SAS Plus A class 2,918 miles x 150% = 4,377
Total mileage = 36,855
I would start with 2 x A3 flight then with the SK return to SFO I would reach over the 12,000 mile mark to get me to Silver. However, what I am not sure about is whether the miles above 12,000 carry over towards gold? The first 2 flights CDG-ATH-CDG and the SK from CDG to SFO return would be 20,948, so do the extra 8,948 count towards gold?
Thanks in advance for any advice.
#2697
Join Date: Aug 2016
Posts: 157
Evening all - could I ask those in the know if this would work in terms of getting to gold from scratch with A3
CDG-ATH-CDG - A3 comfort flex - 2612 miles
CDG-CPH-SFO-CPH-CDG - SK in SAS Plus A class 12,224 miles x 150% = 18,336 miles
CDG-ATH - A3 business - 3265 miles
ATH-SOF-ATH - A3 business - 5000 miles
ATH-CDG - A3 business - 3265 miles
CDG-ARN-HEL-ARN-CDG - SK SAS Plus A class 2,918 miles x 150% = 4,377
Total mileage = 36,855
I would start with 2 x A3 flight then with the SK return to SFO I would reach over the 12,000 mile mark to get me to Silver. However, what I am not sure about is whether the miles above 12,000 carry over towards gold? The first 2 flights CDG-ATH-CDG and the SK from CDG to SFO return would be 20,948, so do the extra 8,948 count towards gold?
Thanks in advance for any advice.
CDG-ATH-CDG - A3 comfort flex - 2612 miles
CDG-CPH-SFO-CPH-CDG - SK in SAS Plus A class 12,224 miles x 150% = 18,336 miles
CDG-ATH - A3 business - 3265 miles
ATH-SOF-ATH - A3 business - 5000 miles
ATH-CDG - A3 business - 3265 miles
CDG-ARN-HEL-ARN-CDG - SK SAS Plus A class 2,918 miles x 150% = 4,377
Total mileage = 36,855
I would start with 2 x A3 flight then with the SK return to SFO I would reach over the 12,000 mile mark to get me to Silver. However, what I am not sure about is whether the miles above 12,000 carry over towards gold? The first 2 flights CDG-ATH-CDG and the SK from CDG to SFO return would be 20,948, so do the extra 8,948 count towards gold?
Thanks in advance for any advice.
#2698
Join Date: May 2009
Location: Bath, UK
Programs: BAEC Silver
Posts: 1,000
Not all 8948 will count towards gold. You need to figure out the 12000 cut off sector and you will 'lose' some or a lot of the miles. This is important as you do not wanna lose the miles from the long sector. Basically with A3 you can only start your path to Gold the moment you become Silver.
so then I should ideally nest the 2 CDG-ATH flights. So I fly CDG-ATH first leg in business, then back to CDG in Comfort Flex. By doing that the 12,000 mile mark would be achieved after the CPH-SFO sector. So the return from SFO would then count fully towards gold if I understand correctly.
#2699
Join Date: Aug 2016
Posts: 157
Thank you!
so then I should ideally nest the 2 CDG-ATH flights. So I fly CDG-ATH first leg in business, then back to CDG in Comfort Flex. By doing that the 12,000 mile mark would be achieved after the CPH-SFO sector. So the return from SFO would then count fully towards gold if I understand correctly.
so then I should ideally nest the 2 CDG-ATH flights. So I fly CDG-ATH first leg in business, then back to CDG in Comfort Flex. By doing that the 12,000 mile mark would be achieved after the CPH-SFO sector. So the return from SFO would then count fully towards gold if I understand correctly.
CDG-ATH-CDG - CDG-CPH-SFO should net at 11700 something according to gcmap.
In your case it's better to buy tier miles (500miles) right after the CPH-SFO so that you are Silver already before SFO-CPH flight so the sector fully counts towards Gold.
#2700
Join Date: May 2009
Location: Bath, UK
Programs: BAEC Silver
Posts: 1,000
It looks like SFO-CPH will make you Silver but also it's a waste of long sector because anything above 12000 that makes you Silver will not count towards Gold.
CDG-ATH-CDG - CDG-CPH-SFO should net at 11700 something according to gcmap.
In your case it's better to buy tier miles (500miles) right after the CPH-SFO so that you are Silver already before SFO-CPH flight so the sector fully counts towards Gold.
CDG-ATH-CDG - CDG-CPH-SFO should net at 11700 something according to gcmap.
In your case it's better to buy tier miles (500miles) right after the CPH-SFO so that you are Silver already before SFO-CPH flight so the sector fully counts towards Gold.