Feb 23, 2015, 6:35 am
Last edit by: NWIFlyer
With the evolution of the Miles&Bonus program, there are a number of threads on this forum that contain outdated information, plus a further set that - whilst describing the new program - contain conflicting information that has only been crystallised as we all discover how certain aspects of the program either work or are interpreted.
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
It is perhaps therefore unsurprising that many new members find searching through this myriad of threads a little daunting, and consequently they post a question in one of the FAQ threads.
This tends to irk those who've been around for a while who expect the new posters to at least do some basic searching before posting a question that has probably been asked many times before. This also causes the forums to become very congested and less easy to read through with the same question being asked and answered many times.
I am therefore creating a thread, which will be stickied, for anyone to ask any question they like about the M&B program where they are unsure or it's not obvious where they should be posting it.
There is no such thing in this thread as a stupid question, no issue with asking a repeat question, and any answers should be 100% flame-free. I will take a dim view of anyone that abuses a member or provides a less than helpful answer (such as 'do a search') to any question asked in here, because this is being created to benefit all of us so the other threads flow more cleanly. Thank you for your co-operation on this.
It might be that I move questions to more appropriate threads so they receive an answer more quickly, but if I do so I will always add a note to indicate where they originated, and ask that the flame-free answer principle be respected.
NWIFlyer
Moderator
Aegean M&B
Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
Apr 10, 2022, 9:42 am
#2566
Join Date: Nov 2007
Programs: BA Gold, HHonors Gold
Posts: 52
Incorrect mileage credited from AC
Have just received the miles from a recent Air Canada flight in premium economy booked and clearly showing as N class on my AC issued ticket. I was expecting a 100% yield on this flight as stated on A3’s website. Unfortunately this sector seems to have credited in A class discount economy in my A3 account and only 50% miles have been credited. Anyone else had this issue and is there any recommended route to resolve? Thank you in advance.
Apr 10, 2022, 10:04 am
#2567
Join Date: Mar 2022
Posts: 36
I purchased PY "N" class on AC. My partner upgraded us to J using AC miles but I put my A3 FFN on BP. I have to request a manual missing mile claim and send in my boarding pass. I think the issue is that the boarding pass indicates J class and reservation is issued as PY. That's why the miles are not posted automatically. I was told it would take 10-15 business days for the miles to be posted.
Apr 10, 2022, 8:57 pm
#2568
Join Date: Aug 2014
Posts: 394
Been a while since I flew ATH to JTR on Aegean, scheduled for the A320. We are traveling with a 3yo and a 6yo. I can't recall if you board from the terminal down a jetway or you board from a bus or what. I see that there is Family Priority Boarding listed on their website but it doesn't specify an age for "young children." All other flights on vacation I purchased Priority Boarding but I didn't see the option to do so on this flight/airline. Anyone have any info as to whether we will be able to board in the first few groups at worst or how it works? I literally just can't remember and last time it was just me and my wife on the ATH JTR flight anyways.
Apr 10, 2022, 9:12 pm
#2569
Join Date: Aug 2008
Location: YXY
Posts: 3,506
Have just received the miles from a recent Air Canada flight in premium economy booked and clearly showing as N class on my AC issued ticket. I was expecting a 100% yield on this flight as stated on A3’s website. Unfortunately this sector seems to have credited in A class discount economy in my A3 account and only 50% miles have been credited. Anyone else had this issue and is there any recommended route to resolve? Thank you in advance.
Generally, Premium Economy is fraught with accrual issues, not just with AC. AC especially is very unreliable in accruals, in any booking class.
If someone else here has a better idea, I'll be happy to hear it!
Apr 11, 2022, 4:37 am
#2571
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,372
Been a while since I flew ATH to JTR on Aegean, scheduled for the A320. We are traveling with a 3yo and a 6yo. I can't recall if you board from the terminal down a jetway or you board from a bus or what. I see that there is Family Priority Boarding listed on their website but it doesn't specify an age for "young children." All other flights on vacation I purchased Priority Boarding but I didn't see the option to do so on this flight/airline. Anyone have any info as to whether we will be able to board in the first few groups at worst or how it works? I literally just can't remember and last time it was just me and my wife on the ATH JTR flight anyways.
As for priority boarding - yes, they are pretty consistent about allowing families with kids to board first and it works best if you approach the gate before boarding starts. Even if you board by bus, there will probably be at least three buses so being on the first one should be good enough, although most people will probably push ahead of you when you get to the aircraft).
Apr 11, 2022, 4:41 am
#2572
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,372
This page:
https://en.aegeanair.com/travel-info...e/add-baggage/
says it is "10 to 30 Euro" for domestic flights. Additional luggage prices are stated pretty clearly on the booking page so just make a dummy booking to check.
Apr 11, 2022, 5:23 am
#2573
Join Date: Feb 2019
Posts: 127
Well, if it varies, you'd have to tell us your route!
This page:
https://en.aegeanair.com/travel-info...e/add-baggage/
says it is "10 to 30 Euro" for domestic flights. Additional luggage prices are stated pretty clearly on the booking page so just make a dummy booking to check.
This page:
https://en.aegeanair.com/travel-info...e/add-baggage/
says it is "10 to 30 Euro" for domestic flights. Additional luggage prices are stated pretty clearly on the booking page so just make a dummy booking to check.
Apr 13, 2022, 3:12 am
#2574
Join Date: Mar 2019
Location: DK
Programs: A3 Gold, BA Silver
Posts: 869
I purchased PY "N" class on AC. My partner upgraded us to J using AC miles but I put my A3 FFN on BP. I have to request a manual missing mile claim and send in my boarding pass. I think the issue is that the boarding pass indicates J class and reservation is issued as PY. That's why the miles are not posted automatically. I was told it would take 10-15 business days for the miles to be posted.
Apr 13, 2022, 4:28 am
#2575
Join Date: Nov 2007
Programs: BA Gold, HHonors Gold
Posts: 52
You should try M&B customer service, but in my experience, they are not very forthcoming in such cases.
Generally, Premium Economy is fraught with accrual issues, not just with AC. AC especially is very unreliable in accruals, in any booking class.
If someone else here has a better idea, I'll be happy to hear it!
Generally, Premium Economy is fraught with accrual issues, not just with AC. AC especially is very unreliable in accruals, in any booking class.
If someone else here has a better idea, I'll be happy to hear it!
On a separate note, this has left me 400 tier points shy of gold so I bought 500 tier points today. They seem to have posted immediately and my ‘how to upgrade my tier’ counter has changed with the same ‘until’ date (and now with a target of 30k points?!) but it’s still showing as silver. Does it take a while for the system to change over? We have another flight in a few days and are hoping for *G by then. Thanks in advance for any advice.
Apr 13, 2022, 8:10 am
#2576
Join Date: Jul 2019
Posts: 1,320
Apr 14, 2022, 12:28 pm
#2577
Join Date: Mar 2022
Posts: 36
This is the same situation I'm facing now. It's shocking that A3 is not crediting the correct mileage based on fare basis on the ticket. No where on my ticket does it indicate "A" fare basis. This really discourages anyone from accruing miles on A3 when flying AC. Still waiting for my miles to be posted for a trip taken almost 3 weeks ago.
Apr 18, 2022, 9:08 am
#2578
Join Date: Nov 2017
Location: BRU
Programs: A3 *G & FB G
Posts: 640
Hi all,
Long time A3 *G member here but I have a newbie question about redemptions.
I wanted to book BAH or KWI-IST-TAS through Turkish Airlines business class.
The redemption table says 30K miles in C (one-way) from Middle East to Near East and Central Asia.
However, I get charged 55K miles in C (one-way). This is in line with the amount of miles necessary from Europe to Central Asia.
Does it mean, because my transit is Turkey and is counted as Europe, I will be charged the amount for Europe-Central Asia?
Long time A3 *G member here but I have a newbie question about redemptions.
I wanted to book BAH or KWI-IST-TAS through Turkish Airlines business class.
The redemption table says 30K miles in C (one-way) from Middle East to Near East and Central Asia.
However, I get charged 55K miles in C (one-way). This is in line with the amount of miles necessary from Europe to Central Asia.
Does it mean, because my transit is Turkey and is counted as Europe, I will be charged the amount for Europe-Central Asia?
Apr 18, 2022, 5:02 pm
#2579
Join Date: May 2008
Location: ARN
Posts: 3,471
I'm about 9000 miles short of an award that I'm planning to book in a month from now. As far as I can see, the cheapest way of getting those miles is to purchase them at a cost of EUR 225, but I'm really wondering if there's something that I've missed. Is there some other possibility of getting those miles cheaper? I'm based in Sweden and probably won't go abroad before I need those miles.
Apr 19, 2022, 1:08 am
#2580
Join Date: Nov 2017
Location: BRU
Programs: A3 *G & FB G
Posts: 640
I'm about 9000 miles short of an award that I'm planning to book in a month from now. As far as I can see, the cheapest way of getting those miles is to purchase them at a cost of EUR 225, but I'm really wondering if there's something that I've missed. Is there some other possibility of getting those miles cheaper? I'm based in Sweden and probably won't go abroad before I need those miles.
They allow transferring points to miles in a 3:1 ratio (+5000 bonus for each 60.000 points transferred).