All Award Miles gone (status miles still show) ...
Dec 23, 2014, 5:07 am
#1
Original Poster
Join Date: Sep 2014
Programs: A3*G
Posts: 114
All Award Miles gone (status miles still show) ...
... does anyone else have this issue? All was well a few hours ago. When I checked my account just now, award miles are shown as "zero". I created and activated a "together" account this morning - could this have contributed to the issue?
Dec 23, 2014, 5:51 am
#2
Join Date: Dec 2010
Programs: US CP, MR Plat, SPG Plat, HHonors Gold, National X
Posts: 917
Same here!
I believe that award miles are moved to a separate "together" account, but I haven't found where to track the balance yet!!
Check your account activity; it should show the transfer activity at the date you activated the Together account!!
I believe that award miles are moved to a separate "together" account, but I haven't found where to track the balance yet!!
Check your account activity; it should show the transfer activity at the date you activated the Together account!!
Dec 23, 2014, 7:35 am
#3
Join Date: Jul 2014
Location: DTW
Programs: Hyatt Globalist, Marriott Titainum, Hilton Diamond, IHG Platinum, Delta Diamond
Posts: 142
I freaked out about this too...
Aegean sends you an e-mail when you activate your together account. That account has its own member # and password. Look for that e-mail and it'll have all your pooled miles.
Aegean sends you an e-mail when you activate your together account. That account has its own member # and password. Look for that e-mail and it'll have all your pooled miles.