Mar 9, 2015, 6:33 am
Last edit by: Gnopps
*** MOD NOTE: Please do not remove ***
A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.
Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.
Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
Criteria
- You must be travelling on A3 or OA metal - codeshares are not included.
- The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
- Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
- All flights on the ticket must be on A3 or OA metal.
- There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
- One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
- Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.
Procedure
- Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
- If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
- You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
- If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
- in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.
- If you wish to upgrade one segment of a multi-segment trip (e.g. XXX-ATH-YYY) and there is availability on the leg you wish to upgrade, you may still have to be waitlisted due to married segment issues. The process of clearing the waitlist is somewhat confusing and may result in frustration due to the availability seeming to disappear but in reality, this may mean that the segments have been "unmarried" and the availability has been allocated to your reservation. See post 2272 and the update in post 2294 for more details.
Benefits
- No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
- This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
- Because the ticket books as a redemption, the free car hire is not included.
Mileage/segment earning
- You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
- The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.
Expiry
- The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
- It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
- On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.
BEWARE
- Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot. Update 18/08/2021: this appears to no longer be the case, as an upgraded ticket was changed and the underlying Economy fare was used for the upgraded segments. The coupon was "removed" from the old dates and "reapplied" to the new dates.
- Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
- If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
- Crediting upgraded segments to another program will likely fail, as it will be reported as I-class. It may be possible to retro-claim the miles.
Seat upgrade coupons
Apr 15, 2019, 11:37 am
#1921
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Hmm - it seems for this first time the upgrade with coupon won't work for me. It's T-2, and the Aegean webpage showed (only) 2 business class places available 2 days ago. Yesterday, it was 1 business, 1 economy. This morning, 1 business and 2 economy. And now only economy (no limits). I assume, 2 people got upgraded either with coupon or with the bidding process. Seems my coupon was too far below in the waitlist. And on top, they assigned me place 16B at checkin - so no more up front seats for M&B Gold anymore ?
A3 begins charging for advance seat reservations - limited discount for A3*G
Apr 22, 2019, 1:28 am
#1924
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *G, AF *S
Posts: 760
Apr 26, 2019, 9:11 am
#1925
Join Date: Jan 2011
Location: Mike Xray Papa
Programs: LH FF*, A3, EK, CX
Posts: 269
2 A3/OA coupons
I have 2 upgrade coupons will be expired by Nov2019. I would like to gift them to a fellow member who has booked flgiht qualified for upgrade. DM me for details.
Last edited by FlyingJazzy; Apr 26, 2019 at 9:18 am
Apr 27, 2019, 8:09 am
#1926
Join Date: Jan 2011
Location: Mike Xray Papa
Programs: LH FF*, A3, EK, CX
Posts: 269
Apr 27, 2019, 11:07 am
#1927
Join Date: Mar 2009
Location: GVA,OPO
Programs: BD the last decent FFP
Posts: 1,856
Used 6 vouchers over last week (3 different silver member vouchers being used)
3 different flights, 2 Pax each time. Called about a week ahead for each flight, got waitlisted for all, they all cleared 2 days before departure.
all calls were pretty efficient and quick
3 different flights, 2 Pax each time. Called about a week ahead for each flight, got waitlisted for all, they all cleared 2 days before departure.
all calls were pretty efficient and quick
May 16, 2019, 1:31 am
#1928
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,944
Im departing tomorrow, waitlisted still but no upgrade. Is there any issues if I OLCI now or should I wait?
I have allways had to wait list but this is the first time no upgrade at T24 😂
I have allways had to wait list but this is the first time no upgrade at T24 😂
May 16, 2019, 2:48 am
#1929
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Of my last 4 A3 flights on which I wanted to use upgrade coupons, 3 of them flew off with one seat empty in business class and me sitting close enough behind the curtain to know the seats were empty; and 1 had me end up in business class and earning business class miles without the upgrade coupon being used.
This week or next, I will try to redeem upgrade coupons for 2 A3/OA flights and see how it goes.
This week or next, I will try to redeem upgrade coupons for 2 A3/OA flights and see how it goes.
May 16, 2019, 3:09 am
#1930
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,944
Are people getting gate upgrades or are they all done ahead of time? Looking bad bad my flight as only 2 rows of business cabin and 2 seats blocked ... 3/4 flights cleared
May 16, 2019, 11:04 am
#1932
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,944
May 17, 2019, 1:18 am
#1933
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 913
For my 2 flights where I am waitlisted I have following:
1) 1 Flight I could choose business seats. Coupon is still in my account
2) 1 Flight gave error when sending my seat selection
Is the 1st flight then confirmed als upgraded? Or do you get a mail when you get the upgrade?
Thanks.
1) 1 Flight I could choose business seats. Coupon is still in my account
2) 1 Flight gave error when sending my seat selection
Is the 1st flight then confirmed als upgraded? Or do you get a mail when you get the upgrade?
Thanks.
May 17, 2019, 1:29 am
#1934
Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Miles+Bonus Gold
Posts: 664
for 1) open your booking on aegean then click Show details and if booking class is I then it was upgraded, but usually when the upgrade request clears the coupon is gone from your account.
May 17, 2019, 2:26 am
#1935
Join Date: Feb 2005
Programs: Miles and More
Posts: 155
Does requesting an upgrade with voucher only for one segment on a booking with connecting flights (e.g. Booking FRA-ATH-SKG, Upgrade request only for FRA-ATH) have an impact on upgrade availability. I always had more luck in having upgrade requests cleared for direct flights than for single upgrades on connecting flights. Possibly, thats only coincidence.
