Seat upgrade coupons

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Old Oct 1, 18, 3:38 pm   -   Wikipost
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A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.

Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A3 provides all Gold members with four vouchers for upgrade from Economy to Business. Silver members get two upgrade vouchers.

Criteria
  • You must be travelling on A3 or OA metal - codeshares are not included.
  • The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
  • Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
  • All flights on the ticket must be on A3 or OA metal.
  • There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
  • One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
  • Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.

Procedure
  • Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
  • If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
  • You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
  • If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
    • in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.

Benefits
  • No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
  • This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
  • Because the ticket books as a redemption, the free car hire is not included.

Mileage/segment earning
  • You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
  • The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.

Expiry
  • The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
  • It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
  • On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.

BEWARE
  • Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot.
  • Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
  • If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
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Old Dec 3, 14, 9:12 am
  #16  
 
Join Date: Oct 2009
Programs: SAS Diamond (*G), Marriott Titanium, Hilton Gold
Posts: 422
I have a booking in K, is that above S? It's Saver not Flex though.
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Old Dec 3, 14, 9:24 am
  #17  
 
Join Date: Jul 2005
Location: Here
Posts: 1,823
Upgrade Vouchers - Data Point

K is above S in the hierarchy. The hierarchy as I see it looks like this : CDZAIYBMHQVWOLKJESTUPGNXF - Fairly normal except a few examples where they buck convention : they use O for economy which is supposed to be star first redemption. And J is an economy class RBD, whilst A is a business class RBD. And F ... Is the last code
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Old Dec 3, 14, 11:33 am
  #18  
 
Join Date: Jun 2006
Posts: 4,668
Originally Posted by vd0t View Post
I have a booking in K, is that above S? It's Saver not Flex though.
K is fine even on a Saver ticket. (KNOBAGD) Fare basis for example.

I was not aware of a limit to when you can request an upgrade but you must request it minimum 24 hours before the flight.

For Business upgrades there needs to be (I) class available which is the same booking class as award tickets.
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Old Dec 3, 14, 3:02 pm
  #19  
 
Join Date: Nov 2014
Location: Nomad
Programs: A3*G, TK*G, UIA PremEY Silv, CX Silv, Hyatt Diam, , Skyteam Elite+,HH Diam, SPG Plat100, EK Silv
Posts: 1,291
As they explained me, we don't need to check the fare / class. We just need to call them before, check that they have avaibility for the upgrade and book a FLEX ticket (whatever the fare class is).

They confirm me the same : will be available next week.
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Old Dec 3, 14, 3:28 pm
  #20  
 
Join Date: Jun 2014
Posts: 83
Hey guys

First time gold here so I've got a basic question -
The 4 upgrade vouchers come with your star alliance gold card?
They are used to get business class seat when you have an economy ticket?

I assume they work on all star alliance partners / flights ?
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Old Dec 3, 14, 3:38 pm
  #21  
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Gold, A3 Gold
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Originally Posted by Hamlol View Post
Hey guys

First time gold here so I've got a basic question -
The 4 upgrade vouchers come with your star alliance gold card?
They are used to get business class seat when you have an economy ticket?

I assume they work on all star alliance partners / flights ?
They can only be used for Aegean flights. No partner flights
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Old Dec 3, 14, 3:42 pm
  #22  
 
Join Date: Jun 2014
Posts: 83
God damnit!
Can I give them away to people ?

I will never use them. I have recieved loads of help on this forum and if someone else can use them then I would gladly give them away
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Old Dec 3, 14, 3:59 pm
  #23  
 
Join Date: Oct 2009
Programs: SAS Diamond (*G), Marriott Titanium, Hilton Gold
Posts: 422
Unfortunately, it's only valid for the account member.
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Old Dec 3, 14, 5:07 pm
  #24  
 
Join Date: Dec 2007
Location: LON BCN SYD
Programs: A3 *G, BA Gold, former BD *G, OZ Diamond Plus *G, VA Gold, AA, DL, EK, QF, Amex
Posts: 1,070
Can they be used for companions on the same flight/booking or only for the account holder?
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Old Dec 4, 14, 12:11 am
  #25  
 
Join Date: Oct 2009
Programs: SAS Diamond (*G), Marriott Titanium, Hilton Gold
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Originally Posted by wyvern View Post
Can they be used for companions on the same flight/booking or only for the account holder?
The answer I got was no.
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Old Dec 4, 14, 12:27 am
  #26  
 
Join Date: Apr 2014
Posts: 66
The answer I got was unclear (slight language barrier). When I mentioned companion, she did start mentioning miles though, so I would err towards thinking that they can't be used for companions.

Couple more questions

1) I'm guessing an Aegean coded TK codeshare flight would not be upgradeable if it's Turkish metal?

2) This doesn't make a difference to me as I have more vouchers than I will use anyway but, out of interest, do you think that IST-ATH-FCO on one ticket is 2 vouchers or 1? Flight numbers are different for each leg but it is a single booking.
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Old Dec 4, 14, 1:29 am
  #27  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,339
Originally Posted by HiroshimaFlyer View Post
The answer I got was unclear (slight language barrier). When I mentioned companion, she did start mentioning miles though, so I would err towards thinking that they can't be used for companions.

Couple more questions

1) I'm guessing an Aegean coded TK codeshare flight would not be upgradeable if it's Turkish metal?

2) This doesn't make a difference to me as I have more vouchers than I will use anyway but, out of interest, do you think that IST-ATH-FCO on one ticket is 2 vouchers or 1? Flight numbers are different for each leg but it is a single booking.
1) I am not aware of codeshares between A3 and TK, but you are right, if there were you wouldn't be able to use your coupons.

2) This are (and counts) as two flights, thus two coupons will be required.
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Old Dec 4, 14, 6:53 am
  #28  
 
Join Date: Apr 2014
Posts: 66
Ah - perhaps not a codeshare. One of the 3 sectors on the Aegean Website when you book an FCO-ATH-SGK-IST flight is on Turkish. I assumed it was a codeshare but perhaps just a straight TK booking via the Aegean booking engine?
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Old Dec 4, 14, 8:06 am
  #29  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,339
Originally Posted by HiroshimaFlyer View Post
Ah - perhaps not a codeshare. One of the 3 sectors on the Aegean Website when you book an FCO-ATH-SGK-IST flight is on Turkish. I assumed it was a codeshare but perhaps just a straight TK booking via the Aegean booking engine?
Both ATH-SKG and SKG-IST (I guess that's the one on TK) flights are about 40 min. long. Spending money or coupons to upgrade them is a complete waste. The only difference would be a blocked middle seat and a much better (really!) snack. For the first leg (FCO-ATH), on the other hand, what can I say... The flight takes about 90 min., enough time to enjoy better food, a glass of wine and "space". I've never paid for business on that segment but if I can link my flight to a long haul (I always fly these in C) or if I get a free upgrade (twice in lots and lots of flights) i do enjoy it.
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Old Dec 4, 14, 12:13 pm
  #30  
Moderator: Avianca, Travel Photography, Travel Technology & USA
 
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Consolidating two threads

For housekeeping purposes, we're going to consolidate two threads on essentially the same subject, and change the title.
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