Seat upgrade coupons

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Old Oct 1, 18, 3:38 pm   -   Wikipost
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A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.

Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A3 provides all Gold members with four vouchers for upgrade from Economy to Business. Silver members get two upgrade vouchers.

Criteria
  • You must be travelling on A3 or OA metal - codeshares are not included.
  • The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
  • Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
  • All flights on the ticket must be on A3 or OA metal.
  • There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
  • One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
  • Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.

Procedure
  • Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
  • If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
  • You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
  • If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
    • in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.

Benefits
  • No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
  • This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
  • Because the ticket books as a redemption, the free car hire is not included.

Mileage/segment earning
  • You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
  • The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.

Expiry
  • The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
  • It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
  • On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.

BEWARE
  • Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot.
  • Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
  • If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
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Old Aug 10, 19, 1:47 pm
  #2011  
 
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *S
Posts: 201
Originally Posted by LPK956 View Post
However, it seems like nowadays upgrades clear only 2-3 days before the flight, so your silver member coupon will have expired after you turn gold and they will use whatever coupons you have available as a gold member.
That's not necessarily the case. You can check for an award ticket in business for the specific flight on the specific date, and if there is availability, it normally also means there is upgrade availability (at least for me this was 100% correct so far).
In that case, the upgrade immediately clears.
If you plan for a trip to Athens in the low season (like Nov or Jan), you should have a good chance to clear immediately.
jumpallover likes this.
Carpacchio is offline  
Old Aug 11, 19, 10:55 am
  #2012  
 
Join Date: Jan 2019
Location: PRG
Programs: KL Platinum, LA Black, A3 Gold, BA Silver, IB Oro
Posts: 276
Flight in less than 24 hours, no J for sale, upgrade with 2 coupons have not cleared yet. When trying to check in it allows to assign Y seats somewhere in the back. I guess out of luck when the J is not even for sale? I have been upgraded at the gate at ATH-CAI using voucher but the J was open for sale. Flying PRG-ATH tomorrow.
747jetter is online now  
Old Aug 15, 19, 12:36 am
  #2013  
 
Join Date: Aug 2008
Location: YYJ/YXY
Posts: 2,904
Originally Posted by LPK956 View Post
However, it seems like nowadays upgrades clear only 2-3 days before the flight
Now that explains a lot. I recently tried to upgrade flights more than two months in advance and was put on a waiting list of indeterminate length.
sokolov is offline  
Old Aug 15, 19, 4:37 am
  #2014  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,514
Not necessarily indeterminate: certainly not after your booked flight!
KLouis is offline  
Old Aug 15, 19, 11:03 am
  #2015  
 
Join Date: Sep 2017
Posts: 70
ATH - MAD January 2020.
upgraded with coupon in seconds.
romans likes this.
Chr04 is offline  
Old Aug 15, 19, 1:58 pm
  #2016  
 
Join Date: Sep 2018
Location: Bratislava, Slovakia
Programs: AA *G, FB *S, M+B *S
Posts: 48
did you call them for applying or how did you do that pls?
romans is offline  
Old Aug 16, 19, 1:59 am
  #2017  
 
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,022
Originally Posted by Chr04 View Post
ATH - MAD January 2020.
upgraded with coupon in seconds.
aww, not fair! I'm doing ATH-MAD in January and have been on the waiting list for months! (mine's on 8th btw - if you got upgraded on the same flight I'll be fighting you for that seat )
Knobbgb is offline  
Old Aug 16, 19, 3:17 am
  #2018  
 
Join Date: Sep 2017
Posts: 70
@romans i called them

@Knobbgb Mine is on 26th
Chr04 is offline  
Old Aug 16, 19, 4:45 am
  #2019  
 
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *S
Posts: 201
Originally Posted by Knobbgb View Post
(mine's on 8th)
Originally Posted by Chr04 View Post
Mine is on 26th
Well - one is very close to the heavy post-Christmas/New Year traffic, one is in the low period between mid Jan to mid Feb.
So more availability in the latter...
Carpacchio is offline  
Old Aug 16, 19, 8:32 am
  #2020  
 
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,414
Originally Posted by romans View Post
did you call them for applying or how did you do that pls?
isn’t calling the only option?
Houminer is offline  
Old Aug 16, 19, 8:41 am
  #2021  
 
Join Date: Sep 2018
Location: Bratislava, Slovakia
Programs: AA *G, FB *S, M+B *S
Posts: 48
yes it is, just wasn't sure but then I checked it properly.
romans is offline  
Old Aug 16, 19, 12:54 pm
  #2022  
 
Join Date: Jul 2005
Location: 39000ft
Posts: 349
if there is availability they upgrade you immediately. happened to me for ATH-FRA-ATH in November. If not, they waitlist you and usually it clears 2-3 days before. I had a BRU-ATH and all C seats were filled (it had at least 4 seats available in C before they cleared my request, so I am assuming that either they cleared more upgrade coupons or they had upgrade challenges)
jerry_greece is offline  
Old Sep 3, 19, 11:59 am
  #2023  
 
Join Date: Jan 2019
Posts: 61
First time trying to use the seat upgrade coupons. Although I can see award availability (MUC-SKG) on both Aegean and United database, the Aegean phone agent replied that there is no upgrade availability so I am placed on the waitlist. Travel is 2 months away, let's see how this play out.
bearchemist is offline  
Old Sep 12, 19, 3:52 am
  #2024  
Hilton 25+ BadgeMarriott 10+ Badge
 
Join Date: Feb 2004
Location: Netherlands
Posts: 2,997
Hi,

Anyone here have used the bookwithmatrix function to book a specific booking class (for upgrade with the vouchers)? I have to resort to this because I am trying to book bascially a sort of roundtrip (but < 24 hours) and the Aegean website does not support this.
I called them and they told me that the pricing is invalid - that I have to book them both as one ways (which is much more expensive)- however OTA are able to price it when I use the the function of bookwithmatrix. However the OTA website does not seem to show the booking class (I priced it away from the P,T,U classes).

Cheers!
nldogbert is offline  
Old Sep 12, 19, 11:41 am
  #2025  
:D!
IHG Contributor BadgeHilton Contributor Badge
 
Join Date: Sep 2012
Location: Aberdeen, Bella Vista and Croydon
Programs: BA Spire, Hilton *G, A3 Diamond, IHG Silver
Posts: 4,298
I usually manage to get Expedia to price up such itineraries that don't work on the A3 website, but you have to wait for other people to buy up the UPT tickets before you are able to book.
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