Seat upgrade coupons

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Old Oct 1, 18, 3:38 pm   -   Wikipost
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A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.

Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A3 provides all Gold members with four vouchers for upgrade from Economy to Business. Silver members get two upgrade vouchers.

Criteria
  • You must be travelling on A3 or OA metal - codeshares are not included.
  • The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
  • Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
  • All flights on the ticket must be on A3 or OA metal.
  • There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
  • One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
  • Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.

Procedure
  • Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
  • If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
  • You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
  • If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
    • in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.

Benefits
  • No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
  • This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
  • Because the ticket books as a redemption, the free car hire is not included.

Mileage/segment earning
  • You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
  • The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.

Expiry
  • The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
  • It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
  • On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.

BEWARE
  • Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot.
  • Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
  • If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
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Old May 17, 19, 6:39 am
  #1936  
Carlson Contributor Badge
 
Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Flying Blue Silver, Miles+Bonus Gold, BAEC Blue
Posts: 558
I requested months ago upgrade only for 1 leg of a multi leg reservation and got upgraded immediately (there was I availability).
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Old May 20, 19, 7:44 am
  #1937  
 
Join Date: Dec 2016
Location: WAW/BHX
Programs: SQ(*G), A3(*G), LH(*S), SK, BA; Hilton Diamond, Marriott Titanium, IHG Platinum
Posts: 1,538
I just logged in to check the status of my WAW-ATH-OTP RT in June. I used two coupons for the longer WAW-ATH segments and they’ve both gone through (now showing an I class booking alongside the original fare class bookings).
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Old May 21, 19, 4:42 am
  #1938  
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Gold, A3 Gold
Posts: 4,726
I think that means that you don't have a new e-ticket yet though. If your new ticket is issued you should have only the upgraded flight in the overview.
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Old May 21, 19, 1:01 pm
  #1939  
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Join Date: Jun 2016
Location: OTP/KRK
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Posts: 558
@Xandrios, he can see I for WAW-ATH and ATH-WAW legs and another booking class for ATH-OTP and OTP-ATH legs (will be shown as booking class I, X). if he is only waitlisted then will see flights WAW-ATH and ATH-WAW twice.
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Old May 22, 19, 4:00 am
  #1940  
 
Join Date: May 2019
Programs: Aegean Airlines, Lufthansa
Posts: 1
Does anyone have a voucher available that I could purchase? Looking to upgrade a flight from LIN-ATH on June 8th. It would be of really great help! Thank you so much!
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Old May 22, 19, 8:10 am
  #1941  
 
Join Date: Dec 2016
Location: WAW/BHX
Programs: SQ(*G), A3(*G), LH(*S), SK, BA; Hilton Diamond, Marriott Titanium, IHG Platinum
Posts: 1,538
Just to clarify, for the WAW-ATH segments I see an additional 'I' class entry alongside each of the original entries ('S' and 'T' class), so I do see WAW-ATH.For the ATH-OTP legs I didn't use any coupon and there is only the original booking shown.

So this means I still don't have the new e-ticket issued, yes? I'm a new *G in A3 since Feb 1 and this is the first time I've used an upgrade coupon (I failed to use the 2 coupons when I was *S due to my own incompetence/lack of planning).
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Old May 22, 19, 5:48 pm
  #1942  
 
Join Date: Mar 2018
Location: ARN, ATH
Programs: A3*G, SK*S (formerly SK*G)
Posts: 156
Originally Posted by yurtripper View Post
Just to clarify, for the WAW-ATH segments I see an additional 'I' class entry alongside each of the original entries ('S' and 'T' class), so I do see WAW-ATH.For the ATH-OTP legs I didn't use any coupon and there is only the original booking shown.

So this means I still don't have the new e-ticket issued, yes? I'm a new *G in A3 since Feb 1 and this is the first time I've used an upgrade coupon (I failed to use the 2 coupons when I was *S due to my own incompetence/lack of planning).
Correct. When the segment shows twice, both as I and as T (or whatever fare bucket your original ticket was booked into) it means that your upgrade request has been registered, and you have been waitlisted. Once/If your request clears, the segment shall appear once, only as I.
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Old May 22, 19, 9:57 pm
  #1943  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,350
Originally Posted by vborsche View Post
Does anyone have a voucher available that I could purchase? Looking to upgrade a flight from LIN-ATH on June 8th. It would be of really great help! Thank you so much!
You should be aware that having a coupon does not guarantee an upgrade!
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Old May 23, 19, 1:15 am
  #1944  
 
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 986
Originally Posted by KLouis View Post
You should be aware that having a coupon does not guarantee an upgrade!
He/she should also be aware that it's forbidden to solicit coupons here, as per the rules of Flyertalk! I'm suprised this hasn't been removed yet. In any case, nobody could actually sell the poster a coupon - they could only try to upgrade the flight for them, so there's no chance of being stuck with a purchased coupon which then cannot be used.
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Old May 27, 19, 11:52 pm
  #1945  
 
Join Date: Jan 2017
Posts: 17
Booked on May 4th for flights on June 8th and 10th (TXL-ATH-RHO and back), waitlisted the same day. Upgraded May 27th for all flights.
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Old May 28, 19, 1:26 am
  #1946  
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Location: SE1, London
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Outbound from LHR, upgrade did not clear. Others did get upgrade so assume they were ahead of me in booking priority (if such a thing exists). Did confirm at check in that we were on the list. Wondered if the OH’s special meal would have precluded a gate upgrade.

Return cleared about 60 hours before departure. The old segment disappeared from the app and our Y seats were removed though no corresponding C allocation was made until check in.

A3 C and Y continue as very good products, and still the best EU short haul carrier 👍
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Old May 28, 19, 6:10 am
  #1947  
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Join Date: Jul 2001
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Originally Posted by Swanhunter View Post
Outbound from LHR, upgrade did not clear. Others did get upgrade so assume they were ahead of me in booking priority (if such a thing exists). Did confirm at check in that we were on the list. Wondered if the OH’s special meal would have precluded a gate upgrade.

Return cleared about 60 hours before departure. The old segment disappeared from the app and our Y seats were removed though no corresponding C allocation was made until check in.

A3 C and Y continue as very good products, and still the best EU short haul carrier ��
When flying A3 isn't adding a lot of additional journey time to my trip between two cities in Europe, A3 is my default carrier of choice. A3 .

A3's upgrade process seems to be work as good as I could expect it to work, but I wish there were a way for people to put in the upgrade request online without involving a call to A3.
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Old May 28, 19, 8:10 am
  #1948  
 
Join Date: Dec 2016
Location: WAW/BHX
Programs: SQ(*G), A3(*G), LH(*S), SK, BA; Hilton Diamond, Marriott Titanium, IHG Platinum
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Originally Posted by East_and_West View Post


Correct. When the segment shows twice, both as I and as T (or whatever fare bucket your original ticket was booked into) it means that your upgrade request has been registered, and you have been waitlisted. Once/If your request clears, the segment shall appear once, only as I.
OK thanks. I just checked and it's still showing a double booking...but I have 3 weeks to go!
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Old May 29, 19, 4:54 am
  #1949  
 
Join Date: Sep 2011
Programs: IHG Platinum Ambassador, Marriott Gold, HHonors Diamond, Orbitz Platinum
Posts: 675
I just had a great experience using coupons for a July flight booked today TLV-ATH-MUC. Both segments cleared instantly on the phone and within minutes the PNR already reflected business and allowed me to select seats.
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Old May 29, 19, 2:37 pm
  #1950  
 
Join Date: Mar 2018
Location: ARN, ATH
Programs: A3*G, SK*S (formerly SK*G)
Posts: 156
Originally Posted by yurtripper View Post
OK thanks. I just checked and it's still showing a double booking...but I have 3 weeks to go!
Most likely you won't hear from them until 3 days before departure. If there is no immediate availability when you call, most upgrade requests clear between T-75 and T-50. But even if this doesn't happen, you may still get upgraded at a later time, even at the airport.
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