Seat upgrade coupons

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Old Oct 1, 18, 3:38 pm   -   Wikipost
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A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.

Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A3 provides all Gold members with four vouchers for upgrade from Economy to Business. Silver members get two upgrade vouchers.

Criteria
  • You must be travelling on A3 or OA metal - codeshares are not included.
  • The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
  • Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
  • All flights on the ticket must be on A3 or OA metal.
  • There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
  • One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
  • Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.

Procedure
  • Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
  • If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
  • You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
  • If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
    • in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.

Benefits
  • No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
  • This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
  • Because the ticket books as a redemption, the free car hire is not included.

Mileage/segment earning
  • You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
  • The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.

Expiry
  • The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
  • It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
  • On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.

BEWARE
  • Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot.
  • Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
  • If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
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Old Mar 27, 18, 2:15 pm
  #1636  
 
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 997
Originally Posted by jerry_greece View Post
Actually, I think that only P flex (the cheapest out of the U, T) is cheaper than S golight (S being the first class that allows upgrades in golight)
It depends on the price difference between P,U,T and S, which varies by route, date etc. and also on the length of the route, as the cost to go from GoLight to Flex varies by route length too. In general, I think you're right though.
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Old Apr 1, 18, 6:17 am
  #1637  
 
Join Date: Mar 2015
Location: GVA
Programs: A3 *G, LX *S
Posts: 189
Asked in January for 2 upgrades with my vouchers: GVA - ATH next week, and ATH - GVA mid of July. Both were initially waitlisted.

The one for summer cleared a month later (to my surprise), the one for next week cleared the famous 3 days before the flight (I had some doubts as it's the week before orthodox Easter).

Well done, Aegean !
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Old Apr 1, 18, 2:51 pm
  #1638  
 
Join Date: Sep 2010
Location: TLV (Nutbug!)
Programs: BA*G, A3*G
Posts: 789
Originally Posted by GBobon View Post
i tried to find info but without success, so im asking you guys.
1. if I have a 4 leg flight but only 2 vouchers, is it possible to choose which leg I want upgrade?
2. if I have a 4 leg flight and 4 vouchers, is it possible to upgrade only 2 (selected) legs out of 4 and to keep another 2 vouchers for another flights?

thank you
Worth noting that depending on your point of departure, A3 sometimes (say they have to) charge you business departure tax on the whole 2-leg journey, even if you only upgrade 1 leg. Sometimes that can make it quite costly, and given the new bid system, you would probably be better off to use that instead as it includes the tax.
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Old Apr 1, 18, 7:00 pm
  #1639  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,397
Originally Posted by frb98mf View Post
...A3 sometimes (say they have to) charge you business departure tax on the whole 2-leg journey, even if you only upgrade 1 leg...
Can you say concretely which airports you mean? Is this based on your own experience or "hearsay"?
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Old Apr 2, 18, 12:30 am
  #1640  
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Join Date: Jun 2016
Location: OTP/KRK
Programs: M&M FTL, Flying Blue Silver, Miles+Bonus Gold, BAEC Blue
Posts: 564
@frb98mf, good to know! @KLouis, someone reported as well this tax on in prev posts, AFAIK it was on a flight from CDG? maybe someone knows more about their biz class upgrade tax?
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Old Apr 2, 18, 7:17 am
  #1641  
 
Join Date: Nov 2017
Location: BRU
Programs: A3*G, FB Platinum, HH Diamond, IHG Spire Amb
Posts: 219
Originally Posted by GBobon View Post
@frb98mf, good to know! @KLouis, someone reported as well this tax on in prev posts, AFAIK it was on a flight from CDG? maybe someone knows more about their biz class upgrade tax?
I had to pay about €30 for a one way flight from Brussels to Athens.
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Old Apr 2, 18, 12:58 pm
  #1642  
 
Join Date: Jul 2005
Location: 39000ft
Posts: 331
Originally Posted by unusualtravelblog View Post
I had to pay about €30 for a one way flight from Brussels to Athens.
Are you sure? I have consistently been upgrading this route since the coupon joy started and never asked to pay a penny difference.
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Old Apr 2, 18, 1:59 pm
  #1643  
 
Join Date: Sep 2010
Location: TLV (Nutbug!)
Programs: BA*G, A3*G
Posts: 789
Originally Posted by GBobon View Post
@frb98mf, good to know! @KLouis, someone reported as well this tax on in prev posts, AFAIK it was on a flight from CDG? maybe someone knows more about their biz class upgrade tax?
Yes, me!
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Old Apr 3, 18, 9:50 am
  #1644  
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Gold, A3 Gold
Posts: 4,753
Originally Posted by jerry_greece View Post
Are you sure? I have consistently been upgrading this route since the coupon joy started and never asked to pay a penny difference.
I believe that the point here was that the route was something like BRU-ATH-TLV. The first leg was upgraded, but because the ticket involved TLV a higher tax was applicable. Even though the ATH-TLV segment was in economy. But I may be totally wrong, this is just from memory..
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Old Apr 5, 18, 11:03 am
  #1645  
 
Join Date: Nov 2017
Location: BRU
Programs: A3*G, FB Platinum, HH Diamond, IHG Spire Amb
Posts: 219
Originally Posted by jerry_greece View Post
Are you sure? I have consistently been upgrading this route since the coupon joy started and never asked to pay a penny difference.
100% sure.
I upgraded BRU-ATH-BEY with 2 coupons and the person on the phone told me I had to pay €30 because of some "premium tax" if you depart from BRU. Have I been scammed? Lol
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Old Apr 6, 18, 12:27 am
  #1646  
 
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 997
Originally Posted by unusualtravelblog View Post
100% sure.
I upgraded BRU-ATH-BEY with 2 coupons and the person on the phone told me I had to pay €30 because of some "premium tax" if you depart from BRU. Have I been scammed? Lol
Well, according to ITAmatrix, the taxes are exactly the same in each class. I checked BRU-ATH and BRU-ATH-TLV in case that made a difference. So I would contact them for clarification. The only A3 routes I'm aware of (although there are probably more) that charge extra tax for C class are LHR-ATH and CDG-ATH. Currently it's an extra 13.82 Euro from LHR and 10.14 Euro from CDG (again, data from ITAmatrix).
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Old Apr 6, 18, 9:07 am
  #1647  
 
Join Date: Nov 2017
Location: BRU
Programs: A3*G, FB Platinum, HH Diamond, IHG Spire Amb
Posts: 219
Originally Posted by Knobbgb View Post
Well, according to ITAmatrix, the taxes are exactly the same in each class. I checked BRU-ATH and BRU-ATH-TLV in case that made a difference. So I would contact them for clarification. The only A3 routes I'm aware of (although there are probably more) that charge extra tax for C class are LHR-ATH and CDG-ATH. Currently it's an extra 13.82 Euro from LHR and 10.14 Euro from CDG (again, data from ITAmatrix).
O well, I guess she meant it for Beirut Airport, which makes sense because I actually meant I upgraded BEY-ATH-BRU and had the opportunity to use the crappy Lounge in BEY.
I will let you know, I sent them a message.
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Old Apr 10, 18, 3:22 pm
  #1648  
 
Join Date: Jul 2007
Location: E
Programs: MSC (Miles Slut Club); Cunard- Diamond 300+; Princess- Elite 200+; RCCL- D Plus; QF LTG; CA P
Posts: 4,208
Update on my Upgrade coupon waitlist.

Just as Rome got the third goal against Barcelona and I was overly excited, my mobile got a notification of email informing me my FCO-ATH waitlist sector is cleared and now I am in Business. What a good timing!

Logged in to A3 app and see only 1DF is occupied with 2 rows of business class seats open. Will call A3 tomorrow to make sure ticketing is right.
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Old Apr 13, 18, 10:08 am
  #1649  
 
Join Date: Sep 2013
Location: San Francisco, CA & Bangkok (Home)/Lawrenceville & Switzerland (Boarding School)/Baltimore, MD (College)
Programs: DL DM, AL MVPG 75K, SQ Gold, BA Silver, HH Diamond, Hyatt Globalist, AB Gold, Hertz Pres Circle
Posts: 536
A3 newbie here, when you upgrade with coupons, does the tix become non mileage earning? I just tried to credit a flight, and A3 automatically came back and said L class (original class) was ineligible for mileage earning?
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Old Apr 13, 18, 11:43 am
  #1650  
 
Join Date: Nov 2017
Location: BRU
Programs: A3*G, FB Platinum, HH Diamond, IHG Spire Amb
Posts: 219
Originally Posted by Quinlanty View Post
A3 newbie here, when you upgrade with coupons, does the tix become non mileage earning? I just tried to credit a flight, and A3 automatically came back and said L class (original class) was ineligible for mileage earning?
L class with A3 should earn 100%. Upgrading with a voucher changes your class to I but you will be credited the booking class you have originally booked.
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