Seat upgrade coupons

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Old Oct 1, 18, 3:38 pm   -   Wikipost
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A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.

Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A3 provides all Gold members with four vouchers for upgrade from Economy to Business. Silver members get two upgrade vouchers.

Criteria
  • You must be travelling on A3 or OA metal - codeshares are not included.
  • The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
  • Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
  • All flights on the ticket must be on A3 or OA metal.
  • There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
  • One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
  • Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.

Procedure
  • Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
  • If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
  • You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
  • If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
    • in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.

Benefits
  • No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
  • This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
  • Because the ticket books as a redemption, the free car hire is not included.

Mileage/segment earning
  • You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
  • The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.

Expiry
  • The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
  • It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
  • On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.

BEWARE
  • Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot.
  • Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
  • If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
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Old Sep 3, 17, 10:54 am
  #1501  
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Gold, A3 Gold
Posts: 4,715
Originally Posted by Knobbgb View Post
If you actually wait until S class becomes available on your original day of travel you can "change" the ticket online to go on the exact same flight but in the new booking class, with the usual fees as already mentioned. So, no need to change your travel day.
Does that actually work? I have seen that as well but assumed it was a bug on the website.

Originally Posted by djjaguar64 View Post
[B][U]Fare Rules for Internet Economy Class Fares for International Flights between Greece and Cyprus, Italy, Austria, Germany, Hungary, Switzerland, Turkey, Israel, Poland, Czech Republic, Albania, Serbia, Bulgaria, Georgia, Lebanon, Romania and Jordan.

https://en.aegeanair.com/PlainConten...es&language=GB
I was under the impression that only one change fee would be required to change multiple legs in the booking. Is that no longer the case?
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Old Sep 3, 17, 9:13 pm
  #1502  
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Originally Posted by Xandrios View Post
Does that actually work? I have seen that as well but assumed it was a bug on the website.



I was under the impression that only one change fee would be required to change multiple legs in the booking. Is that no longer the case?
Thats a good question I guess it depends on how the ticket is structured.
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Old Sep 4, 17, 1:29 am
  #1503  
 
Join Date: Oct 2012
Location: PAS, Paros Greece
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Originally Posted by Xandrios View Post
Does that actually work? I have seen that as well but assumed it was a bug on the website.?
I didn't actually follow through to make the change but got as far as the credit-card entry screen. I can't see any reason why it wouldn't work. After all, it just means they get to take more money from you for the same seat on the same flight and changing booking classes is a perfectly valid thing to need to do - as this discussion proves.
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Old Oct 8, 17, 10:44 am
  #1504  
 
Join Date: Oct 2002
Location: PHL
Programs: AA EXP; A3 Gold; Marriott LPP Ambassador; Hyatt Globalist; IHG Plat; National VIP
Posts: 2,512
Waitlisted when there is availability

Flying JTR ATH CPH. ATH CPH shows I2, JTR ATH has no business. Agents insists I can't upgrade ATH CPH and the request needs to be sent to some other department. Currently on waitlist. Is that because JTR ATH is in the reservation? Does that make any sense?
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Old Oct 8, 17, 7:35 pm
  #1505  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 6,341
Originally Posted by asnovici View Post
Flying JTR ATH CPH. ATH CPH shows I2, JTR ATH has no business. Agents insists I can't upgrade ATH CPH and the request needs to be sent to some other department. Currently on waitlist. Is that because JTR ATH is in the reservation? Does that make any sense?
No, it does not. I'd have HUACAd, now you have to wait...
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Old Oct 9, 17, 4:43 pm
  #1506  
 
Join Date: Oct 2002
Location: PHL
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Posts: 2,512
They cleared an hour after request but no email was sent to confirm that, just noticed it went to I1 and called back and it was cleared. They sent new email reflecting upgrade at that point. Very strange but will know to HUACA next time they say it.
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Old Oct 10, 17, 2:08 am
  #1507  
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Gold, A3 Gold
Posts: 4,715
Are you saying you ended up with both legs upgraded, or, with only the international segment in business?
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Old Oct 10, 17, 11:45 am
  #1508  
 
Join Date: Oct 2002
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Originally Posted by Xandrios View Post
Are you saying you ended up with both legs upgraded, or, with only the international segment in business?
Just international as was intended
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Old Oct 16, 17, 7:45 am
  #1509  
 
Join Date: Dec 2009
Programs: A3*G, Marriott Gold, HHonors Gold, Radisson Rewards Gold
Posts: 609
I have some A3 flights booked for December to get my 4 segments done nice and early in my renewal year. I rang up to upgrade just the 2 international sectors using my 2 remaining coupons for this year and it was no problem at all. 1 flight was confirmed immediately and the other was waitlisted (which I knew would be the case before ringing). All done really quickly and efficiently as usual. I just have to hope that the waitlist clears now (and preferably before my voucher expires on 24th November )
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Old Oct 17, 17, 11:03 am
  #1510  
 
Join Date: Nov 2012
Location: TXL
Posts: 147
I was talking with A3 yesterday to upgrade an upcoming flight but it had to be put on the waiting list and an interesting thing came up.

The agent informed me that as of recently you can now use your upgrade at the check-in desks regardless of I class availability as long as there are any business class seats available on the flight. GoLight U,T,P fares are still excluded though.

Quite useful when I think of some times that my upgrades haven't cleared but business class was not full
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Old Oct 17, 17, 1:10 pm
  #1511  
 
Join Date: Dec 2009
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Thumbs up

Originally Posted by nikolask View Post
I was talking with A3 yesterday to upgrade an upcoming flight but it had to be put on the waiting list and an interesting thing came up.

The agent informed me that as of recently you can now use your upgrade at the check-in desks regardless of I class availability as long as there are any business class seats available on the flight. GoLight U,T,P fares are still excluded though.

Quite useful when I think of some times that my upgrades haven't cleared but business class was not full
Now that is interesting news. I shall certainly be enquiring about that in December if my upgrade doesn't clear. Thanks for the update.
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Old Oct 17, 17, 2:32 pm
  #1512  
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Originally Posted by gpb_croppers63 View Post
Now that is interesting news. I shall certainly be enquiring about that in December if my upgrade doesn't clear. Thanks for the update.
I wonder if check-in would enforce the same restrictions re: plating carrier and all-A3/OA tickets...
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Old Oct 18, 17, 4:06 am
  #1513  
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I am waitlisted for a flight Monday morning, so if this does not clear out I will definitely try this.
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Old Oct 18, 17, 4:20 am
  #1514  
 
Join Date: Nov 2012
Location: TXL
Posts: 147
Originally Posted by pewpew View Post
I wonder if check-in would enforce the same restrictions re: plating carrier and all-A3/OA tickets...
I can imagine that the same restrictions apply, since the agent on the phone told me that the U,T,P fares are still excluded.

Originally Posted by fransknorge View Post
I am waitlisted for a flight Monday morning, so if this does not clear out I will definitely try this.
Great - let us know if this worked.
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Old Oct 18, 17, 5:09 am
  #1515  
 
Join Date: Oct 2009
Location: AMS / ATH
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I'd also be curious if that means that you will be booked in C class; or, would they open up I space on-the-spot?
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