Claiming M&B Credit for TACA/LACSA/Avianca
 

Three weeks ago I flew a combination of TACA and LACSA on the itinerary LAX-SAL-LIM-SAL-LAX in S Class (100% credit to A3). Despite my A3 details being in the reservation, A3 has not credited my miles.

Anyone else having a long delay for TA/LR crediting to A3?

And I can't claim retro credit via the website because SAL is not listed as an airport on the A3 claim page.

Send an email :)

Probably IT teething issues for these new *A members.

Any updates ? I'm planning to fly SFO-SAL-CUN via TACA on D (150% credit on A3) and don't want to face any roadblocks here :(

SAL can be selected now
 

I contacted Aegean to add the airport code SAL since I am also trying to apply retro credit for a TACA airlines flight. I just submitted the request online so nothing has posted yet, but you can now select SAL on the drop down menu.

Had to fly SFO - FRA - DEL via LH on B on an emergency travel. B gives 150% on A3. So *G it should be, provided A3 credits the LH miles promptly. The BP shows A3*S.

Yes - today they finally responded to my e-mails*, with the response that SAL has now been added to their retro-credit engine. No credit yet, despite the e-mails having full details of the retro credit request, so I immediately logged the credit request as one would normally do on A3.

I don't see any roadblocks - just a slow update between new *A members and the A3 mileage programme. Unfortunately the IT team over there didn't quite fix the problem comprehensively. While SAL is now in their database, other TA/LR/AV airports are not - including the other TA hubs of SJO and GUA. :confused: Other *A newbie CM airports are also missing (notably PTY). :eek:

CUN is also not in their retro claim database!

*I also rang A3 twice, with both agents telling me that I would need to send an e-mail to the M&B address.

Well, since you know this, and they don't why not be a good citizen and send them a list of missing cities - it reduce your frustration in the long run.

I have this exact itinerary this week as well and am new to A3 but want my miles to post as i'll get elite status...I'll plan to save our boarding passes too

I sent in a request to add SJO as well. I haven't yet had any of my TACA/Lacsa flights post to A3 yet, but I was only able to do a retro claim a few days ago.

it's been about 10 days and no miles posting yet from all of my Taca flights...about to try to request credit soon...

Just to update my claim... it's been 5 weeks since I applied through the A3 retro claim tool, and still nothing. From reading other threads in this forum, it sounds like I should re-submit the retro claim.

So has anyone successfully obtained A3 credit from TA/LR/AV?

Hi there- same scenario! I flew BOG-MIA on Avianca in J on November 2nd... no dice... no credit still... I filed the claim but still nothing.
Have you written to Aegean as well?

Yes, three times now. All have been answered with "submit your claim via the retro-credit tool" :td:

update: mu wife's miles posted, she's now a Silver elite in Star which is pretty cool. I am still waiting on mine.

Same here. Two months now and NOTHING. With the number printed on the boarding pass.... doesn't bode well for the future....