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Please report your Star Alliance award redemption experiences

Old Mar 2, 16, 12:16 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sokolov
No YQ airlines/routes/countries

NZ, CM, AV, O6, NH, SQ, ET

UA:

All flights except from U.S to: ICN

AC:

Within North America

TPAC flights originated from Canada to:
Japan(NRT,HND,KIX), Australia(SYD,BNE)

For TPAC arriving to Canada:
YQ-free countries/cities (see below)
ex-Australia flights (SYD, BNE)

All TATL flights

List of YQ-free cities/countries:

Hong Kong (depart only)
Brazil (depart only)
Philippines (depart only)
Thailand (depart only)
South Korea (depart only)

For Japan:
Departing flights base on J class direct fights from NRT
Example: NRT-ZRH on LX, NRT-FRA on LH

No YQ: UA, AC, AI, NZ, ET, LO, ZH

Less then 20 Euros YQ: LH, SK, CA, OZ, BR, SQ, LX, TK

Greater than 20 Euros YQ: TG (94 Euros)

NH has less than 20 Euros YQ for most of it's destination

Arriving flights base on J class direct fights to NRT
Example: ZRH- NRT on LX, FRA-NRT on LH

No YQ: UA, AC, TG, NZ, OZ

Less than 20 Euros YQ: BR (14 Euros)

20 - 100 Euros YQ: SQ (20 Euros SIN-NRT, 26 Euros LAX-NRT), ET(95 Euros), CA (41 Euros), ZH (40 Euros)

Greater than 100 Euros: LH (246 Euros), AI (185 Euros), LO (177 Euros), SK (135 Euros), LX(262 Euros), TK (130 Euros)

Again, NH has less than 20 Euros YQ for flights arriving to NRT.


YQ + Fee for award flights, feel free to add more on the list (at the end of it) if you have made a recent redemption.

TK SFO-IST-TLV 237,90 Euro
LH SFO-FRA-TLV 376,76 Euro
UA&LH SFO-FRA(UA)-TLV(LH) 104,77 Euro
SIN-FRA (SQ) Y - 181,75 Euro
SIN-DEL(AI)-FRA(LH) J - 257,15 Euro
HKG-PEK-FRA (CA) J - 149,72 Euro
TPE-IST-FRA (TK) Y - 149,75 Euro
TPE-PEK-FRA (CA) J - 149,43 Euro
YYZ-SFO(AC)-TPE (UA) Y - 159,28 Euro
YYZ-PVG(AC)-TPE (BR) Y - 191,24 Euro
YYZ-PVG(AC)-TPE (BR) J - 227,41 Euro
FRA-YUL (AC) Y - 104,00 Euro
FRA-LHR(LH)-YUL (AC) Y - 182,00 Euro
FRA-YYZ-YUL (AC) Y - 142,99 Euro
FRA-LHR(LH)-YUL(AC) J - 187,00 Euro
BKK-HND (TG) Y - 111 Euros
CDG-PEK (CA) Y- 207,88 EUROS
CDG-PEK (CA) J - 298,44 EUROS
CDG-FRA-PEK (LH) Y - 209,13 EUROS
CDG-ICN-PEK (OZ) Y - 264,52 EUROS
CDG-ICN-PEK (OZ) J - 305,04 EUROS
CDG-TPE (BR) Y - 164,31 EUROS
CDG-TPE (BR) J - 204,90 EUROS
CDG-PVG-TPE (CA) Y - 189,99 EUROS
CDG-ICN(OZ)-TPE(TG) - 301,70 EUROS
FRA-MUC-YUL J (LH) - 355,90 Euros
FRA-CDG(LH)-YUL(AC) J - 170.00 Euros
AC Y: 188,37 Euro YYZ-PEK
AC J: 238,77 Euro YYZ-PEK
UA Y: 79,74 Euro YYZ-ORD-PEK
ATH-CAI-AUH (MS) Y - 148,07 EUROS
AKL-SIN (NZ) Y - 41,03 Euros
ORD-NRT (NH) Y,J,C - 44,17 Euros
ORD-NRT (UA) Y,J,C - 41,42 Euros
JFK - SIN- MEL (SQ) Y -789,00 Euros
ZRH - HKG (Y) LX - 260,06 EUR
ZRH-FRA-HKG (Y) LH - 281,33 EUR
NRT-ORD (Y) NH - 73,43 EUR
MNL-BKK-SIN (J) (TG) - 31,40 Euros
BKK-MNL (TG) (Y)- 84,76 Euros
MNL-SIN (SQ) (J) - 30,46 Euros
---2016----
HKG-FRA-BUD (LH) C - 114.24 Euros (all cost; one-way; as of 2016-Mar)
BKK-NRT (TG) J - 131.79 Euros
MIA-VIE-FRA (OS) C - 458.76 Euro*
* date change with same airline and route = 20 eur/pp
change route = 40 eur/pp (cancel and rebook)
same date but change to other airline = 40 eur/pp (cancel and rebook)
ARN-FRA-LAX (LH) C/F - 296.26 Euro (OW 276.26 YQ + 20 fee per person; booked in 2015)
YYC-DEN (UA) Y 101 euros with 20 booking fee
LIS-IST-GYD (TK) (J) 22k + 160 taxes one way [of these YR=98] [taxes were the same for LH+TP]
MNL-ADD-MXP (ET) (Y) - 11,47
MUC-CDG(LH)-TPE(BR) (J) - 210,05 Euro
MUC-LHR(LH)-TPE(BR) (J) - 249,80 Euro
MUC-HKG(LH)-TPE(BR) (J) - 334,08 Euro
MUC-IST(TK)-TPE(BR) (J) - 162,26 Euro
KIX-SIN-DPS J (SQ) - 95,23 Euro
NRT-SIN-DPS J (NH,SQ) - 93,45 Euro
YYZ-FRA-JNB Y (AC, SA) - 208,85 Euro
YYZ-FRA-JNB J (LH, SA) - 583,31 Euro
YUL-LAX-AKL J (AC, NZ) - 105,27 Euro
ICN-SIN-DPS Y (SQ) - 175,89 Euro
ICN-SIN-DPS J (SQ) - 200,08 Euro
YYZ-NRT Y (AC) - 57,21 Euros
PEK-YVR Y (AC) - 164,84 Euros
PEK-NRT-YVR Y, J (NH) - 181,26 Euros
DEL-YYZ - Y (AC) - 386,76 Euros
BNE-YVR - Y (AC) - 75,61 Euros
LCA-VIE-BKK-VIE-LCA J (OS) 580
YYZ-PVG - Y (AC) 182,83 Euros
YYZ-ORD-PVG - Y (UA) - 76,54 Euros
YVR-SFO-ICN - Y (UA) - 139,96 Euros
YVR-ICN - Y (AC) - 120,09 Euros
PVG-YYZ - Y (AC) 175,49 Euros
PVG-ORD-YYZ - Y (UA) - 51,45 Euros
CDG-MUC-HND - J (LH,NH) - 116,62 Euros
CDG-HND - J (NH) - 115,43 Euros
CMN-FRA-CDG - J (LH) - 189,00 Euros
ATH-FRA-RAK - Y (LH) - 161,16 Euros
ATH-FRA-RAK - J (LH) - 167,16 Euros
CDG-TPE-HKG - Y (BR) - 133,09 Euros
TPE-ICN - Y (OZ) - 46,00 Euros
YUL-ZRH-GVA - Y (LX) - 269,34 Euros
CDG-FRA-HND - J (LH,NH) - 160,65 Euros
CDG-MUC-HND - J (LH,NH) - 157,90 Euros
YUL-MUC-BKK - Y (LH,TG) - 344,40 Euros
YUL-IST-BKK - Y, J (TK) - 280,30 Euros
ADD-LAX - Y (ET) - 248,87 Euros
ADD-LHR-LAX - Y (ET, UA) - 169,36 Euros
ADD-IST-LAX - J (TK) - 291,38 Euros
TPE-IST-CDG - J (TK) - 218,91 Euros
TPE-SIN-CDG - Y (SQ) - 273,08 Euros
ICN-TPE-VIE - J (OZ,BR) - 52,94 Euros(total cost,flights in April 2017)
FRA-CPH - Y (LH) - 97,09
YYZ-LGA//JFK-JNB (Y) (AC,SA) - 288,62 Euros
YYZ-LGA//JFK-JNB (J) (AC,SA) - 332,00 Euros
YYZ-ADD-JNB (Y) (ET) - 302,79 Euros
YYZ-LHR-JNB (Y) (AC,SA) - 200,36 Euros
YYZ-LHR-JNB (J) (AC,SA) - 273,58 Euros
NRT-PEK-ADD (Y,J) (NH,ET) - 156,96 Euros
NRT-PVG-ADD (Y) (NH, ET) - 156,96 Euros
YYZ-LIM (Y) (AC) - 141,99 Euros
YYZ-SAL-LIM , Y (AV) - 72,03 Euros
YYZ-TPE-HKG (Y,J) (BR) - 78,89 Euros
YYZ-ORD-HKG (Y) (UA) - 99,61 Euros
YYZ-EWR-HKG (Y) (UA)- 99,61 Euros
ORD-CDG (Y) (UA) - 25,27 Euros
ORD-FRA-CDG (LH) - 373,00 Euros
GVA-FRA-LAX and return JFK-GVA (LH, LX) - 487,96 Euros
----------------2017------------------
GRU-FRA-TLL (F,J) (LH) - 103,60 Euros
YYZ-SFO (J) (AC) - 64,55 Euros
YVR-HKG (Y) (AC) - 83,46 Euros
HKG-ICN-OKA (Y) (OZ) - 54,47 Euros
CPH-PVG-AKL (J) (SK/NZ) - ~200
TXL-FRA-BKK-FRA-TXL (J) (LH/TG/TG/LH) - 252 Euros
SIN-HND (J) (SQ) - 42,88 Euros
ZRH-BKK-MEL (J) (TG) - 49.22
GVA-ZRH-YUL (J,Y) (LX) - 256,44
HKG-ICN (Y) (OZ) - 25.54
SIN-CPH (Y) (SQ) - 103,31
SIN-LHR-CPH (Y) (SQ,SK) - 103,31
FRA-CAI-SSH (C) (MS) - 177 EUR
FRA-IST-SSH (C) (TK) - 197 EUR
YYZ-DUB (J) (AC) - EUR68.11 (EUR48.11+EUR20 fee)
HKG-IST-GOT (J) (TK) - EUR110.71 (EUR90.71 + EUR20 fee; ticketed in Aug 2017; one-way)
SFO-TUS (Y) (UA) - EUR32,11 (EUR12,11 + EUR20 fee. Ticketed in Sep 2017; one way)
TUS-SFO (Y) (UA) - EUR31,85 (EUR11,85 + EUR20 fee. Ticketed in Sep 2017; one way)
TXL-IST-SIN/ BKK-ZUR-TXL (J) (TK/SQ/TG/LX) 231.74 + 20 fee
EWR-PDX (Y) (UA) - EURO 31.87
SIN-BKK-CDG (J) TG - 77,08
SIN-CDG (Y) SQ - 41,45
SIN-FRA-CDG (Y) LH - 252,39
SIN-IST (J) SQ - 41,53
SIN-IST (J) TK - 176,89
YUL-ZRH (J) - 360,72
----------------2018------------------
BKK-ARN-TLL (J) TG,SK - 92 (flights in 2019) online booking
BLZ-ADD-GRU (J) ET - 29.54 online
GRU-ZHR-LCY (J) LX- 30 online
YUL-LYS-VIE / VIE-GVA-YUL (J); 197 online (AC/OS)
HKG-IST-HEL (Y one-way on TK; flights in 2019) - 40,000miles plus EUR81.33, online booking (post #1635)
SIN-SFO (J) SQ - 43.6 online booking
----------------2019------------------
CPH-LIS-GIG (J) TP (46.5) online
BKK-PVG (J) TG - 64.67 online
LAX-ARN-HEL (J) SK - 12.50 online
CPH-LIS (Y) TP - (36,70) online
LAX-HND-LHR (F) NH - (151) online (flight in Apr2020)
HKG-TPE (J) BR (53.28) online (redemption in Aug 2019)
EZE-GRU (J) ET 61.60 online
EZE-GRU (J) TK 61.60 online
VIE-BKK-TPE-SFO (J) BR - 240.00 (YQ) + 60.99 (Taxes etc.) online (flight in summer 2020)
LAX-HND-LHR (F) NH - 135.82 (YQ) + 15.97 (Taxes etc.) online (flight in fall 2020)
LHR-HND-LAX (F) NH Round-Trip + 569.23 online pre-devaluation
AC CDG-YYZ-YYJ Euro 98.85 (Eco, 35k miles, oneway, booked Oct 2021, inlcudes Euro 36.- YQ)
SQ+TK REP-SIN-IST-NCE Euro 98.46 (Eco, 60k miles, oneway, booked Feb 2022 - inlcudes Euro 61.31 YR)
SQ+TK REP-SIN-IST-NCE Euro 102.18 (Eco, 60k miles, oneway, booked March 2022 - includes Euro 63.36 YR plus another 0.44 YR)
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Please report your Star Alliance award redemption experiences

Old Mar 1, 16, 11:00 pm
  #781  
Senior Mod and Moderator: Aegean Miles&Bonus and British Airways
 
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Spire Ambassador
Posts: 7,848
Originally Posted by djjaguar64
I have a question about Star Award Inventory for each airline.

I have to book 2 tickets in J from DPS to SIN and there is 1 seat available on the 11:55am in the Aeroplan program and 1 seat available in the M&B program. Does this mean that there are actually 2 seats available in total or only 1 for both programs?

In SQ's KF program there are 4 seats available in J available to its members.
You are seeing common, shared Starnet availability which anyone could grab. There is only a single seat.
NWIFlyer is offline  
Old Mar 2, 16, 4:52 am
  #782  
 
Join Date: Nov 2012
Location: Singapore
Programs: KF*G, Cathay Silver
Posts: 128
pretty seamless.

Redeemed ICN-SIN for 2 pax on SQ J. Seat availability seen by A3 is identical to the ones on my preferred date that are available on SQ krisflyer (saver level). All done over the phone within 10mins. Eticket issued via email within an hour.
yewgene is offline  
Old Mar 2, 16, 7:05 am
  #783  
FlyerTalk Evangelist
 
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,045
Originally Posted by NWIFlyer
You are seeing common, shared Starnet availability which anyone could grab. There is only a single seat.
Perfect got it. Thx ^
djjaguar64 is offline  
Old Mar 2, 16, 11:45 am
  #784  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,014
Originally Posted by yewgene
Redeemed ICN-SIN for 2 pax on SQ J. Seat availability seen by A3 is identical to the ones on my preferred date that are available on SQ krisflyer (saver level). All done over the phone within 10mins. Eticket issued via email within an hour.
How much tax + fee did you pay for that?
Jma12 is offline  
Old Mar 3, 16, 10:48 am
  #785  
 
Join Date: Nov 2012
Location: Singapore
Programs: KF*G, Cathay Silver
Posts: 128
Originally Posted by Jma12
How much tax + fee did you pay for that?
About 150+ euro per pax.
yewgene is offline  
Old Mar 3, 16, 3:31 pm
  #786  
 
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,132
MEX FRA OTP around 500 EUR in taxes. that was really expensive...
flymexico2010 is offline  
Old Mar 3, 16, 3:34 pm
  #787  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,014
Originally Posted by flymexico2010
MEX FRA OTP around 500 EUR in taxes. that was really expensive...
You porobably flew LH? They love to charge premium for award flights. Try UA or AC next time
Jma12 is offline  
Old Mar 6, 16, 3:29 am
  #788  
 
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,132
Originally Posted by Jma12
You porobably flew LH? They love to charge premium for award flights. Try UA or AC next time
Well I am aware that UA do not charge that crazy as LH but there is where the 1 stopover rule hits the game and and there is no way to get from MEX to OTP with one stop apart from FRA

So happy I forgot about this MM wonderful program years ago...
flymexico2010 is offline  
Old Mar 9, 16, 7:11 pm
  #789  
Suspended
 
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
I made an award booking using my Aegean miles, for a flight from ICN to NRT, with Asiana. 21k miles, and around 40 euros taxes.

There was a few flights in the morning I wanted, including some from GMP to HND, but they were all operated by A330 s, but there was one flight at 10am ICN - NRT operated by a 747-400 so i especially booked that flight, and was allowed to choose a seat in the First cabin, as they don't sell first, rather they let business pax choose a seat there.

Now I received an alert from Myflightsapp that the aircraft has changed to an A330. (On United website, still shows as A330)

Because of this, I would like to change to an earlier flight GMP to HND, due to convenience.

Will I be allowed to change free? The ticket is issued by A3, so I could only change through them, but I assume that at least on the phone they would probably not allow me.

Has anyone had an eperience like this.
benberg2013 is offline  
Old Mar 9, 16, 9:32 pm
  #790  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,360
They charge you € 20 for a ticket change. I changed two flights last year, they did it immediately after checking availability.

Last edited by KLouis; Mar 9, 16 at 9:40 pm
KLouis is offline  
Old Mar 9, 16, 11:37 pm
  #791  
Suspended
 
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Originally Posted by KLouis
They charge you 20 for a ticket change. I changed two flights last year, they did it immediately after checking availability.
Right, but I seem to remember some EU law that aircraft change is eligible for refund etc?
benberg2013 is offline  
Old Mar 10, 16, 4:17 am
  #792  
 
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,360
Originally Posted by benberg2013
Right, but I seem to remember some EU law that aircraft change is eligible for refund etc?
An aircraft change eligible for refund? Never heard of that; in contrast to you, I remember that if you read the fine print, conditions of sale state that the airlines retain the right of equipment sale.

It wouldn't make much sense anyway, as you'd have difficulties in defining the planes type/version, etc. For example, would an A320 be different from an A320neo? Where would you draw the line?
KLouis is offline  
Old Mar 10, 16, 5:19 am
  #793  
 
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,733
Originally Posted by benberg2013
Right, but I seem to remember some EU law that aircraft change is eligible for refund etc?
Change of operator would trigger a refund, but change of gauge does not entitle you to anything at all.

I'm willing to guarantee that if this change isn't worth 20 EUR to you, it's not going to be worth the hours on the phone arguing either. Just pay the change fee if you have to.
PVDtoDEL is offline  
Old Mar 10, 16, 10:51 am
  #794  
Suspended
 
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Originally Posted by PVDtoDEL
I'm willing to guarantee that if this change isn't worth 20 EUR to you, it's not going to be worth the hours on the phone arguing either. Just pay the change fee if you have to.
You are right.

And happy 6,000th post.
benberg2013 is offline  
Old Mar 11, 16, 7:24 pm
  #795  
 
Join Date: Sep 2007
Location: YYZ
Programs: TK*G, Marriott Gold, Hilton Diamond, IHG Plat
Posts: 664
A3 redemption on AC regional carriers?

I've been trying to use up my A3 miles for AC NA flights for months but it seems A3 could never see the AC flights that are readily available on AP and UA websites.

Eventually I realized whenever there is a leg operated by AC Express or Rouge, A3 cannot see any availability. The A3 agent told me that only AC mainline is Star Alliance and the rest are not according to their system....

Anyone else experienced the same?
Thanks.
ericw is offline  

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