Accor Plus rates on app

Old Sep 7, 19, 6:06 am
  #1  
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Join Date: Dec 2004
Location: MNL
Programs: CX MPC
Posts: 55
Accor Plus rates on app

I've noticed that it doesn't seem to be possible to obtain Accor Plus room rates when booking with the AccorHotels app. If you want the best member rates you need to book using a browser.

Am I doing something wrong or is this a known limitation of the app? I'm logged in using my Accor Plus member number and password.




Chris Blunt is offline  
Old Sep 7, 19, 7:47 am
  #2  
 
Join Date: Sep 2015
Programs: MH Enrich, Accor Plus Platinum
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I can get a+ member rate on app without issue.
can you show what you got on app vs web?
jiunsoh is offline  
Old Sep 7, 19, 8:39 am
  #3  
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Join Date: Mar 2017
Programs: accor plat, HH Gold
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Think ( not sure ) you have to go to the room choice menu to see prices.

I always book on laptop as can not see the small screen well on phone
hotel_user is online now  
Old Sep 7, 19, 8:42 am
  #4  
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Join Date: Dec 2004
Location: MNL
Programs: CX MPC
Posts: 55
Now I check again it seems that I do get offered the A+ rates. I don't know if there was some glitch on the booking system between the time I checked on the app and the time I looked again on a laptop.

But I still don't understand why it says "I cannot take advantage of a Members' Rate" (as shown above)
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Old Sep 7, 19, 9:47 am
  #5  
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Join Date: Mar 2017
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Members rate is sometimes not offered by the hotel. It is not dependant on your status.

There are numerous hotels that do not offer the members rate ( ie a discount of either 5% or 10% ) in addition to Accor Plus or Red Hot Rooms etc

Please correct if my understanding is wrong ....
hotel_user is online now  
Old Sep 7, 19, 5:56 pm
  #6  
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Join Date: Oct 2016
Location: ADL
Programs: LeClub AccorHotels / Accor Plus (Platinum), Qantas Frequent Flyer, Virgin Velocity
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Theres a chance that the "members rate" that is unavailable in this instance relates to the 5-10% discount that is offered for Le club members be default. I believe this discount is not offered in Asia Pacific, because there is Accor Plus.
Maelstrom is offline  

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