Reservation without membership number

Old Aug 30, 19, 7:46 am
Original Poster
Join Date: May 2019
Posts: 19
Reservation without membership number

Sorry for the newbie question. Just booked two stays online and found out that my membership number was not included in the reservation. What should I do to add the reservations to my membership account?
ftakak is offline  
Old Aug 30, 19, 9:05 am
Hilton 5+ BadgeAccor 10+ Badge
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: OW Ruby (BA), *A Gold (A3), Le Club Accor Silver, HHonor Gold
Posts: 2,336
Go to the manage booking part of the website/app and click on Add a booking. Moreover send an email to the properties with your card number and ask them to add it to the reservation.
fransknorge is online now  
Old Aug 30, 19, 6:44 pm
Join Date: Mar 2000
Location: AMS
Posts: 676
This happened to me earlier this year. For some reason my LCAH# was not in a booking made at Fairmont Makati.

I emailed them my account number and not only did they promptly add it to the reservation, they also pro-actively reduced 10% off the rate I'd booked because they saw I had Accor Plus
jiunsoh and ftakak like this.
R2 is offline  
Old Sep 1, 19, 4:22 am
Original Poster
Join Date: May 2019
Posts: 19
Thanks for the replies. Problem solved by emailing the hotels with reservation number and Accor number.
ftakak is offline  

Thread Tools
Search this Thread