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-   -   Staying the night before points expire - what happens? (https://www.flyertalk.com/forum/accor-all-accor-live-limitless/1975441-staying-night-before-points-expire-what-happens.html)

shuuy Jun 24, 2019 5:09 pm
Staying the night before points expire - what happens?
 
awardwallet says my points expire 1 July from non-activity (last hotel stay March 2018; I am Accor Silver)
I have a stay checking-in 30 June, checking-out 1 July

Will my (few) points be safe?

Goldorak Jun 24, 2019 7:02 pm
Originally Posted by shuuy (Post 31235850)
awardwallet says my points expire 1 July from non-activity (last hotel stay March 2018; I am Accor Silver)
I have a stay checking-in 30 June, checking-out 1 July

Will my (few) points be safe?
This is a very unsafe situation. You need to explain your case at check-out and tell them to post your points immediately, hoping they’ll do it which is never certain. Your chances to loose your points are quite high IMO.

bigmadden Jun 24, 2019 9:24 pm
Yeah, if you have more than 2000 points I'd highly recommend just using them for your upcoming stay or risk losing them.

Firsttime4me2 Jun 25, 2019 12:58 am
I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.

Maelstrom Jun 25, 2019 2:32 am
Originally Posted by Firsttime4me2 (Post 31236822)
I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.
In my experience, as long as your stay begins prior to the new year, and you do not have any back-to-back stays - it should all get posted in 2020 and count toward your 2020 balance.

R2 Jun 25, 2019 2:34 am
Originally Posted by Firsttime4me2 (Post 31236822)
I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.
I've stayed over the new year period for the last several years at Accor properties, the points always posted as per the check-out day, i.e. in the new qualification year. One scenario where you might have an issue is if you total stay consists of two or more consecutive bookings.

Goldorak Jun 25, 2019 6:00 am
Originally Posted by Firsttime4me2 (Post 31236822)
I have a similar situation, but in reverse. I have a 10 day stay over the new year period coming up where I would like my nights to count to my 2020 balance and not my 2019 balance, I don't think it will be an issue, however slightly concerned nether-the-less.
you need to checkout in 2020 and it will be OK.

shuuy Jun 25, 2019 4:22 pm
Originally Posted by Goldorak (Post 31236109)

This is a very unsafe situation. You need to explain your case at check-out and tell them to post your points immediately, hoping they’ll do it which is never certain. Your chances to loose your points are quite high IMO.
Could I book a different room using an award, and then cancel it (within cancellation terms) to then get the points back?

Goldorak Jun 25, 2019 4:26 pm
Originally Posted by shuuy (Post 31239471)
Could I book a different room using an award, and then cancel it (within cancellation terms) to then get the points back?
No.

shuuy Jan 11, 2024 10:29 pm
New experience - points expired 23 Dec. Stayed 26-29 Dec, and points still there.

nrouxel Jan 11, 2024 11:15 pm
Originally Posted by shuuy (Post 35901351)
New experience - points expired 23 Dec. Stayed 26-29 Dec, and points still there.
Are you Accor Plus ?


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