LCAH (ALL) / AFKL Flying Blue - enhanced partnership
#46
#47
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,040
Just received this on my LCAH account after my stay in Sao Paulo.
I think something is wrong... nothing on my FB account
I think something is wrong... nothing on my FB account
#48
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
- for the 1st eligible Accor stay, the correct number of miles have just posted today on my FB account (+ the 5XP but which are useless for me as LTPE/Club 2000 Ultimate as they are not UXP),
- but my 1st eligible AF flight has led to the same 0 Accor points line as you
#49
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Just learned that the "0 points line" we see on the Accor statement is for the 1 status night credited. You can see the "1 nuit" on the screenshot posted by Matmatlr. Note that this is not visible on the apps (you see 0 reward point and 0 status point and the 1 night is not displayed).
#50
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Dear members,
Thank you for your alert on this issue. I inform you that we are facing a delay to process the first Miles+Points transactions presented by Flying Blue after flights. These transactions are currently being processed and the situation should be resolved next week. In usual cases, I just wish to let you know that Rewards points related to your flights otr Miles reated to your eligible stays are credited within following 10 days on your Le Club AccorHotels or Flying blue accounts. We will keep you advised when the processing of the missing Rewards points will be completed.
Thank you for your trust and your Loyalty.
Kind regards,
Amy
Thank you for your alert on this issue. I inform you that we are facing a delay to process the first Miles+Points transactions presented by Flying Blue after flights. These transactions are currently being processed and the situation should be resolved next week. In usual cases, I just wish to let you know that Rewards points related to your flights otr Miles reated to your eligible stays are credited within following 10 days on your Le Club AccorHotels or Flying blue accounts. We will keep you advised when the processing of the missing Rewards points will be completed.
Thank you for your trust and your Loyalty.
Kind regards,
Amy
#51
hi guys. Had a response back from Accor customer service and they said that we can contact them if flying blue points are missing after a hotel stay.
#53
FlyerTalk Evangelist
Original Poster
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
There is no such thing as a free night (unfortunately ). You get 1 extra qualifying night credited to your LCAH account after your 1st Accor stay post offer registration and you get a 2nd extra qualifying night credited to your LCAH account after your first AF/KL eligible flight.
As you know, you can qualify for a status in LCAH by 2 ways : status points or status nights (except future Diamond status : status points only). Those 2 extra qualifying nights help you to reach/renew a status in case you qualify by number of nights. I hope it's clearer
#55
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Diamond, IHG Spire
Posts: 184
#57
#60
I think you get 5 xp when you stay at first hotel, then another 5 xp when you fly. This is basic explorer status I believe similar to classic Accor status I guess with little benefits. Then you move up the ladder accordingly.