Rate display now on daily basis in home currency
#1
Original Poster
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
Rate display now on daily basis in home currency
I searched for hotels in Bangkok and for the first time, the displayed rate is per night and in my home currency (USD). In the past, the rate displayed was for all room nights combined and in the search location's currency (in this case, THB). Accor is now consistent with the other hotel chains.
#2
Join Date: Aug 2006
Location: Vancouver, BC
Programs: UA MM *Gold, Accor Silver
Posts: 1,852
I have always had to change the currency from CAD to whatever the currency is for the country I am going to. IMO it should be quoting the currency in the hotels country, I find this annoying. What exchange rate is Accor using to do this? I always pay in the countries currency not my country of currency.
#3
I have always had to change the currency from CAD to whatever the currency is for the country I am going to. IMO it should be quoting the currency in the hotels country, I find this annoying. What exchange rate is Accor using to do this? I always pay in the countries currency not my country of currency.
#4
Join Date: Mar 2000
Posts: 938
I have always had to change the currency from CAD to whatever the currency is for the country I am going to. IMO it should be quoting the currency in the hotels country, I find this annoying. What exchange rate is Accor using to do this? I always pay in the countries currency not my country of currency.
#5
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,134
#6
Original Poster
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
You're right about currency, but I was referring to displaying the daily rate (as others do) rather than the previous total night cost.
#7
Really annoying. Another bug on the website, I’m sure changes have been made since the other day as people were unable to login.
When I search a uk hotel it displays in euros even though I’m in the uk and also my settings are set to GBP for currency using the menu options on the left hand side of the home page.
When I search a uk hotel it displays in euros even though I’m in the uk and also my settings are set to GBP for currency using the menu options on the left hand side of the home page.
#8
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,033
#9
Join Date: Mar 2016
Location: MEL
Programs: QF GA NZ WN. Accor+ Bonvoy IHC
Posts: 250
Really annoying. Another bug on the website, I’m sure changes have been made since the other day as people were unable to login.
When I search a uk hotel it displays in euros even though I’m in the uk and also my settings are set to GBP for currency using the menu options on the left hand side of the home page.
When I search a uk hotel it displays in euros even though I’m in the uk and also my settings are set to GBP for currency using the menu options on the left hand side of the home page.
#11
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
They are not the only ones as Radisson do the same but you are correct that most others don't. It is indeed very frustrating. I can understand their offering to switch to home currency if you want but not use it as default.
#12
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Dear members,
Thank you for the alert and sorry for this technical problem.
I confirm you that the service concerned is already informed and working to identify the cause of this anomaly in order to fix it.
I will keep you update of the evolution.
Thank you for your understanding and for your loyalty,
Best regards,
Amy
Thank you for the alert and sorry for this technical problem.
I confirm you that the service concerned is already informed and working to identify the cause of this anomaly in order to fix it.
I will keep you update of the evolution.
Thank you for your understanding and for your loyalty,
Best regards,
Amy
#13
Join Date: Mar 2009
Location: Sydney, Australia
Programs: VA Platinum, QF Lifetime silver (ex plat :(), Accor Gold, IHG Ambassador, PC Platinum, Starwood Gold
Posts: 809
Mine is always default Euros despite my bookings all being in Au$ or Asia. Really annoying to always have to change
#14
Join Date: Feb 2000
Location: New York, NY, USA
Programs: BAGold; AA3MMPlat; UA1MMGold; FBGold; MarriottAmb; AccorPlat; HHGold; ICPlatAmb; HyattDiscoverist
Posts: 4,378
Another member finding this an annoyance at best, a deception at worst. Exactly what FOREX rates do they use? Makes it difficult to compare their rates with those of other websites.
#15