ALL - Accor Live Limitless (to replace Le Club from 2020)
Sep 6, 2019, 1:13 pm
#498
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
The issue is these certs - as they have been communicated - is that they are for one night each. This makes them much less worthy than if they were for a stay (with a max nights limit say 5 or 7). This also makes them uncompetitive with the benefits other hotel programs offer to their top tier members.
At Marriott their SNA also good for 1 night. and for 50 and 75 nights stay you have the opportunity to get 5 SNA respectively with the total of 10 SNA / year.
There are no spend requirements for this so 75 nights stays at $35/ night will still net Bonvoyed people their SNA
Unfortunately the SNA is not guaranteed on booking. Their system supposedly check the availability of the selected suites/rooms from 5 days before arrival up to 2pm a day before arrival.
And also, not all properties participate in this.
What I can see from ALL, you can earn up to 12 / year which equal to 54000 status point (Around $24000 spending)
ALL also mentioned Booked in advance, guaranteed, which I assume that SNA can be requested at booking and it should be guaranteed.
Obviously we need further information on where this SNA can be used, and what room/suite this SNA clears into.
I agree the cost for SNA is on the high side, however if it works as promoted (guaranteed in advance) then it still fair enough.
Unfortunately, Accor upgrade policy is only for the next category room/suite, which is weaker than Bonvoy's upgrade to the best available room including select suites.
Granted, most of my upgrade at Bonvoy is just one category upgrade so far although I do have received much better upgrade up to hotel's specialty suites on few occasion.
So Bonvoyed people got (supposedly) higher chance to get their suite upgrades without using SNA.
And for other Diamond benefit, I have to say the offer is quite weak even though I would guess hotel supposedly treat Diamonds better but its not written on paper so most likely will be based on each properties policy.
Sep 6, 2019, 9:42 pm
#499
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
This “battle” was lost back in February, it seems. I am resigned to the fact that Accor simply wants Diamond guests who amass 26,000 Status Points irrespective of whether they stay 20 nights, or go out of their way to spend 200 nights per year in Accor hotels (not forced by their company).
But I am still disappointed that there is only one pathway. I have said before that I understand that Loyalty programmes are businesses to generate additional revenue. Accor could have set a profitable number of nights to achieve Diamond even if the particular guest only stayed in Ibis hotels and then received appropriate Ibis brand standard Diamond benefits.
Anyway, this is not to be.
Certainly I wouldn’t mind so much if staying in Premium and Luxury properties automatically meant more fun, better service, efficiency and management. But in my experience smaller, cheaper hotels with no marble floors and expensive artwork can offer me a far more enjoyable Stay providing they have excellent, loyalty focused GMs etc. But staying in lovely non-Premium/Luxury hotels with cheaper rates in Southeast Asia make it quite difficult to amass 26,000 points while some Premium and Luxury brand properties may have better hardware but poor customer service (personalised attention) due to poor management or insufficient staff or a few rather useless staff in key positions.
I am staying with Accor (Grand Mercure) at the moment and am still keeping an open mind for next year due to recent on the ground experiences despite the new ALL Award chart that makes Diamond look quite useless, especially if based in APAC.
Sep 6, 2019, 11:37 pm
#500
Join Date: Jul 2017
Programs: Accor Plus Platinum
Posts: 53
I'm not going to argue for or against the decision to make Diamond solely a revenue qualification, and whether one type of customer is more valuable to them, but if Accor had a system where you could earn Platinum with 60 nights and Diamond at 100 (rounding down, since 60 x (26,000/14,000) = 111), do you honestly think anybody would be motivated to spend an additional 40 nights with Accor beyond Platinum qualification (or even half that many), just to get 100 Euros worth of dining certificates? Since we're talking about someone qualifying on nights and not spend, they're not even getting the additional suite upgrade nights beyond the 2 that come with Platinum qualification. Who would ever do that? If you had 100 nights to spend somewhere, you'd get far better value getting status with some other chain. Unless Accor comes out with an announcement of some additional Diamond benefits which actually have some value, there is no incremental benefit to staying any nights beyond 60. I still maintain Diamond isn't worth it when qualifying on points. But on nights, there's even less reason to want to achieve it.
Sep 6, 2019, 11:54 pm
#501
Join Date: May 2018
Posts: 339
classic 25
silver 31
gold 37
platinum 44
Diamond 51/52
rewards points for 10 euro
gives you extra 15600/18200 points worth 320/360 euros at 260000 status points
but the amount of points needed for diamond it should be more then 52 points for 10 euro
A way for accor to give extra for diamond tier
greetings
cornelis
silver 31
gold 37
platinum 44
Diamond 51/52
rewards points for 10 euro
gives you extra 15600/18200 points worth 320/360 euros at 260000 status points
but the amount of points needed for diamond it should be more then 52 points for 10 euro
A way for accor to give extra for diamond tier
greetings
cornelis
Last edited by nkob; Sep 6, 2019 at 11:57 pm Reason: counting
Sep 7, 2019, 12:43 am
#502
Join Date: Jul 2014
Location: Saint Brieuc
Programs: HHonors, Accorhotel Platinium, Nordic Choice Platinium
Posts: 966
This “battle” was lost back in February, it seems. I am resigned to the fact that Accor simply wants Diamond guests who amass 26,000 Status Points irrespective of whether they stay 20 nights, or go out of their way to spend 200 nights per year in Accor hotels (not forced by their company).
https://www.phocuswire.com/AccorHotels-shines-a-light-on-its-revenue-management-approach-to-luxury
At the time of publication Accor has, give-or-take, 4300 hotels globally. Of these, just 210 are luxury hotels that fall under the Fairmont, Raffles and Sofitel umbrella, and yet they contribute over 40% of the global business volumes. “For every one luxury hotel, we get the same fees generated for roughly 17 economy hotels,”
Sep 7, 2019, 3:58 am
#503
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
https://www.phocuswire.com/AccorHotels-shines-a-light-on-its-revenue-management-approach-to-luxury
At the time of publication Accor has, give-or-take, 4300 hotels globally. Of these, just 210 are luxury hotels that fall under the Fairmont, Raffles and Sofitel umbrella, and yet they contribute over 40% of the global business volumes. “For every one luxury hotel, we get the same fees generated for roughly 17 economy hotels,”
At the time of publication Accor has, give-or-take, 4300 hotels globally. Of these, just 210 are luxury hotels that fall under the Fairmont, Raffles and Sofitel umbrella, and yet they contribute over 40% of the global business volumes. “For every one luxury hotel, we get the same fees generated for roughly 17 economy hotels,”
A very interesting article. Thank you for posting.
Sep 7, 2019, 4:54 am
#504
Suspended
Join Date: Jul 2019
Posts: 207
I know in Europe, ibis hotels have among the highest margins among Accor brands.
Obv, managers like to talk up revenues. More revenues (provided a certain minimum margin is achieved or exceeded) -> they manage a bigger business, have more responsibility -> better chance for the manager to move up the ladder.
So I think we should take such statements with a grain of salt.
Sep 7, 2019, 6:33 am
#505
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
- We would like worldwide all week free breakfast.
- We would like suite upgrade certs which cover not a night but a min of 3 or 5 nights.
What else would we want from Diamond?
- We would like suite upgrade certs which cover not a night but a min of 3 or 5 nights.
What else would we want from Diamond?
Sep 7, 2019, 7:32 am
#507
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,731
That could be tricky. Some of the hotels I stay at are 2 hours from the nearest airport. Airport shuttle is nice, but that might need some sort of geographic limit, such as 'on all city properties', or something similar, to be fair to more distant hotels.
Sep 7, 2019, 8:26 am
#509
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
Evening Amenity .... doesn’t need to be too flash ... brand appropriate .... small chocolate or fruit plate whatever ..... just as a small sign of recognition .... effort depending on hotel brand
Last edited by Kobetraveller; Sep 7, 2019 at 8:50 am
Sep 7, 2019, 9:54 am
#510
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
