Sofitel Legend Peoples Grand Hotel Xian Review

Old Dec 11, 18, 11:57 am
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Sofitel Legend Peoples Grand Hotel Xian Review

Sofitel Legend Peoples Grand Hotel Xian

Map| 2 Reviews | 100% Recommended

Sofitel Legend Peoples Grand Hotel Xian

319 Dong Xin Street Xian, CN 710004

Sofitel Legend Peoples Grand Hotel Xian Review (46 Photos)

Sofitel Legend Peoples Grand Hotel Xian

Check In

Check-in was at around 12 noon.We had booked a prestige suite for 2 nights from the 8th of December until the 10th of December 2018.

We were offered complimentry tea/coffee/juice or soft drink on arrival. 

This hotel only has 70 rooms/suites so the front desk is often not busy.

Upon walking through the front doors you turn left then left again which makes checking in a bit different as it is set up in to the side of one of the corridors.

After dealing with payments and deposits I enquired about the suite we would get. They seemed to have not communicated with the reservations and I was told an upgrade from the prestige suite was not possible. I told them that it had been sorted out and I knew they had very limited availability but would grant the upgrade to a Grand Prestige suite (They only have 2). So it was sorted but they were very nice about it.

No drink vouchers were offered but considering we had happy hours between 5:30pm and 7:30pm, Non alcoholic drinks from the bar at anytime (Platinum benefit), Free mini bar (1 time only no free replacements unless asked for and then it will be charged for.)

Also we were allowed to use the club lounge  (11th floor) in the regular sofitel (platinum benefit) at anytime it was open as well as their swimming pool.

Both hotels have a pool.

We were then escorted to the suite.

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Room

The room was very lovely on the 6th floor (highest floor with rooms/suites).98m squared.

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The welcome gift as i had already metioned in another thread.

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A good sized lounge room with fake fireplace. 

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Dinning room (didn't use it)

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Generous sized bathroom with 2 washbasins, a bathtub and the usual nicely done. Plenty of storage space.

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A guest bathroom. 

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Decent bedroom.

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Small kitchenette which had a sink and microwave with its door to the dinning room. I was told they were not allowed to have any oven or stove in the suites for safety reasons.

The lights automatically came on when you opened the door (no need to slot your card in to keep the lights on).

A mini bar as pictured.

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Service

Service was the strongest feature. My mother said it was almost too much for her to be waited upon. The butler service is not as evident as compared to the Sofitel Legend Amsterdam where you have a butler assigned to you a a few others but they are just as good and do their best to help you out or accomodate you.

 

Turndown service was down consistenly around 6-7pm both evenings and also left a nice snack (in the bedroom) as well as tea in the lounge for when we came back both night.

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House keeping was done in the late morning and they did a great job. Evian water was restocked 2 times per day (usually they left 5 bottles in the suite which was plenty).

 

The swimming pool at the legend while inside was still not warm enough considering the very cold weather outside the pool (26-28 degrees water temperature). Nothing too amazing here and no sauna or steam room unless you go to the spa. There are 2 small changing rooms it was a bit cold inside luckily my room had a heater which helped.

There was a gym but did not use it.

 

Dining

We opted to dine almost exclusively inside the 2 hotels with 2 options for drinks and food as mentioned before. There are some restuarants and I saw the reviews online which were not amazing but okay. 

So the pictures I have are for both nights. 

Happy hour at the Legend, 4 hot dishes each evening. Cold cuts, some cheese, suhi, salad, cakes and sandwiches. The makeshift lounge however was a little cold especially the first night when it was -8 outside.

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The sofitel club lounge we actually enjoyed more it was also warmer than the Sofitel Legend happy hour. Also more hot food options and similar cakes and cold foods. This lounge was also nearly always empty. Staff were very pleasent and even knew our names when we came in the first time as the other hotel let them know we could use it.

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Breakfast I unfortunately forgot to take pictures.

I can say it was very good quality. Service was great. 

They had 2 rectangular stations with hot food (10-12 dishes) an area near a cooking station (presume is was to cook noodles) and it had a small number of pastries next to it as well as some porridge (western and chinese styles) . 

2 stations had cold food and cereals and juices.

There was a made to order menu you could order from.

Waffles, pancakes, french toast (this was good), eggs and quite a few chinese hot food options.

They also had sparkling water you could ask for as it was not displayed.

 

 

Location

Location is inside the old city walls and very central. 

It was a 10-15 min walk to the muslim quarters, bell tower and drum tower. 

However with the temperature being below 0 degrees nearly all day and well below that at night we did not want to go much further. There were plenty of tourists  at these locations and some yummy street food like the chinese version of a hamburger which had line ups.

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The hotel is located with 3 other accor hotels within a square. Very convenient and only a 20-30 second walk to all the other 3.

 

The warriors is a good 1hr taxi ride (25USD using the meter). We however decided to take the more interesting way on the way back on the public city bus which was far more interesting and only cost 1 USD each adult (1hr 30mins and stops at the Xian railway station which is a 4-5 min taxi ride from the hotel). But it was great fun and everyone was friendly.

Overall

Our stay was lovely but pricey. We paid 3000rmb (aroud 450 USD) per night. I would recommend it but I am not sure the grand prestige is worth the extra amount they ask for. Next time i would likely just book either the grand premium room or premium room and get the upgrade from those and prices for the cheapest rooms was around 1700rmb per night. 

 

The quality of the room and service would set this apart from the regular Sofitel. The lounge at the regular sofitel was better than the happy hour. We would also consider the regular sofitel but we did not get to see the rooms. However best to say they are okay from the reviews online.

 

I asked if i could view some other rooms on the last day. The manager Danny (the other manager on the 1st day was called Daniel) was happy to show me 3 room types as the other rooms were fully booked out. 

Premium room (45m squared)

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Grand Premium room (60m squared)

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Presidential suite (220m squared)

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Sofitel Legend Peoples Grand Hotel Xian Review

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Old Dec 11, 18, 1:05 pm
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Excellent review, thanks!
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Old Dec 11, 18, 1:58 pm
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WOW !!! this is truly splendid. Thank you for this great review tris06
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Old Dec 11, 18, 5:56 pm
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Sensational, thanks for the review! You mentioned that you dined pretty much excusively within the hotels within the lounges at the two hotels and it seems you did not dine at the restaurants on-site - I assume the Happy Hour has enough variety and quality to fill up as a 'dinner'?

You also mentioned that the Lounge at the Legend is "makeshift". Are they renovating the normal one, and did they mention when kind of timeframe it would be before they were back in there?

My girlfriend and I will be in Xi'an for our anniversary next month and so I booked one night here (the standard Premium Room cost RMB 1000 + tax on the current sale), followed by two nights at the Grand Mercure next door. I will, of course, provide reviews for the stays.

Thanks again!
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Old Dec 11, 18, 7:41 pm
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Originally Posted by Maelstrom View Post
Sensational, thanks for the review! You mentioned that you dined pretty much excusively within the hotels within the lounges at the two hotels and it seems you did not dine at the restaurants on-site - I assume the Happy Hour has enough variety and quality to fill up as a 'dinner'?

You also mentioned that the Lounge at the Legend is "makeshift". Are they renovating the normal one, and did they mention when kind of timeframe it would be before they were back in there?

My girlfriend and I will be in Xi'an for our anniversary next month and so I booked one night here (the standard Premium Room cost RMB 1000 + tax on the current sale), followed by two nights at the Grand Mercure next door. I will, of course, provide reviews for the stays.

Thanks again!
When I mean make shift it is lobby bar where you would purchase drinks during the non happy hours. However as platinum you can get free drinks (non alcoholic)all the time that the bar is open. So it becomes an informal lounge that all residents can use during happy hour.

And so its not temporary it is for the long term.
The variety not sufficient by itself as there is only 4 hot dishes. However if your a platinium member then a short but cold walk to the Club lounge makes it a decent dinner as both nights the hot food in the 2 lounges was different.
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Old Dec 11, 18, 8:04 pm
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Thanks for the info, looks like we'll be migrating between the two lounges when we are there to sample everything, haha.
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Old Dec 12, 18, 2:30 am
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If you want to venture outside for dinner, I recommend Defachang (dumplings) and Haidalao Hot Pot (this one can be very fun). Both are an easy walk from the hotel: Defachang is at the Drum tower and Haidalao near the Hilton.
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Old Jan 12, 19, 2:33 am
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Sofitel Legend Peoples Grand Hotel Xi\'an: Review

Sofitel Legend Peoples Grand Hotel Xian

Map| 2 Reviews | 100% Recommended

Sofitel Legend Peoples Grand Hotel Xian

319 Dong Xin Street Xian, CN 710004

Sofitel Legend Peoples Grand Hotel Xi'an: Review (33 Photos)

Sofitel Legend Peoples Grand Hotel Xian

Thanks to tris06’s excellent review, my review will not double up on some of the things mentioned.

Location

There are four Accor hotels within the Renmin Square complex: Mercure, Grand Mercure, Sofitel and Sofitel Legend. The hotels are well located for access to the central train station, the Muslim quarter and the city wall. The nearest metro station is a one block walk.

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Check In

Both the front desk agents spoke very good English. A ‘check in welcome drink’ was offered and we were informed of our room upgrade. Drink vouchers were mentioned, but we never received them. As the room included one free mini bar and happy hour in the evening, we opted not to bother asking for the vouchers.

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Room

We received a one category upgrade from a Premium Room to a Grand Premium Room, which faced towards the rear of the hotel, towards the Grand Mercure hotel behind it. The rooms include 24hr butler service and almost all of the butlers spoke good English. All rooms include breakfast and the evening happy hour service and one free ‘complete’ mini bar. Like the Grand Mercure, the Legend’s rooms are wider than they are deep.

The rooms are wonderfully appointed. My partner and I were celebrating our anniversary and we received a lovely welcome gift.

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Each side of the bed features easy-to-access power points for charging devices.  Some tea, small sweets and biscuits were provided with turn down service.

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The closet is well stocked and even the slippers are of good quality! There was a suit bag provided in the closet, which the hotel was kind to let me take away without any charge, as the suit bag I was travelling with was in poor condition.

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The living area has a sofa, chair and working desk with chair. The TV is located between the bed and living area and does not feature a swivel base, meaning it is inconvenient to watch TV from either the bed or living room, as you need to carefully lift up and orient the TV for viewing.

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The room has two bathrooms. The smaller guest bathroom, with a toilet and sink, is located near the entranceway.

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The main bathroom, accessible from both the bedroom and the hallway/closet, has a standalone shower and a four-claw bath tub. Lanvin amenities are provided – I was expecting a Legend would provide Hermes. Some work is required on the seal of the shower door, as a large amount of water leaked onto the bathroom floor.

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Dining

Breakfast is included in each room rate, reducing the value for platinum members. Breakfast service features a few benches of buffet with a large selection of a-la-carte options for ordering. All of the a-la-carte dishes we ordered were very tasty. Toward the end of service, there was a few items on the buffet that were not replenished, which was a little disappointing.

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Happy Hour is also included in each room rate. Platinum members do also have the option of enjoying the happy hour at the Sofitel hotel opposite the Legend. As we planned to dine in the hotel’s restaurant that evening, we only ate at the Legend’s happy hour. The food was wonderfully presented, but absent of any hot food options, so you could likely not fill up sufficiently as a dinner. Drinks are ordered at the table and includes a range of wines, cocktails and mocktails.

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We dined in the restaurant for dinner, which serves Italian cuisine. Service provided by the staff was very good. My partner ordered the seafood spaghetti, which was very good. I ordered the potato gnocchi with blue cheese sauce. The gnocchi was drowned in the sauce, which meant the blue cheese was too overpowering. The cocktail was very good and the staff member suggested a French burgundy to go with my blue cheese sauce with a side of gnocchi, which was good.

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Check Out

A late 2pm check out was granted without hesitation. We likely would have been granted a later check out, but 2pm was what we required.

Check out was quick.

Overall

Compared to the other Accor options within the Renmin Square area, this hotel is significantly more expensive, but the standard of service and accommodation is leagues ahead of what we experienced at the Grand Mercure. We thoroughly enjoyed our stay at the hotel would wholeheartedly recommend it.

Sofitel Legend Peoples Grand Hotel Xi'an: Review

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Old Jan 12, 19, 5:03 am
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I noticed that the bathroom did not include the "good morning" or "good night" amenity bags. Maybe that is for suites only.

It is very rare to get Hermes at any Sofitel in China. They say it is because of supply issues. Not sure I really trust them.
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Old Jan 12, 19, 7:04 pm
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Originally Posted by tris06 View Post
I noticed that the bathroom did not include the "good morning" or "good night" amenity bags. Maybe that is for suites only.

It is very rare to get Hermes at any Sofitel in China. They say it is because of supply issues. Not sure I really trust them.
yes, those amenities were not present in the room.

I have received Hermes amenities in the suite at the Sofitel Shanghai Hongqiao, but from memory that is about all for the Sofitels in China.
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