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The CheatSheet - Your best tricks to get your benefits

The CheatSheet - Your best tricks to get your benefits

Old Sep 24, 18, 12:14 am
Original Poster
Join Date: Jul 2018
Posts: 12
The CheatSheet - Your best tricks to get your benefits

Hi there

What are your best tricks to get your benefits? Examples:

- mail your member number a couple of days in advance before you arrive and tell them your status again
- best phrases to get the benefits, even if they say they can't give it to you (e.g. no room available -> but I checked the reservations before I entered the hotel)
- ...
derfliegel is offline  
Old Sep 24, 18, 3:37 am
IHG Contributor BadgeMarriott Contributor Badge
Join Date: Apr 2006
Location: BNE
Programs: QF WP, VS Gold, IHG RA, A Club Plat.
Posts: 2,029
Pointless thread, about the only sure fire way of getting any benefits is to not book a French hotel , or book at Ibis Budget and complain about loyalty
markis10 is offline  
Old Sep 24, 18, 7:37 pm
Join Date: Apr 2008
Location: SIN
Programs: Carte Bienvenue
Posts: 112
Here are a few tricks you can use at the time of check-in (based on a few years working at a front desk):

- Be polite : Front desk people love to hear the following keywords : good morning/afternoon/evening, please & thank you.
- Everyone's time is important but maybe check-in is not the best time for that phone call. I you walk in while running a call and just throw your credit card and Le club card on the desk it may limit your chances of an upgrade.
- Use smart questions rather than asking : "Would you have a room on a high floor with a nice view ?" usually works better than "do you have my upgrade?"
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martin_paris is offline  

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