The CheatSheet - Your best tricks to get your benefits
Sep 24, 2018, 12:14 am
#1
Original Poster
Join Date: Jul 2018
Posts: 13
The CheatSheet - Your best tricks to get your benefits
Hi there
What are your best tricks to get your benefits? Examples:
- mail your member number a couple of days in advance before you arrive and tell them your status again
- best phrases to get the benefits, even if they say they can't give it to you (e.g. no room available -> but I checked the reservations before I entered the hotel)
- ...
What are your best tricks to get your benefits? Examples:
- mail your member number a couple of days in advance before you arrive and tell them your status again
- best phrases to get the benefits, even if they say they can't give it to you (e.g. no room available -> but I checked the reservations before I entered the hotel)
- ...
Sep 24, 2018, 3:37 am
#2
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Pointless thread, about the only sure fire way of getting any benefits is to not book a French hotel 
, or book at Ibis Budget and complain about loyalty
, or book at Ibis Budget and complain about loyalty
Sep 24, 2018, 7:37 pm
#3
Join Date: Apr 2008
Programs: ALL
Posts: 128
Here are a few tricks you can use at the time of check-in (based on a few years working at a front desk):
- Be polite : Front desk people love to hear the following keywords : good morning/afternoon/evening, please & thank you.
- Everyone's time is important but maybe check-in is not the best time for that phone call. I you walk in while running a call and just throw your credit card and Le club card on the desk it may limit your chances of an upgrade.
- Use smart questions rather than asking : "Would you have a room on a high floor with a nice view ?" usually works better than "do you have my upgrade?"
- Be polite : Front desk people love to hear the following keywords : good morning/afternoon/evening, please & thank you.
- Everyone's time is important but maybe check-in is not the best time for that phone call. I you walk in while running a call and just throw your credit card and Le club card on the desk it may limit your chances of an upgrade.
- Use smart questions rather than asking : "Would you have a room on a high floor with a nice view ?" usually works better than "do you have my upgrade?"