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Interesting platinum experience at ibis Amsterdam Centre

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Interesting platinum experience at ibis Amsterdam Centre

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Old Aug 17, 2018, 6:37 am
  #1  
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Interesting platinum experience at ibis Amsterdam Centre

I don't have much Accor experience, as I never had status until it was granted it through Fairmont.

However, I'm currently on a round the world trip, and have been staying at everything from ibis to Pullman to Fairmont.

I've been generally impressed.

However, this one was odd. We didn't book a room until we were on a train here (our plans are fluid so we're not booking ahead of time). Many places were sold out. Many were 500/night.

We opted for 200/night at the ibis Amsterdam Centre.

Check-in went smoothly, but when we got to our room, we suspected it was for wheelchair-bound people, for a couple reasons (right at the elevator, there are no ledges anywhere - even the the shower is just part of the bathroom with no tub or aepasepa area). But it was fine.

Then I noticed I didn't have my typical drink certificate.

We went downstairs, and because I was looking a likely lost, an employee came over. I asked where I could get my welcome drink. He asked if I had the card. I said no.

Some conversation ensued, he said I needed it, I asked how to get it, etc. He asked what room I was in.

"701"

He reacted as if he didn't believe me. I pulled out my keycard alip that had 701 written on it.

He said it was for invalids. He asked if the room was fine, or if we wanted another. Not wanting to move, I said it was fine.

He then walked us to the bar and got us a drink without needing the little card.

Anyway, just an interesting experience. No complaints really. I got what I paid for.
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Old Aug 17, 2018, 3:15 pm
  #2  
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Originally Posted by canadiancow
I don't have much Accor experience, as I never had status until it was granted it through Fairmont.

However, I'm currently on a round the world trip, and have been staying at everything from ibis to Pullman to Fairmont.

I've been generally impressed.

However, this one was odd. We didn't book a room until we were on a train here (our plans are fluid so we're not booking ahead of time). Many places were sold out. Many were 500/night.

We opted for 200/night at the ibis Amsterdam Centre.

Check-in went smoothly, but when we got to our room, we suspected it was for wheelchair-bound people, for a couple reasons (right at the elevator, there are no ledges anywhere - even the the shower is just part of the bathroom with no tub or aepasepa area). But it was fine.

Then I noticed I didn't have my typical drink certificate.

We went downstairs, and because I was looking a likely lost, an employee came over. I asked where I could get my welcome drink. He asked if I had the card. I said no.

Some conversation ensued, he said I needed it, I asked how to get it, etc. He asked what room I was in.

"701"

He reacted as if he didn't believe me. I pulled out my keycard alip that had 701 written on it.

He said it was for invalids. He asked if the room was fine, or if we wanted another. Not wanting to move, I said it was fine.

He then walked us to the bar and got us a drink without needing the little card.

Anyway, just an interesting experience. No complaints really. I got what I paid for.
I am Accor Plat, and this has happens to us on occasions when staying in Ibis Red / Styles - the reason is that the room is normally better located in the hotel and is bigger. You have been upgraded in a hotel where all the rooms are the same. You may be the highest status person in the hotel that night. We have no problems with this ( unless we are room blocking which I hope that we are not when checking in ) - Just show your "card" on your phone using the app if asked - one drink per guest in room ( ie 2 for a double room )
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Old Aug 18, 2018, 11:53 am
  #3  
 
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Yes, I had the same experience at Berlin Mitte (Novotel). Was a bit surprised at first and may have changed except that I was by myself. They did give me a drinks voucher though!
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Old Aug 18, 2018, 12:13 pm
  #4  
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But did the other staff seemed shocked you'd been put in a room for "invalids"?

It's not that I got the room. It was the reaction when I told another employee what room I was in.
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Old Aug 19, 2018, 9:37 pm
  #5  
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What is shocking in this thread is the...€200 for an Ibis
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Old Aug 20, 2018, 1:02 am
  #6  
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Originally Posted by Goldorak
What is shocking in this thread is the...€200 for an Ibis
Just Amsterdam in August
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Old Aug 20, 2018, 6:44 am
  #7  
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Cheap
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Old Aug 20, 2018, 6:54 am
  #8  
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Sorry forgot screen grab


Sorry forgot to attach.
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Old Aug 20, 2018, 6:58 pm
  #9  
 
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Strange !
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Old Aug 21, 2018, 12:24 am
  #10  
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Annoying !

We booked elsewhere and not as close

Must be our Platinum advantage lol
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