Sofitel Manila
May 19, 2018, 4:08 am
#2
Join Date: Oct 2012
Programs: Dynasty Frequent Flyer (Elite Plus),Accor Platinum
Posts: 1,866
According to the list of significant benefits you can expect is:
Welcome drinks on arrival.
Late check out (depending on availability).
Free wifi (This is for everyone these days usually anyway)
Things you cannot expect but you could always hope:
Room upgrade (If a hotel is overbooked on a certain room category that you booked then you would be more likely to get a room upgrade than non members or non elite members)
Welcome gift in the room. I think this is slightly more likely than a chance of a room upgrade.
Good news. Your staying at an Asian hotel so they are usually more likely to give benefits than say a European hotel where your chances would be close to 0 and you might even miss out on the expected benefits.
Welcome drinks on arrival.
Late check out (depending on availability).
Free wifi (This is for everyone these days usually anyway)
Things you cannot expect but you could always hope:
Room upgrade (If a hotel is overbooked on a certain room category that you booked then you would be more likely to get a room upgrade than non members or non elite members)
Welcome gift in the room. I think this is slightly more likely than a chance of a room upgrade.
Good news. Your staying at an Asian hotel so they are usually more likely to give benefits than say a European hotel where your chances would be close to 0 and you might even miss out on the expected benefits.
May 19, 2018, 7:59 am
#3
Join Date: Feb 2013
Location: SIN
Programs: BA, CX, SQ, Accor, IHG
Posts: 95
I have stayed there several times, but only because I’m an Accor plat.
ok public ares, but rooms are in need of modernisation.
Last trip to Manila I stayed at the nearby Conrad and it was miles better.
ok public ares, but rooms are in need of modernisation.
Last trip to Manila I stayed at the nearby Conrad and it was miles better.
May 19, 2018, 11:19 am
#4
Original Poster
Join Date: Jul 2016
Programs: Avios, Emirates Skywards
Posts: 45
According to the list of significant benefits you can expect is:
Welcome drinks on arrival.
Late check out (depending on availability).
Free wifi (This is for everyone these days usually anyway)
Things you cannot expect but you could always hope:
Room upgrade (If a hotel is overbooked on a certain room category that you booked then you would be more likely to get a room upgrade than non members or non elite members)
Welcome gift in the room. I think this is slightly more likely than a chance of a room upgrade.
Good news. Your staying at an Asian hotel so they are usually more likely to give benefits than say a European hotel where your chances would be close to 0 and you might even miss out on the expected benefits.
Welcome drinks on arrival.
Late check out (depending on availability).
Free wifi (This is for everyone these days usually anyway)
Things you cannot expect but you could always hope:
Room upgrade (If a hotel is overbooked on a certain room category that you booked then you would be more likely to get a room upgrade than non members or non elite members)
Welcome gift in the room. I think this is slightly more likely than a chance of a room upgrade.
Good news. Your staying at an Asian hotel so they are usually more likely to give benefits than say a European hotel where your chances would be close to 0 and you might even miss out on the expected benefits.
May 19, 2018, 2:57 pm
#5
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
May 19, 2018, 9:25 pm
#6
Join Date: Oct 2017
Posts: 129
Don’t expect anything extra in terms of service. A lot of the staff appear tired and aloof, probably because they’re fed up of dealing with so many people. Expect very long queues at reception during peak periods (if you booked a club room you can ask to check in and check out upstairs). Pool area is nice but packed with families, screaming children, screaming mothers, etc. The experience at Conrad is superior, but even better at Solaire.
I suppose at the end of the day it will depend on your personal standards and expectations of luxury. In my opinion, the hard product is 4 star, the service is 3 star, and the crowds make the experience feel very 3 star.
I suppose at the end of the day it will depend on your personal standards and expectations of luxury. In my opinion, the hard product is 4 star, the service is 3 star, and the crowds make the experience feel very 3 star.
May 19, 2018, 9:56 pm
#8
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Welcome drink can also be considered as vip treatment 🤣
May 25, 2018, 11:29 am
#9
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hello skyscan,
A VIP treatment calls now Welcome Amanity and it's available only for Gold members.
You can find more informations in the link below:
https://www.accorhotels.com/en/leclu...benefits.shtml
You have to clic to each status to see a list of privileges.
So you have to choose a Silver status to see what you are supposed to have.
Best regards,
Amy
A VIP treatment calls now Welcome Amanity and it's available only for Gold members.
You can find more informations in the link below:
https://www.accorhotels.com/en/leclu...benefits.shtml
You have to clic to each status to see a list of privileges.
So you have to choose a Silver status to see what you are supposed to have.
Best regards,
Amy
May 25, 2018, 12:08 pm
#10
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
service and executive lounge at the Sofitel, as well as the pool, spa and restaurant are light-years ahead of the Conrad...
May 25, 2018, 12:15 pm
#11
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
Don’t expect anything extra in terms of service. A lot of the staff appear tired and aloof, probably because they’re fed up of dealing with so many people. Expect very long queues at reception during peak periods (if you booked a club room you can ask to check in and check out upstairs). Pool area is nice but packed with families, screaming children, screaming mothers, etc. The experience at Conrad is superior, but even better at Solaire.
I suppose at the end of the day it will depend on your personal standards and expectations of luxury. In my opinion, the hard product is 4 star, the service is 3 star, and the crowds make the experience feel very 3 star.
I suppose at the end of the day it will depend on your personal standards and expectations of luxury. In my opinion, the hard product is 4 star, the service is 3 star, and the crowds make the experience feel very 3 star.
both Hotels have a lot of families, including loud kids on weekends, but the Sofitel pool area is significantly larger, so you can still escape the noise - you can't at the Conrad. The pool area there is small, no views and no area away from pool to relax...
The Conrad was built in a budget and it's starting to show in the rooms. Most of the Sofitel rooms have been renovated.
May 31, 2018, 5:00 am
#12
Join Date: Aug 2016
Location: London
Programs: Accor, BA Exec, Lidl gold card
Posts: 14
Have only stayed there twice (last stay June 2017) but have always found the service great, if a little Frank Spencer. On first stay the bell boy had obviously taken a well earned lean against some wet paint which was all up his back and on second stay the elegant lady offering me a very pleasant welcome drink nearly threw it at me as she tripped over her dress. Thankfully no one was hurt (including the drink). The dining experience is great - after landing from LHR and checking in I'm straight down and it never fails to impress.
Jun 4, 2018, 10:37 am
#13
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
I am at this hotel now. I was quite surprises when I entered the room and found the room has no bath tube.
I was told this is the newly renovated room at 6f, it is a prestige club room I was told. End up decided to move to the non renovated room at 10f as I badly need the bath tube after flying more than 24 hours;(
So soon all the room (except suite) will not have a bath tube. Is this hotel will be downgraded to Pullman soon?
I was told this is the newly renovated room at 6f, it is a prestige club room I was told. End up decided to move to the non renovated room at 10f as I badly need the bath tube after flying more than 24 hours;(
So soon all the room (except suite) will not have a bath tube. Is this hotel will be downgraded to Pullman soon?
Last edited by lingua101; Jun 6, 2018 at 9:50 pm
Jun 6, 2018, 9:53 pm
#14
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Live in Manila and have stayed at both properties multiple times and disagree. The staff at the Sofitel is much more professional, better trained and more friendly in average; service at the club lounge is exceptional. I recommend to pay for a club room, if you are not Accor Platinum - it's worth it, as you can also have breakfast at Spirals, which is an expensive treat otherwise...
both Hotels have a lot of families, including loud kids on weekends, but the Sofitel pool area is significantly larger, so you can still escape the noise - you can't at the Conrad. The pool area there is small, no views and no area away from pool to relax...
The Conrad was built in a budget and it's starting to show in the rooms. Most of the Sofitel rooms have been renovated.
both Hotels have a lot of families, including loud kids on weekends, but the Sofitel pool area is significantly larger, so you can still escape the noise - you can't at the Conrad. The pool area there is small, no views and no area away from pool to relax...
The Conrad was built in a budget and it's starting to show in the rooms. Most of the Sofitel rooms have been renovated.
But I have to say, sadly the new renovated room has no more bath tube. The remove the bath tube and replace is with the shower and they now have a long vanity area. So there is a small gap between the shower cubicle and the wall.
Jun 15, 2018, 1:16 am
#15
Join Date: Dec 2014
Posts: 4
I have stayed at the Sofitel Manila around 200 nights over the past 8 years and the rooms on the 6th floor are indeed Club rooms. The rooms on the 10th floor are also Club rooms and, even though not renovated in over a decade, I prefer them. To the best of my knowledge, the rooms on the 9th and 10th floors are the only rooms that ever had tubs; all other rooms have only ever had showers.
Regardless, it seems the hotel was good enough to upgrade you!
Regardless, it seems the hotel was good enough to upgrade you!