Accor Business Plus discount not correct
#1
Original Poster
Join Date: Jan 2015
Location: Cheshire
Programs: BA, Accor, Hilton, ITA
Posts: 376
Accor Business Plus discount not correct
Hi,
I've seen a couple of threads about this Business Plus Scheme. I decided to join up last night, as after the VAT exception when you checkout the Card (via my Ltd company) it worked out at around £123 for a year. It'll basically pay for itself after 2 stays at the Sofitel at Heathrow. Anyhow......
It clearly stated that for Sofitel you get 20% Off all rates, and at Novotel 20% off Fully Flexible. I was already getting a 5% discount with Gold status, so I've already taken this into account when I log into my profile I now see 'Business Plus' rates. But Based on the public rates (when not logged in) I'm only seeing a -15% discount. Which is not what I was expecting. As an example below.
Anyone got any in sights into this? It's not 20% off the base rates from what I can tell. This is stated here https://www.accorhotels.com/gb/suppo...rd-offer.shtml
Stay for 3 Nights from May 8 to May 11 in Double Room.
SOFITEL HEATHROW:
Not Logged in (Public Rate) £512 Non Flexible
Logged in Business Plus £435.20 (This is only -15%)
Not Logged in(Public Rate) £587 Fully Flexible
Logged in Business Plus £498.95 (This is only -15%)
NOVOTEL HEATHROW T123
Not Logged in (Public Rate) £330 Fully Flexible
Logged in Business Plus £280.50 (This is only -15%)
I've seen a couple of threads about this Business Plus Scheme. I decided to join up last night, as after the VAT exception when you checkout the Card (via my Ltd company) it worked out at around £123 for a year. It'll basically pay for itself after 2 stays at the Sofitel at Heathrow. Anyhow......
It clearly stated that for Sofitel you get 20% Off all rates, and at Novotel 20% off Fully Flexible. I was already getting a 5% discount with Gold status, so I've already taken this into account when I log into my profile I now see 'Business Plus' rates. But Based on the public rates (when not logged in) I'm only seeing a -15% discount. Which is not what I was expecting. As an example below.
Anyone got any in sights into this? It's not 20% off the base rates from what I can tell. This is stated here https://www.accorhotels.com/gb/suppo...rd-offer.shtml
Stay for 3 Nights from May 8 to May 11 in Double Room.
SOFITEL HEATHROW:
Not Logged in (Public Rate) £512 Non Flexible
Logged in Business Plus £435.20 (This is only -15%)
Not Logged in(Public Rate) £587 Fully Flexible
Logged in Business Plus £498.95 (This is only -15%)
NOVOTEL HEATHROW T123
Not Logged in (Public Rate) £330 Fully Flexible
Logged in Business Plus £280.50 (This is only -15%)
Last edited by cheshirepete; Apr 27, 2018 at 2:41 am
#2
Join Date: Oct 2013
Location: London, UK
Programs: Le Club Accor: Plat, HHonors Gold, Marriott/SPG: Gold, AMEX Platinum
Posts: 112
I'm having the same issue, I recently jumped on the band wagon and bought the business plus since I stay with Accor about 10 nights a month on average. (also have my own LTD business) After signing up I only see a 5% discount on non flexible rates compared to public fare. And on fully flexible like you I'm only seeing 15% discount from the public fare.
#3
Original Poster
Join Date: Jan 2015
Location: Cheshire
Programs: BA, Accor, Hilton, ITA
Posts: 376
Interestingly buried in their FAQs section it now says 15%. Yet much of the sign-up literature and the link I posted above says 20%. I suspect it was 'downgraded' at some point and they didn't update all their links correctly.
https://businesstravel.accorhotels.c...ns/index.shtml
Benefit from the following discounts at more than 2,700 AccorHotels properties worldwide:
Whereas on their sign up page it says 20% https://www.accorhotels.com/gb/suppo...rd-offer.shtml
You benefit from the following discounts at over 2,700 AccorHotels hotels around the world :
https://businesstravel.accorhotels.c...ns/index.shtml
Benefit from the following discounts at more than 2,700 AccorHotels properties worldwide:
- Sofitel: 15% off all room rates (may be subject to certain conditions)
- Pullman, MGallery by Sofitel, Grand Mercure, Novotel and Mercure: 15% off the best room rate with no conditions, and 5% off some rates subject to certain conditions
- Novotel Suites: 10% off the full rate of a suite for short stays (1–2 nights), and 7% off stays of 3 or more nights, and stays of more than 8 nights
- ibis: 10% off the full room rate and food and drink
- ibis Styles: 10% off room rates that include breakfast or half-board, and 5% off some rates subject to certain conditions
- Aparthotels Adagio (excluding Adagio Access): 5% off the public rate with no conditions for a minimum four-night stay
- Thalassa Sea & Spa: discounts on spa products
Whereas on their sign up page it says 20% https://www.accorhotels.com/gb/suppo...rd-offer.shtml
You benefit from the following discounts at over 2,700 AccorHotels hotels around the world :
- Sofitel : 20% off all room rates (whether or not subject to restrictions)
- Pullman, MGallery, Grand Mercure, Novotel and Mercure: 20% off the best room rate without restrictions, and 5% of selected rates subject to restrictions
- Suite Novotel : 10% off full suite rates for short stays (1-2 nights), and 7% off stays of 3 nights or more, and for stays over 8 nights
- ibis : 10% off full room rates and restaurant services
- ibis Styles : 10% off room rates with breakfast or half-board packages, and 5% off selected rates subject to restrictions
- Adagio Aparthotels (excluding Adagio Access): 5% off unrestricted public rates for any stay over 4 nights minimum
- Thalassa sea & spa: Hotel brand discounts apply for all stays
#4
Original Poster
Join Date: Jan 2015
Location: Cheshire
Programs: BA, Accor, Hilton, ITA
Posts: 376
Got quite a quick response from Business customer care. For the record:
“I have been informed that the level of discount varies depending on the brand and also from the weeknights to weekend dates. 20% would be available at the weekend, for example, for Sofitel for flexible and non-flexible rates and for Novotel for flexible rates only. For midweek reservations the level of discount varies and for Novotel is usually 15% on flexible reservations and 5% on non-flexible. For Sofitel midweek the discount is 15% for both types of reservations.
Should there be any further queries regarding this, please do contact the customer care numbers above and they will be able to help.”
Should there be any further queries regarding this, please do contact the customer care numbers above and they will be able to help.”
#5
Join Date: Oct 2013
Location: London, UK
Programs: Le Club Accor: Plat, HHonors Gold, Marriott/SPG: Gold, AMEX Platinum
Posts: 112
So I guess buying into the business plus was a waste of money. Seems the price differences almost aren't worth the cost of the annual fee. At least not for me since the only Accor hotels in the areas I have to work are Novotel and Mercure.
#6
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Hi,
I've seen a couple of threads about this Business Plus Scheme. I decided to join up last night, as after the VAT exception when you checkout the Card (via my Ltd company) it worked out at around £123 for a year. It'll basically pay for itself after 2 stays at the Sofitel at Heathrow. Anyhow......
It clearly stated that for Sofitel you get 20% Off all rates, and at Novotel 20% off Fully Flexible. I was already getting a 5% discount with Gold status, so I've already taken this into account when I log into my profile I now see 'Business Plus' rates. But Based on the public rates (when not logged in) I'm only seeing a -15% discount. Which is not what I was expecting. As an example below.
Anyone got any in sights into this? It's not 20% off the base rates from what I can tell. This is stated here https://www.accorhotels.com/gb/suppo...rd-offer.shtml
Stay for 3 Nights from May 8 to May 11 in Double Room.
SOFITEL HEATHROW:
Not Logged in (Public Rate) £512 Non Flexible
Logged in Business Plus £435.20 (This is only -15%)
Not Logged in(Public Rate) £587 Fully Flexible
Logged in Business Plus £498.95 (This is only -15%)
NOVOTEL HEATHROW T123
Not Logged in (Public Rate) £330 Fully Flexible
Logged in Business Plus £280.50 (This is only -15%)
I've seen a couple of threads about this Business Plus Scheme. I decided to join up last night, as after the VAT exception when you checkout the Card (via my Ltd company) it worked out at around £123 for a year. It'll basically pay for itself after 2 stays at the Sofitel at Heathrow. Anyhow......
It clearly stated that for Sofitel you get 20% Off all rates, and at Novotel 20% off Fully Flexible. I was already getting a 5% discount with Gold status, so I've already taken this into account when I log into my profile I now see 'Business Plus' rates. But Based on the public rates (when not logged in) I'm only seeing a -15% discount. Which is not what I was expecting. As an example below.
Anyone got any in sights into this? It's not 20% off the base rates from what I can tell. This is stated here https://www.accorhotels.com/gb/suppo...rd-offer.shtml
Stay for 3 Nights from May 8 to May 11 in Double Room.
SOFITEL HEATHROW:
Not Logged in (Public Rate) £512 Non Flexible
Logged in Business Plus £435.20 (This is only -15%)
Not Logged in(Public Rate) £587 Fully Flexible
Logged in Business Plus £498.95 (This is only -15%)
NOVOTEL HEATHROW T123
Not Logged in (Public Rate) £330 Fully Flexible
Logged in Business Plus £280.50 (This is only -15%)
I'm glad that you joined the Business Plus Scheme. I understand your inquires about this program and will give you some explications
below in order to clarify it.
The Business Program Subscription offers discounts up to 20%. An applied discount varies according to the dates of stay, the brand and an applied sales condition.
You may have -20% discount only during the weekend in Sofitel, Pullman, Novotel and Mercure hotels.
Please, find below discount conditions by brand during the week.
Sofitel: -15% on all rates to the room.
Pullman, MGallery by Sofitel, Grand Mercure, Novotel and Mercure : - 15% discount on the best rate without conditions of the room, and
-5% discount to some subject conditions.
Novotel Suites : -10% discount on a full rate of the suite for short stays (1-2 nights), and -7% on stays of 3 nights or more and
for stays longer than 8 nights.
Ibis : -10% on full room rate and catering
Ibis Styles: -10% on the room rate with a breakfast and half-board package
and -5% on some rates subject to conditions.
Adagio Aparthotels (excluding Adagio Access): -5% discount on the public rate without conditions for a minimum stay f 4 nights.
Hope having replied to your questions.
Best regards,
Amy
#7
Join Date: Oct 2011
Programs: Priority Club Platinum Ambassador, Club Carlson Gold
Posts: 264
Dear cheshirepete,
I'm glad that you joined the Business Plus Scheme. I understand your inquires about this program and will give you some explications
below in order to clarify it.
The Business Program Subscription offers discounts up to 20%. An applied discount varies according to the dates of stay, the brand and an applied sales condition.
You may have -20% discount only during the weekend in Sofitel, Pullman, Novotel and Mercure hotels.
Please, find below discount conditions by brand during the week.
Sofitel: -15% on all rates to the room.
Pullman, MGallery by Sofitel, Grand Mercure, Novotel and Mercure : - 15% discount on the best rate without conditions of the room, and
-5% discount to some subject conditions.
Novotel Suites : -10% discount on a full rate of the suite for short stays (1-2 nights), and -7% on stays of 3 nights or more and
for stays longer than 8 nights.
Ibis : -10% on full room rate and catering
Ibis Styles: -10% on the room rate with a breakfast and half-board package
and -5% on some rates subject to conditions.
Adagio Aparthotels (excluding Adagio Access): -5% discount on the public rate without conditions for a minimum stay f 4 nights.
Hope having replied to your questions.
Best regards,
Amy
I'm glad that you joined the Business Plus Scheme. I understand your inquires about this program and will give you some explications
below in order to clarify it.
The Business Program Subscription offers discounts up to 20%. An applied discount varies according to the dates of stay, the brand and an applied sales condition.
You may have -20% discount only during the weekend in Sofitel, Pullman, Novotel and Mercure hotels.
Please, find below discount conditions by brand during the week.
Sofitel: -15% on all rates to the room.
Pullman, MGallery by Sofitel, Grand Mercure, Novotel and Mercure : - 15% discount on the best rate without conditions of the room, and
-5% discount to some subject conditions.
Novotel Suites : -10% discount on a full rate of the suite for short stays (1-2 nights), and -7% on stays of 3 nights or more and
for stays longer than 8 nights.
Ibis : -10% on full room rate and catering
Ibis Styles: -10% on the room rate with a breakfast and half-board package
and -5% on some rates subject to conditions.
Adagio Aparthotels (excluding Adagio Access): -5% discount on the public rate without conditions for a minimum stay f 4 nights.
Hope having replied to your questions.
Best regards,
Amy
And is the discount valid for all weekend rates or just Best Rate.
#8
Original Poster
Join Date: Jan 2015
Location: Cheshire
Programs: BA, Accor, Hilton, ITA
Posts: 376
As an example:
Friday 15 June Business Plus £104.00 from £130 Public -20%
Saturday 16 June Business Plus £104 from £130 Public -20%
Sunday 17 June Business Plus £104.55 from £123 Public -15%
#9
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Thank you for your reply Amy. I notice at Sofitel the 20% is a Friday & Saturday night. Thought it would have been Saturday & Sunday nights, but still very useful!
Yes, can confirm, but as stated above it's the Friday and Saturday nights you get the 20%. Sunday night is 15%.
As an example:
Friday 15 June Business Plus £104.00 from £130 Public -20%
Saturday 16 June Business Plus £104 from £130 Public -20%
Sunday 17 June Business Plus £104.55 from £123 Public -15%
Yes, can confirm, but as stated above it's the Friday and Saturday nights you get the 20%. Sunday night is 15%.
As an example:
Friday 15 June Business Plus £104.00 from £130 Public -20%
Saturday 16 June Business Plus £104 from £130 Public -20%
Sunday 17 June Business Plus £104.55 from £123 Public -15%
#10
Join Date: May 2006
Programs: HHonnors diamond
Posts: 40
Hi.
i was thinking of buying the accor buisiness plus card. i am regular Platinum. stay about 45 Fridays in the year mostly in mercure,pullman,ibis and few Sofitel. always like to have breakfast. is there a good time to buy the card? is the card any good when looking to include breakfast? and lastly when i buy the card are the points which i have earned as regular Platinum be able to be used on future stays booked with the accor plus card? any comments or advice most welcome. thanks
i was thinking of buying the accor buisiness plus card. i am regular Platinum. stay about 45 Fridays in the year mostly in mercure,pullman,ibis and few Sofitel. always like to have breakfast. is there a good time to buy the card? is the card any good when looking to include breakfast? and lastly when i buy the card are the points which i have earned as regular Platinum be able to be used on future stays booked with the accor plus card? any comments or advice most welcome. thanks
#11
Join Date: Apr 2001
Location: GRU
Programs: *A Gold, OW Sapphire, SPG Gold, HH Diamond, Accor Plat
Posts: 3,367
Accor Business Plus T&C - rev 15 May 2018
Ref.: Accor Business Plus T&C - discount only on full flexible rates 15% all days but for Friday & Saturday - 20%
Eventually prepaid rates may be cheaper than a full flexible rate with 15% or 20% discount.
Eventually prepaid rates may be cheaper than a full flexible rate with 15% or 20% discount.