URGENT: Grand Mercure Medan Angkasa - Loyalty Manger Contact
Apr 8, 2018, 3:48 am
#1
Original Poster
Join Date: Sep 2016
Location: Canberra Australia
Programs: AccorPlus Plat
Posts: 120
Grand Mercure Medan Angkasa - Loyalty Manger Contact
I need to book a room for my wife and my son for three nights due to a death in the family, I am staying behind in Australia. (We are only Plat due to family travel, whilst the membership is in my name, we have all contributed to our status!).
Can anyone recommend a Loyalty Manger at this hotel (as soon as possible) that I can contact to see if this can be arranged?
Appreciate any help you can provide!
Can anyone recommend a Loyalty Manger at this hotel (as soon as possible) that I can contact to see if this can be arranged?
Appreciate any help you can provide!
Last edited by Firsttime4me2; Apr 8, 2018 at 9:59 pm Reason: Problem resolved, personal detail removed whilst leaving the nature of the post 'Accor responds to loyalty when required'
Apr 8, 2018, 4:40 am
#2
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
Sorry for your family's loss. Would it be easiest to contact the hotel directly via phone and ask to speak to a manager? Tel: +62 614555888
Apr 8, 2018, 5:24 am
#3
Original Poster
Join Date: Sep 2016
Location: Canberra Australia
Programs: AccorPlus Plat
Posts: 120
Yes, thank you I have emailed (no response to date) and will make direct contact tomorrow, just thought I could also leverage off a fellow FT relationship, Appreciate your thoughts, thank you!
Apr 8, 2018, 7:30 am
#4
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
I'm sorry that the only info I can give is the GMs name is Pak Yoesi. I had his email and contact when he was EAM at the ex Pullman Surabaya. A VERY nice and friendly man.
Edit. I just checked. Email him at: [email protected]
You can drop my name if you'd like.
Edit. I just checked. Email him at: [email protected]
You can drop my name if you'd like.
Apr 8, 2018, 7:34 am
#5
Original Poster
Join Date: Sep 2016
Location: Canberra Australia
Programs: AccorPlus Plat
Posts: 120
I'm sorry that the only info I can give is the GMs name is Pak Yoesi. I had his email and contact when he was EAM at the ex Pullman Surabaya. A VERY nice and friendly man.
Edit. I just checked. Email him at: [email protected]
You can drop my name if you'd like.
Edit. I just checked. Email him at: [email protected]
You can drop my name if you'd like.
