Victory House London, MGallery by Sofitel [no longer an Accor hotel]
Nov 13, 2018, 2:20 am
#31
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,447
This brief report won't add much to what has been written above, but might serve to reinforce the impressions recorded by previous guests: this hotel isn't up to MGallery standard and doesn't have much to recommend it.
We wouldn't normally have booked a stay here, given the comments in this thread. So why did we? Because we were booking a single London night at rather short notice and everything was expensive. If a night at one of our usual Mercures or Novotels was going to cost Ł300, we thought, why not try something new and more luxurious?
Except that this property is not luxurious. Platinum brought us an upgrade from "superior" to "deluxe" but the room was still tiny and lacked what I would consider to be basic amenities in a hotel of this category, such as slippers and flannels (washcloths). When I say the room was "tiny", I mean around 20 m˛ -- but without the charm of a small Paris room or the clever use of space typically found in Japan.
The miniature safe was not large enough for a baby iPad, let alone a laptop or an A4 folder. The TV looked impressive, but all the channels we could find were decidedly low-def. There was no welcome amenity. The room was 'scented' by diffuser sticks that I found faintly repellent.
Positive: The bed was comfortable and we received a (handwritten) drinks voucher without having to ask.
We wouldn't normally have booked a stay here, given the comments in this thread. So why did we? Because we were booking a single London night at rather short notice and everything was expensive. If a night at one of our usual Mercures or Novotels was going to cost Ł300, we thought, why not try something new and more luxurious?
Except that this property is not luxurious. Platinum brought us an upgrade from "superior" to "deluxe" but the room was still tiny and lacked what I would consider to be basic amenities in a hotel of this category, such as slippers and flannels (washcloths). When I say the room was "tiny", I mean around 20 m˛ -- but without the charm of a small Paris room or the clever use of space typically found in Japan.
The miniature safe was not large enough for a baby iPad, let alone a laptop or an A4 folder. The TV looked impressive, but all the channels we could find were decidedly low-def. There was no welcome amenity. The room was 'scented' by diffuser sticks that I found faintly repellent.
Positive: The bed was comfortable and we received a (handwritten) drinks voucher without having to ask.
Mar 15, 2019, 5:03 pm
#33
Join Date: Dec 2006
Location: Zurich/St.Gallen/Hamburg
Programs: TK Elite Plus,BA Silver, HHonors Gold, LeClub Accor Plat., Veteran of the EK Shower
Posts: 387
I guess the Hotel has (will soon) leave Accor?
Website seems to not start anymore?
No longer bookable on Accor?
Did it go bust?
Website seems to not start anymore?
No longer bookable on Accor?
Did it go bust?
Mar 15, 2019, 5:29 pm
#34
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,141
IMHO it will not be missed.
The new hotel website is here ..... draw your own conclusions
https://www.victoryhouselondon.com/
Mar 15, 2019, 5:34 pm
#35
Join Date: Jul 2018
Location: Italy
Programs: Accor Gold, Marriott Titanium, IHG Diamond , Amex Platinum
Posts: 1,484
Looking at those pictures ...difficult to understand how this property can be a Mgallery, even if located in one of the best area for tourism in London
Mar 15, 2019, 5:41 pm
#36
Join Date: Mar 2017
Location: Spain
Programs: ALL Plat, HH Gold, Marriott GE
Posts: 1,141
It had potential but something obviously went totally wrong. The location is spot on though.
We still "laugh" about when my OH was asked if he had fixed the lifts when we were waiting to check in by other guests .....
Mar 17, 2019, 2:11 pm
#37
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
Accor don't seem to have a lot of luck with the MGallery brand in London. First the St. Ermin's Hotel, now this. Judging from the reviews no great loss though.