No availability on Accor but through OTA’s
Jan 20, 2018, 2:57 am
#1
Original Poster
Join Date: Dec 2016
Location: London
Programs: Qantas; Virgin Australia; Le Club Accor; Marriott
Posts: 117
No availability on Accor but through OTA’s
Hi all,
I am looking to book the Novotel Luxembourg Kirchberg hotel for a night in March, no direct availability on Accor but available through OTA. Booked flexible but wondering why this would be the case. Obviously like to utilise my gold benefits and count towards status.
I have emailed the hotel direct and will provide some update if I hear back.
Cheers
Waz
I am looking to book the Novotel Luxembourg Kirchberg hotel for a night in March, no direct availability on Accor but available through OTA. Booked flexible but wondering why this would be the case. Obviously like to utilise my gold benefits and count towards status.
I have emailed the hotel direct and will provide some update if I hear back.
Cheers
Waz
Jan 20, 2018, 6:33 am
#2
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Hi all,
I am looking to book the Novotel Luxembourg Kirchberg hotel for a night in March, no direct availability on Accor but available through OTA. Booked flexible but wondering why this would be the case. Obviously like to utilise my gold benefits and count towards status.
I have emailed the hotel direct and will provide some update if I hear back.
Cheers
Waz
I am looking to book the Novotel Luxembourg Kirchberg hotel for a night in March, no direct availability on Accor but available through OTA. Booked flexible but wondering why this would be the case. Obviously like to utilise my gold benefits and count towards status.
I have emailed the hotel direct and will provide some update if I hear back.
Cheers
Waz
Jan 20, 2018, 5:51 pm
#4
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Jan 21, 2018, 7:09 am
#5
Original Poster
Join Date: Dec 2016
Location: London
Programs: Qantas; Virgin Australia; Le Club Accor; Marriott
Posts: 117
Still haven’t heard back from hotel but that’s likely due to it being a weekend. I am currently Gold so should show up with guaranteed availability. I suspect there must either be a glitch or they haven’t updated the Accor system as the neighbouring Sofitel also shows no availability.
Jan 21, 2018, 3:05 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
For the room guarantee availability, you might be interested reading my last experience with that...
https://www.flyertalk.com/forum/acco...-d-2-joke.html
Good luck !
https://www.flyertalk.com/forum/acco...-d-2-joke.html
Good luck !
Jan 22, 2018, 2:30 pm
#7
Original Poster
Join Date: Dec 2016
Location: London
Programs: Qantas; Virgin Australia; Le Club Accor; Marriott
Posts: 117
For the room guarantee availability, you might be interested reading my last experience with that...
https://www.flyertalk.com/forum/acco...-d-2-joke.html
Good luck !
https://www.flyertalk.com/forum/acco...-d-2-joke.html
Good luck !
Last edited by Waz22; Jan 24, 2018 at 1:18 pm
Jan 23, 2018, 3:00 pm
#8
Join Date: Apr 2006
Location: BNE
Programs: QF Gold, VA Gold, IHG Spire, Accor Plat, Marriot Plat, Hilton Diamond
Posts: 2,281
Jan 24, 2018, 7:34 am
#9
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
Dear members,
Thank you all for sharing this issue. We are currently looking into it, and will let you know when we have identified where the problem is coming from.
Best,
Amy
Thank you all for sharing this issue. We are currently looking into it, and will let you know when we have identified where the problem is coming from.
Best,
Amy
Jan 24, 2018, 7:51 am
#10
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
I have also noticed as mentioned with the Sofitel Singapore City Centre that when I'm logged in, the hotel appears full. All the time.
Jan 28, 2018, 10:00 am
#11
Original Poster
Join Date: Dec 2016
Location: London
Programs: Qantas; Virgin Australia; Le Club Accor; Marriott
Posts: 117
Please feel free to private message if you require any further details. To confirm I am currently Gold Status and still unable to book direct however was able through OTA and still hold booking.
Cheers
Waz