Accor Plus - Stay Plus redemption guide
Feb 11, 2019, 7:57 pm
#76
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
When I renewed my membership it took about 3 days for the Stay Plus benefit to be applied to my account.
As the previous poster said, give it 3 days or so and then contact them about it.
As the previous poster said, give it 3 days or so and then contact them about it.
Feb 12, 2019, 8:07 am
#77
Join Date: Mar 2016
Posts: 413
Call the office that sold you Accor plus to get it updated if you dont see it after 2-3 days. I think they are in the process of updating your account. Since you are seeing the error message, it probably means your account is A+ instead of being a regular Accor account.
Is there like a complete list of participating hotels in the stay plus program? It's interesting because when I did a few quick searches, French Polynesia (Bora Bora) was listed as country not participating, but when I checked the "destinations" in the accor plus page, it clearly states French Polynesia is one of the region that is participating..
Feb 12, 2019, 4:13 pm
#79
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
Thanks guys! I emailed them yesterday, and this morning the 2 night stay plus were reflected in my account..
Is there like a complete list of participating hotels in the stay plus program? It's interesting because when I did a few quick searches, French Polynesia (Bora Bora) was listed as country not participating, but when I checked the "destinations" in the accor plus page, it clearly states French Polynesia is one of the region that is participating..
Is there like a complete list of participating hotels in the stay plus program? It's interesting because when I did a few quick searches, French Polynesia (Bora Bora) was listed as country not participating, but when I checked the "destinations" in the accor plus page, it clearly states French Polynesia is one of the region that is participating..
So just select the hotel you want and check if you can redeem a night.
Feb 12, 2019, 5:28 pm
#80
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
Is there like a complete list of participating hotels in the stay plus program? It's interesting because when I did a few quick searches, French Polynesia (Bora Bora) was listed as country not participating, but when I checked the "destinations" in the accor plus page, it clearly states French Polynesia is one of the region that is participating..
https://www.accorplus.com/en/other/stay-exceptions
I would also recommend looking at the full terms and conditions of the program, for example there is a clause stating you cannot use your multiple Stay Plus benefits in the same consecutive nights stay.
Feb 13, 2019, 8:00 am
#81
Join Date: Mar 2016
Posts: 413
Stay Plus usage in French Polynesia requires a minimum 2 or 3-night stay.
https://www.accorplus.com/en/other/stay-exceptions
I would also recommend looking at the full terms and conditions of the program, for example there is a clause stating you cannot use your multiple Stay Plus benefits in the same consecutive nights stay.
https://www.accorplus.com/en/other/stay-exceptions
I would also recommend looking at the full terms and conditions of the program, for example there is a clause stating you cannot use your multiple Stay Plus benefits in the same consecutive nights stay.
Appreciate this!
Feb 13, 2019, 10:08 am
#82
Join Date: Mar 2016
Posts: 413
Ok, bear with me. I went back in to try test bookings for 2 nights using stay plus. Please tell me what else am I missing? It still shows stayplus benefit not available in this region...
I've tried clicking individually per 1 night for every hotel, only paid rates showed.
And also tried 2 nights for Sofitel Private Islands, no availability at all. Not even cash rates are shown..
UPDATE: After trying to search for 3 days per reservations, it worked!
The problem is, the stay plus is only for 1 free night. So for the cheapest std room inventory (aka garden view rooms), rates are at $374 for the remaining 2 nights.
It's not a incredible deal, but it's not that bad either..
I've tried clicking individually per 1 night for every hotel, only paid rates showed.
And also tried 2 nights for Sofitel Private Islands, no availability at all. Not even cash rates are shown..
UPDATE: After trying to search for 3 days per reservations, it worked!
The problem is, the stay plus is only for 1 free night. So for the cheapest std room inventory (aka garden view rooms), rates are at $374 for the remaining 2 nights.
It's not a incredible deal, but it's not that bad either..
Last edited by exploreaswego; Feb 13, 2019 at 1:50 pm
Feb 13, 2019, 4:14 pm
#83
Join Date: Oct 2016
Programs: Accor, Qantas Frequent Flyer, Virgin Velocity
Posts: 570
UPDATE: After trying to search for 3 days per reservations, it worked!
The problem is, the stay plus is only for 1 free night. So for the cheapest std room inventory (aka garden view rooms), rates are at $374 for the remaining 2 nights.
It's not a incredible deal, but it's not that bad either..
The problem is, the stay plus is only for 1 free night. So for the cheapest std room inventory (aka garden view rooms), rates are at $374 for the remaining 2 nights.
It's not a incredible deal, but it's not that bad either..
I believe that maximum value is usually extracted from the Stay Plus at Sofitel hotels in Australia (or possibly NZ), due to the rates being higher, but you can also get good value from properties in Singapore etc etc.
But US$174 value for your stay in question seems to be decent value, too.
Jan 4, 2020, 12:54 am
#84
Join Date: Mar 2016
Posts: 413
Hey Folks, did anyone realize Accor took away the "rate calendar" from the search page when a property isn't available for that date to redeem a stay plus night?
It makes it a lot more frustrating as it is incredibly difficult to search for available dates for popular properties.
Or is there something I'm missing that someone can point me to the right direction to search flexible dates to use my stay plus certs.
EDIT - I found the "rate calendar" thingy, you have to click through the ACCOR PLUS link, it won't show on via the ALL site.
It makes it a lot more frustrating as it is incredibly difficult to search for available dates for popular properties.
Or is there something I'm missing that someone can point me to the right direction to search flexible dates to use my stay plus certs.
EDIT - I found the "rate calendar" thingy, you have to click through the ACCOR PLUS link, it won't show on via the ALL site.
Last edited by exploreaswego; Jan 4, 2020 at 1:11 am
Dec 21, 2021, 2:07 pm
#85
Join Date: Dec 2008
Posts: 3,023
Is there any way to check Stay Plus availability without buying the membership? I'm checking on the Accor Plus site with Stay Plus checked but it doesn't show me anything. I'd like to what dates are available before purchasing the membership.
Can you buy multiple Accor Plus memberships?
Also, has anyone used this at the Mercure or Pullman in the Maldives?
Can you buy multiple Accor Plus memberships?
Also, has anyone used this at the Mercure or Pullman in the Maldives?
