Accor Plus
Nov 20, 2018, 3:11 am
#211
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Nov 20, 2018, 5:52 am
#212
Original Poster
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
The issue isn't too much about outside APAC, but the fact that different offices in APAC have different rates.
Hence they shouldn't be doing it at all.
Nov 20, 2018, 5:55 am
#213
Join Date: Apr 2018
Location: Scandinavia
Programs: SAS Eurobonus Diamond, Hilton Diamond
Posts: 41
I renewed my Accor Plus today with some doubt. Was immediately downgraded from Platinum to Gold, despite Platinum status valid for the rest of the month and I have an upcoming stay this week. Not was I hoping for, awaiting reply from Accor. Beware.
Nov 20, 2018, 11:14 pm
#214
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
- 1-Jan-2017 to 31-Dec-2017
- 12 months prior
and you will get the higher of these 2.
Nov 20, 2018, 11:31 pm
#215
Join Date: Apr 2018
Location: Scandinavia
Programs: SAS Eurobonus Diamond, Hilton Diamond
Posts: 41
That is totally clear. But I had the naive impression that I would keep my status a long it was valid (to the end of the month) and not be downgraded the same second that I renewed.
Nov 21, 2018, 2:44 am
#216
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
they even cut me on 31-October morning when I did not renew my membership instead of 1-Nov morning.
This is why I keep saying we are being "penalized" for being paying member.
Nov 21, 2018, 11:47 pm
#217
Join Date: Sep 2017
Programs: Accor Plus platinium, Marriott silver, GHA platinium, Hhonors Gold, Krisflyer Silver
Posts: 130
Some good news at last with the sale for Accor plus of 50% in Asia Pac and 40% rest of the world. Only applicable 1 Jan 2019 - Feb 24 2019.
Rates are not a major improvement over the recent Asia Pacific promotion by Accor.
Rates are not a major improvement over the recent Asia Pacific promotion by Accor.
Nov 22, 2018, 2:42 am
#218
Join Date: Apr 2018
Location: Scandinavia
Programs: SAS Eurobonus Diamond, Hilton Diamond
Posts: 41
Update for those interested: After some conversation I got my Platinum status extended for next year as well, since they found out that I had status at Fairmont before the merger. Well done, Accor!
Nov 22, 2018, 7:14 am
#219
Join Date: Apr 2018
Posts: 32
On this part in bold, I attained gold leclub accor status in September 2018 so naturally this will continue till 31/12/2019. Does this mean that if I subscribe to Accorplus next year for example May 2019, I will get Gold Accorplus from May 2019 to April 2020?
Nov 22, 2018, 7:31 am
#220
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
if you get gold in Sep 2018 as normal member, and you join A+ in May2019, I don’t think you will be retaining the status automatically. But they will evaluate you on those both period. As you get gold in Sep-2018, so for 1-Jan to 31 Dec period you will definitely still qualify as Gold. You may get better status if you have more between May 2017 to April 2018.
so you will definitely get Gold but this is not automatic.
i personally think this is very confusing and it does not show in the dashboard.
Nov 26, 2018, 7:59 am
#221
Join Date: Apr 2018
Posts: 32
your status will be good up to your next renewal if I am not wrong. So if you attained gold in Sep 2018, this should valid through your next renewal not 31-Dec-2019.
if you get gold in Sep 2018 as normal member, and you join A+ in May2019, I don’t think you will be retaining the status automatically. But they will evaluate you on those both period. As you get gold in Sep-2018, so for 1-Jan to 31 Dec period you will definitely still qualify as Gold. You may get better status if you have more between May 2017 to April 2018.
so you will definitely get Gold but this is not automatic.
i personally think this is very confusing and it does not show in the dashboard.
My email to Accorplus:
Message: I attained Gold status in Sep 2018 and I understand this will be valid till Dec 2019. I will like to ask if I join Accorplus in Feb 2019, will the Gold status be retained till Dec 2019 or Feb 2020?
Thanks.
From [email protected]:
Hi Mr. Chan,
Good Day from Accorplus.
Based on your earned 31 Status Nights for this calendar year (2018), you will maintain Gold for one year till Feb 2020 if you join Accorplus in Feb 2019.
Regards,
Member Services
Accor Plus Singapore
Nov 26, 2018, 8:24 am
#223
Original Poster
Join Date: Jun 2007
Location: ASIA
Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC
Posts: 3,530
I my case they seem to now communicate with one particular member at AH CS as that person occasionally also follows up with me.
Nov 26, 2018, 11:53 am
#224
Join Date: Dec 2016
Location: Southeast Asia
Posts: 264
I am very happy to hear this !
I have been waiting two months for a reply to one particular issue regarding Places. They replied immediately to my first email requesting more information so I sent several screenshots but have heard nothing back.
I have been thinking about following up but have been too lazy, and also because I keep hoping that the issue will automatically resolve itself as I do more Validated checkins.
This post inspires me to try again, and I have also been thinking of working through Amy which I have not done before.
Nov 26, 2018, 8:31 pm
#225
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
I was really surprised by the prompt response of Accorplus this morning.
My email to Accorplus:
Message: I attained Gold status in Sep 2018 and I understand this will be valid till Dec 2019. I will like to ask if I join Accorplus in Feb 2019, will the Gold status be retained till Dec 2019 or Feb 2020?
Thanks.
From [email protected]:
Hi Mr. Chan,
Good Day from Accorplus.
Based on your earned 31 Status Nights for this calendar year (2018), you will maintain Gold for one year till Feb 2020 if you join Accorplus in Feb 2019.
Regards,
Member Services
Accor Plus Singapore
My email to Accorplus:
Message: I attained Gold status in Sep 2018 and I understand this will be valid till Dec 2019. I will like to ask if I join Accorplus in Feb 2019, will the Gold status be retained till Dec 2019 or Feb 2020?
Thanks.
From [email protected]:
Hi Mr. Chan,
Good Day from Accorplus.
Based on your earned 31 Status Nights for this calendar year (2018), you will maintain Gold for one year till Feb 2020 if you join Accorplus in Feb 2019.
Regards,
Member Services
Accor Plus Singapore